BIG Digital Downloads Products

BIG Digital Downloads Products

Reviews (776)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface that simplifies managing digital products like eBooks and courses. It ensures reliable and fast downloads, enhancing customer experience with seamless Shopify integration and customizable features such as download buttons and email templates. The support team is noted for being quick and helpful. The app offers a functional free version with scalable upgrades and is considered cost-effective with robust features.

August 9, 2024

The app is super easy to use/setup and the founder is very helpful! I'm glad I chose this app over the other ones.

Nelo Cosmetics
United States
20 minutes using the app
October 28, 2024

Great customer service!

Lili Chin Art Inc
United States
About 2 hours using the app
August 16, 2024

THE MATEO IS AMAZIIIING SUPPORT

DigiPlan
United States
3 months using the app
September 5, 2024

La solution idéale pour vendre du produit digital.
Fiable et efficace !

Health For Life
France
1 day using the app
July 18, 2024

Cool!

SexiestTattoo
United States
About 1 month using the app
May 11, 2024

Shopify App for Selling Digital License Keys: A Comprehensive Review

Developer Focus: Leo
Leo - The man, the myth, the legend. From the onset, it's clear that Leo, the developer behind this Shopify app, is not just a coder but a customer service virtuoso. His approach to support is nothing short of legendary. As a user who started on the free tier, the attention and care I received from Leo were exceptional. He was prompt in responding to inquiries, providing a level of service that made me feel valued and special—a sentiment that was deeply appreciated and somewhat reminiscent of the attention one craves as a child. Leo's remarkable support is a testament to his dedication and sets the bar high for developer interaction.

App Usability and Functionality:
When it comes to selling digital license keys, this app stands out as the premier choice on Shopify. The user interface is intuitive, making it very easy to use and understand. The responsiveness of the app is impressive—it just works seamlessly. For those concerned about the security and management of their expensive digital license keys, this app provides peace of mind with its reliable support and swift resolution of issues.

Responsibility and Reliability:
The app operates on a flawless system—it just works. The underlying principle is simple: if you encounter an issue, it's likely not the app's fault but a misstep in your setup. This isn't a flaw but a feature, steering users towards self-sufficiency and ownership of their digital storefront. It's a gentle nudge to ensure that you're fully in control, and if something seems amiss, a quick review of your own actions is usually all it takes to set things right. The app's reliability is its hallmark, providing a stable foundation for your business to thrive without unwarranted hiccups.

Room for improvement:
Customizable email, though from what I understand, it is under development.

Overall Experience:
In summary, the experience with both Leo and the app has been astounding. The app's excellence in facilitating the sale of unique license keys is unmatched, and it's the only reason why I am selling at Shopify - because this app exists here. It's not just an app; it's a comprehensive solution that enhances the Shopify experience, embodying the very reason to choose this e-commerce platform.

In conclusion, if you're in the market for a Shopify app that sells digital license keys, look no further. With stellar developer support and top-notch functionality, this app is the endgame for your search. It's a shining example of what a dedicated developer and a well-crafted app can achieve together.

Love from Malaysia

Cempaka Store
Malaysia
2 months using the app
June 20, 2024

This is the best app on Shopify! The product works beautifully and the support chat (for a "me issue" not an app issue) was brilliant - friendly and knowledgeable.

Samantha Pease
Australia
7 days using the app
June 24, 2024

Theo was so helpful and quick, answered all my questions and very polite

HerBeautyBizVendors
United States
About 2 months using the app
June 12, 2024

App works great & very good customer service, thank you Leo!

MTS Sounds
Netherlands
2 months using the app
May 22, 2024

Working really well so far! Support was quick to help us with setting up the app. Keep up the good work :)

t3n Shop
Germany
4 months using the app