BIG Digital Downloads Products
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (804)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products like eBooks and courses on Shopify, praising its user-friendly interface and seamless integration. They appreciate the fast and easy download process for customers, effective customer support, and the app's cost-effectiveness. The setup is straightforward, and upgrading to paid versions offers additional valuable features.
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A definite 5 Star app, absolutely happy when mind melts down and customer service jumps in to correct the situation. If your disappointed about this app have patience you may be in mind melt down.
Doesnt work as good as others. The downloads dont show at checkoutpage, and the email send it to spam. Maybe they have great support idk, i expect an app to be usable straight away without any support
Hi there. Leo speaking, the app founder.
If you're a legit review, i want to let you know it works without needing any support, you simply have to enable one setting on Shopify so people can download the files they've purchased right after checking out.
In fact you've got several ways to do that (they will all work).
1st option : go on your theme editor and edit your "thank you page". From there you can add an app block. Add this app block.
2nd option : go on your theme editor and edit your "status" page. From there, add the app block too.
3rd option : go in your Shopify settings then click on Checkout. From there, you can enable the 'post purchase' page which is another different page where people would have the opportunity to download.
If you do all 3 things AND if you enable the emails, then your customers will have 4 changes to download your files. Everything is built-in Shopify and has to be enabled on Shopify and the support is only there to guide you on how to do that (but if you already know how to use Shopify its pretty straightforward).
This being said, honestly, i'm not sure this person is a genuine person. It really looks like some competitor paid someone to leave a 1-star review on my app. Reason behind that? At the time I'm writing this reply, he left bad reviews on my app and on Shopify official app which are #1 app and #2 app for keywords such as "digital product" on the app store. I'm including a screenshot https://ibb.co/s9hPGqj
I would not be surprised if this shop was a friend of app #3 or #4 fsince it does not make any sense to leave such a harsh review (without even contacting me once) given how easy it is to use my app (you can read all the reviews about the ease of use)
And to everyone else who've read that lengthy reply, you're a bloody legend and I hope you're having a great day ahah
--Leo
Excellent application, bonne communication avec le support :)
The support works very fast.
Anna was great to chat with. This is such a simple, intuitive, easy to use app. Makes it so easy to deliver digital downloads.
So far the app has been easy to use. customer service is quick and friendly.
Very easy to understand, that makes the whole process easier. A great app if yyou want to sell digital products. Enjoy!
Quick reply and great service. Thank you!
The app is user friendly and straight forward. The support team is responsive and kind, even in the middle of the night! I randomly chose this app from many others as an extension for my shopify store, and I am so glad that I did!
super quick response time for troubleshooting, lovely!