Pawpawpal Pet Products
Very easy to use. I can navigate and upload eBooks to my store with zero issue. I emailed tech support to help double check my setting is correct. The team is really excellent. Just like all the other 5 stars review has said. Speedy response time. Very helpful and gave me excellent advice. Thank you team!
San Francisco Stitch Co
Our entire business is based on digital downloads-- Uplinkly is the perfect solution for us. The price point is a perfect fit-- in terms of customer service, all questions on our setup were answered IMMEDIATELY-- they also came up with ideas for customer access beyond what is described and we have now leapfrogged over the competition. TEN STARS!
The Organization Toolbox
If I could give this app 10 stars, I would. Easily the best app and customer service experience I've had so far on Shopify. The app itself is a dream for adding digital downloads to products. It's easy to use and understand, with lots of options that were important to me such as 1) using links instead of uploading files; 2) being able to edit the titles of downloads; 3) and making downloads available at checkout. But what really blew me away was Michael's support. He went above and beyond to make my downloads both look AND function exactly as I wanted. He was quick, responsive, collaborative, and genuinely willing and happy to make ANYTHING work. If you need to deliver digital files to customers, don't bother testing out the other apps. This one is a true gem!
Danny Gordon Art
The Uplinky app is fantastic, but my comments will address how amazing and selfless their customer support is, because I cannot think of a single customer support experience in my life, where an agent has done so much more than helping with the issue I contacted them about. Needless to say, I highly recommend Uplinky!
This app was easy to use. I got confused upon initial setup but customer service was very responsive and resolved my issues asap.
Team support is very fast! The problem was solved quickly! It's very friendly to download digital products. I'm just a free user. I still think it's very good and can meet the demand. Thank you again, Kelly
Sweet Waddy Jane
I used the app to upload quilt patterns to my Sweet Waddy Jane shop. Michael stuck with me as we problem solved through an error I made when originally uploading the file. It's all fixed, and his patience, competence and persistence was much appreciated.
This is simply the best download app on shopify and I've pretty much tried or tested every single one of them. I'm selling PDFs and it provides everything I want, from file encryption to PDF stamping. I had a few problems with a security setting (acually an Adobe Acrobat reader bug) and Michael sorted it out very quickly. The support on this app is amazing. I can't recommend it enough if you want to sell PDFs with very good security against copying.
Thanks so much for your honest review! Great to hear you can delivery your PDFs securely. All the best for your business in 2021.
The Healing Center
This is tremendous app with outstanding customer support. Michael solved my problem really fast. The thing I like the most is that you can customize this app according on your needs (of course with the help of Michael). I would recommend this product 100% without any hesitation!
Awesome stuff! Thank you for your review. Customization seems to be very important given that every business is different - so we love that our app has been built with that in mind and is so flexible.
The app itself works like a charm. Definitely a welcome upgrade from Shopify's free Digital Download app. We needed to 1) host multiple files per product, 2) assign the same file to multiple products, and 3) product our servers from link sharing. Uplinkly does all that! Plus it's not butt ugly. By far the biggest advantage of going with Uplinkly is the personalized support. Michael has gone above and beyond to help us integrate, even providing input on website tweaks arguably out of the scope of the app. Incredible experience, and we're looking forward to a long term relationship.
Great review, we are so pleased we were able to tick all the boxes you need. Our app uses a simple interface, but has far more functionality than the other apps - which is why people are switching to us :) Thank you for your feedback!