Reviews (251)

Overall rating
4.1
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to quickly set up bulk discounts across multiple products or collections, with a scheduling feature that allows for advanced sales planning. The app is praised for its ease of use, speed, and reliability, particularly during sales events. Merchants also appreciate the responsive and effective customer support, which aids in setup and troubleshooting.

Edited November 16, 2019

Great Customer Service help, they will help with whatever issues that may happen!! This app is great!

AlantyFit
Canada
2 months using the app
Amai replied November 8, 2019

Thank you for the review!
Feel free to contact us if you need any assistance

December 6, 2022

Very poor service! Regret with this company for 2 yrs, Very poor service! Regret with this company for 2 yrs :(

Hawaii Treasures Shop
United States
Over 2 years using the app
Amai replied December 8, 2022

Thank you for your review. Unfortunately, apart from your refund request on 5 December 2022 10:33pm (+8 UTC) (which we had replied within 4 minutes upon receiving the email) we did not receive any further support request from you either by chat or emails.

Do let us know what are the issues you had encountered and we will gladly assist you. Thank you.

Edited May 15, 2019

This ap is much harder to use and navigate. Especially when searching for products to add to your discount. Very unhappy with the new ap. I find it difficult to add products and filter brands. It always leaves products from the page. I really have not been using it much in recent much since the changes because I hate trying to navigate it. I am seriously going to be looking for another way to process my discounts. It is just too difficult. It seems to be flakey. Just like now it will not even allow me to submit this review.

Whoopsie Daisy
United States
Over 4 years using the app
Amai replied May 15, 2019

Hi, thank you for your feedback. We're very sorry to hear that you've faced difficulties using our app, and we would really like to look into this further for you.

Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to get more details. Again, we are very sorry for any inconvenience

Edited November 30, 2019

This is a great app! It works as promised, and it is easy to use. But to make it even better, I have found their support well prepared, polite, and prompt. I highly recommend this app!

Pendant Bee
United States
2 months using the app
Amai replied November 30, 2019

We are most grateful that you took time out of your busy schedule to leave us a review. Please don't hesitate to contact us if you need any help!

Edited November 5, 2021

Excellent ability to apply discounts in a granular way & also show original price. Saves us having to use Pricebooks in Vend.

Brown Owl Organics
New Zealand
2 months using the app
Amai replied November 9, 2021

Thank you so much for your feedback. We are so glad you like them as much as we do! Don't hesitate to get back in touch if you need anything else!

September 9, 2019

The app is very bad. It causes a very bad problem to our code. The shop was closed for two days because this app. It´s also dosen´t work like they say. There is in the rules that " If you change prices after create rule" the price will not change back. Yes it will.

DO NOT DOWNLOAD

Dick Johnson
Finland
About 2 years using the app
Amai replied September 9, 2019

We're very sorry to hear that you've faced difficulties using our app, by the way, could you please specify about code problem in your store?
Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to get more details.

Edited November 1, 2021

This is a huge time saver, enter your up-coming specials, set the start and end date and you are done!
Easy to use, very helpful support team if you need it.
Could be improved by having a SAVE button at the top and bottom of each page where you create a new rule.

Campus & Co Maungaturoto
New Zealand
About 2 months using the app
Amai replied November 2, 2021

Thank you for your kind words.

We are looking into enhancing in the future and have submitted a feature request on your behalf: https://feedback.amai.com/discount-manager/p/add-another-save-button

Hope you'll keep enjoying the app :)

June 20, 2021

Buena, permite programar campanas con tiempo y organizacion. Agregarle budget personalizado. Recomiendo, de momento la estamos usando bien.

Beauty Supply by AMINCO Group
Uruguay
Almost 2 years using the app
Amai replied June 21, 2021

Thank you for the review and your recommendation. It certainly encourages us to do better !

November 23, 2016

Outstanding, does exactly what it says on the tin!

Watches Of Wales
United Kingdom
About 2 months using the app
July 5, 2021

Great app, very easy to navigate and straight forward to set up bulk discounts. All prices reverted back with no issue.

Poplin
Australia
Over 1 year using the app
Amai replied July 22, 2021

Thank you for the kind words as well as choosing us!