Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable promotional features, including multi-level and automatic discounts, which can enhance conversion rates and sales. However, it may be challenging for beginners and could present compatibility issues with other apps and devices. Some merchants reported glitches and problems with discount display and automatic application. The app doesn't support Shopify POS and might slow down site speed. Despite these drawbacks, the customer support is often described as responsive and helpful.

May 8, 2018

Absolutely love this app! With the help of their support team, this was very easy to set up and begin using in our store. The dynamic pricing feature is the best! I searched for a while to find an app that could show my customers their deal upfront, and I finally found it with discount ninja! Their support team goes above and beyond to help you optimize the app for your store's needs. Really great choice!

Rudyprojectna
United States
5 months using the app
November 22, 2022

Very fast support, and a good easy app to use, very effective, love this app
thanks guys for your support

TopDog Nutrition
New Zealand
5 months using the app
February 6, 2018

Fantastic customer support, Bart was very helpful and resolved all coding issues for me in a timely manner. Looking forward to using the app!

Lynx And The Hound
United States
5 months using the app
December 9, 2017

This is absolutely a great app to have. Must educate yourself and learn some other great service this app can provide. This is one of the most efficient customer services I have never seen online and especially for a new business, Bravo! I am really impressed with their support. A great service and great support are the perfect combinations to reach success.

Blissgear
United Kingdom
5 months using the app
April 13, 2018

Excellent app and even better support. Bart and his team are very responsive and extremely helpful in implementation. The app is really powerful and looks like it will drastically improve our storefront.

Knitpic
United States
5 months using the app
May 30, 2018

This is the ONLY discount app that you need. They covered all bases! Also, Bart and his team go above and beyond to make sure that your store code works properly with their app. Best customer service ever.

Suit Squares
United States
5 months using the app
August 13, 2018

Definitely 5/5. Big shout out to Bart (&the other support members). This app will bring your sales to another level!! It makes it much more painful for customers to not buy once they land once they land on your page while the app is doing its thing. AMAZING A++ APP!

Withambience
Netherlands
4 months using the app
July 10, 2019

Fantastic App. Support is fast, im talking minutes to get a response. I tried multiple Apps and this was the best I found.

cuddlies.co
Australia
4 months using the app
July 8, 2020

Using this app to create discount promo's & free shipping offers etc. So far so good, very easy to use building blocks & triggers with good customisation options. Had some issues with one of my campaigns not activating correctly, but was quickly rectified once I contacted the DN support centre. Looking forward to seeing great results over the coming months.

IndoGlo Naturals
Australia
3 months using the app
February 24, 2023

Excelente app, muy completa y con varios tipos de descuentos, el soporte técnico es maravilloso, responden muy rápido y solucionan culaquier problema con mucha eficacia

PinkUp Cosmetics
Mexico
3 months using the app