Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable promotional features, including multi-level and automatic discounts, which can enhance conversion rates and sales. However, it may be challenging for beginners and could present compatibility issues with other apps and devices. Some merchants reported glitches and problems with discount display and automatic application. The app doesn't support Shopify POS and might slow down site speed. Despite these drawbacks, the customer support is often described as responsive and helpful.

November 23, 2018

Best discount app ! Very easy to use, and provides a lot of settings that help you custom your discount as desired.
Also an amazing support team, specially Bart who help me set everything up for black friday sale. Now everything is running perfectly. I totally recomand it !

Rivieras World
France
13 days using the app
November 23, 2017

Really good support and the app works well. We don't need it on an ongoing basis at this stage, but will definitely use it again in future.

Sw Usd Shop
United States
12 days using the app
March 23, 2021

This app has been a life-saver! I had a unique need to have discounts auto-apply when a customer landed on a specific page and Discount Ninja helped me FINALLY get this to work! They also set up Dynamic Pricing for me (a free feature if you request it). But, more than anything it is their customer support that is FANTASTIC! They helped me find a way to make their app do what I need. They trouble shooted with me to get the dynamic pricing working. They even talked to support for another app I was having trouble integrating with (PageFly) and they worked it out with them FOR me. In the tech world it is RARE to find this level of service. WELL DONE and thank you!

TransformationAcademy
United States
12 days using the app
April 22, 2018

Absolutely Awesome!! I am very impressed with the Discount Ninja's functionality (no more creating discount codes!! Yay!!!) and even more impressive is the awesome support team that is (literally) always ready to help you.

I installed the app myself and was unable to get around a couple of styling aspects. So I emailed the support team expecting then to respond the next day. Instead I got a response within 10minutes and after a few email exchanges, they helped me resolve all the issues I was facing. (They even made a few code changes themselves!).

Strawbie Collections
Australia
12 days using the app
November 18, 2019

I used this app for our Black Friday sales and struggled to get it to work with our theme. Spoke with Bart in the support team and he sorted it out for me and helped with all my questions. Thanks!!

Lash Heaven
United Kingdom
11 days using the app
Limoni Apps replied November 18, 2019

You're welcome! Best of luck with your Black Friday promotions!

Edited November 23, 2019

░F░A░N░T░A░S░T░I░C░ ░C░U░S░T░O░M░E░R░ ░S░E░R░V░I░C░E░
I got this app the other day and it wouldn't work at all. I contacted support and got BART who spent ʜᴏᴜʀꜱ scouring my site code, dedicated to working it out, all the while staying prompt with his replies and assistance. It turned out I had another discount app installed that was blocking their app from working. It is all fixed now and I'm very pleased with their highly dedicated customer support ! ⭐⭐⭐⭐⭐

Beauty and the Best - Body Co♡™
Australia
10 days using the app
Edited June 5, 2021

After trying out over 100+ apps in the last 5 years.... Discount NInja had by far the best customer support I have ever experience in the last 24 hours of installing the app. We were trying to get the app to do something specific in the cart page and a few errors occurred in the process. So, we did the onboard assistance and they worked on the issue, a staff member got on a call with me to make sure 1. the app functions the way we want it to and 2. all of my questions were answered (which were many... to make sure the app functioned the way we wanted to) I truly appreciate this level of support. Thank you again Bart (discount ninja member who assisted me) and Discount Ninja staff.

Madison Ashley
United States
10 days using the app
November 25, 2020

Amazing customer service, and great functionality with this plugin. This plugin can literally do everything you could possible want to do. Would 100% recommend.

Strands of Silk
Australia
10 days using the app
Limoni Apps replied November 28, 2020

The team at Discount Ninja is grateful for your kind recommendation!

Edited November 14, 2019

Support for this app was phenomenal!! We had a last-minute sale we were trying to get this working for and they went above and beyond to make sure it worked as we needed it to. Thank you!

Worth Collection
United States
9 days using the app
March 14, 2019

I have used Discount Ninja for a sales event. We can control more parameters than any other app we previously used. We used Ninja to combine two discounts and it works very well. It solved one major problem: We don't want customers to use discount coupons at the same time with a sales event. The countdown timer works great. Thanks to Bart and Andrea, installation of the snippets done perfectly and we can show the discounts on every page. A very good designed app and perfect customer service and guidance.

FERKOS FINE JEWELRY
United States
8 days using the app