Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable promotional features, including multi-level and automatic discounts, which can enhance conversion rates and sales. However, it may be challenging for beginners and could present compatibility issues with other apps and devices. Some merchants reported glitches and problems with discount display and automatic application. The app doesn't support Shopify POS and might slow down site speed. Despite these drawbacks, the customer support is often described as responsive and helpful.

May 11, 2023

Automatic discount doesnt work properly. Really annoying and frustating. Eventho I did everything right.

RecoverPlus
Germany
About 2 hours using the app
Limoni Apps replied May 12, 2023

Thank you for your review, we appreciate your feedback. Please note that Automatic discounts do work properly. I notice you uninstalled after ~2 hours. Perhaps you expected to see discounted prices before checkout? On some themes you need to request Dynamic Pricing setup in order for that to work. Fortunately, our support team is available 24x7 and can set this up for you free of charge. Simply request it in the app from the dashboard or from Settings > Dynamic Pricing > Installation. Or set it up here yourself using the documentation available here: https://support.discountninja.io/en/articles/2475856-setting-up-dynamic-pricing-summary

March 22, 2018

This is an awesome app that allows you to send a special link that will discount your product to the link holders only! Works great in social media, email, the works. The support team.. IS FABULOUS. They will set this up for you on your site even for the trial version, FREE. You want this app!

Hydropro Sales
United States
Over 5 years using the app
September 30, 2017

Super powerful app.

Finally I can run multiple campaigns at the time BUT showing the right discount to the right customer profile.

Targeted segmentation per country, client type (i.e past customer, new customer, prospect, etc) is super easy AND so is tracking which campaigns were more successful with nice looking charts.

The personalized coupon generator is quite an amazing feature too.

The support is A++. Try it, you will not regret it.

Bonapiel
United States
Almost 5 years using the app
Edited April 13, 2023

Just want to reiterate that this is a wonderful tool. Flexible, easy to implement, works on both product and order level, handles promotions for different type of customer, retail and wholesale, volume discounts, and much more!

The best support team ever! They are on top, they are fast, and they want you to succeed. After trying different discount tools, Discount Ninja is the real deal! Make no mistake with fancy marketing from other discount apps at Shopify. If you try, you will understand the advantage. Love it!

SmartBuyWines.com.br
Brazil
Almost 5 years using the app
August 24, 2020

This app is intuitive as Shopify apps go, but the shining star of the entire experience was Bart, who went out of his way to help me with an issue on my store. He is a tremendous asset to this app. The pricing discounts are also very deep and varied, it will help you to make better discounts, for sure.

LuckyBird Boutique Blanks
United States
About 4 years using the app
Edited January 19, 2023

Discount Ninja is game changing.

Stacking codes.
Discount summary display.
Cross-sells and Upsells at add-to-cart (classic would you like fries with that)
BOGO offers-- with advanced logic...

You may think, "Shopify already offers this..."
Not even close.

MERCHANDISING is crucial to customer UX. Just having an offer is not going to help sell anything. You have to communicate it. And let your customer know every step of the way about the offers.

As a merchant who was instrumental in the development of more than a few "best of breed" discount apps and modules, Discount Ninja is clearly the winner.

PS - If you insist on poking around my site -- please know I am also using a best-in-class popup app to help with add-to-cart upsells... IN ADDITION to DN.

[update 2+ years later]
I don't have much to add besides "Discount Ninja for the Win!"
I am now using Rebuy WITH DN for crazy powerful promos, and most importantly, customer UX.
The DN developer continues to improve the product -- OS2 compatible now.
Can I give an app 100 stars?

Mommy Makeup
United States
About 4 years using the app
Limoni Apps replied June 24, 2020

Thanks for your feedback! I believe you are correct, the secret sauce is in the combination of merchandising (our building blocks) and the rich features of the special offers the app allows you to configure. Merchants who combine these two aspects of the app see excellent returns!

July 8, 2020

This app is a lifesaver! If you need discounts to stack, need discounts to not stack, need tiered discounts, need ways to offer discounts to selected groups of people, need ways to bypass Shopify's basic level of discounts... THIS IS THE APP TO HELP YOUR STORE. Easy to use, keeps getting better, great service and assistance from the team!

Sonos Singapore
Singapore
About 4 years using the app
February 28, 2023

I have been using this app for quite some time. It takes some time to learn but has a lot of options and configurations. Support is excellent, and they address all of my issues promptly.

Sun Ten
United States
Almost 4 years using the app
January 2, 2021

Really loved this app! Been using this app for almost a year. It allowed me to promote multiple promotion at the same time and super easy to use even on your first try. Their support team are also very helpful and they reply promptly when you ask them questions! Great job, great team. I have also submitted a feature request. Would love to see more great features in future.

Pearlosophy Singapore Official
Singapore
Over 3 years using the app
February 2, 2021

I use this app for around month now and I am very satisfied overall.
It gave decent functionality during Holidays period.
Customers' support is at a very high level (felt this 100% when some customization was needed).
Recommended!

BOBO Pops
Cyprus
About 3 years using the app
Limoni Apps replied February 2, 2021

Thank you for your kind review.
Best of luck with the business!