Reviews (957)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and customer engagement through features like automated messages, real-time shipping updates, and abandoned cart recovery. They appreciate the ability to send personalized messages and manage full marketing campaigns via WhatsApp, noting the user-friendly interface and smooth Shopify integration. The app's performance is consistently praised as flawless, with a responsive customer support team enhancing the user experience.

January 24, 2025

Dondy Team Is such a helpful team, they reply almost instantly and help you in anything comes through your mind about WhatsApp, I really recommend to use their app. must to have among your Shopify apps.

بهارات و عطارة السعيد
Palestinian Territories
About 1 year using the app
February 11, 2025

This app is a fantastic tool for working with WhatsApp, enabling us to send automated messages and conduct one-time campaigns effortlessly. The customer support team is incredibly proactive, always going the extra mile to help us enhance our revenue. Thank you so much—keep up the great work!

Candelinas
Greece
5 months using the app
January 7, 2025

I’ve been using Dondy: WhatsApp Marketing+Chat for a few weeks now, and I have to say it’s a game-changer for my business. Managing communication on WhatsApp has never been this easy! The app is super intuitive and offers a ton of features that have allowed me to automate a lot of messages, saving me a lot of time.

I really love the ability to send personalized messages to each contact and segment my list to reach the right audience. The interface is easy to navigate, and it’s enabled me to run full marketing campaigns directly on WhatsApp without needing complicated tools.

Additionally, a feature I find incredibly useful is the ability to send real-time shipping updates. Now I can inform my customers about the status of their orders quickly and professionally, directly via WhatsApp. This has greatly improved the customer experience and reduced the number of inquiries about shipping statuses.

If you’re looking for a tool to streamline WhatsApp management for your business, I highly recommend Dondy!

Osound
Italy
25 days using the app
January 9, 2025

Dondy provides exceptional service with a seamless, user-friendly app that makes automation a breeze! Whether you're a beginner or a pro, Dondy simplifies the process of creating powerful automations to save time and streamline your workflow. Say goodbye to manual tasks and hello to efficiency with Dondy!

Itagreen
Israel
9 months using the app
December 27, 2024

Dondy has transformed my Shopify store with seamless WhatsApp integration, making customer communication faster and more effective. It's easy to set up, with features like abandoned cart recovery that boost engagement and conversions. The responsive support team ensures everything runs smoothly. Highly recommended!

Chicy Boutique
Israel
4 months using the app
February 10, 2025

It's a very nice app for any kind of what's app marketing and there are alot options for automation overall this is such a good app.

Doctor Bhargava
India
About 2 months using the app
February 7, 2025

The app works perfectly! We've been using for more than 2 years now, thank you Or and all the team!

Future Skateboards
Brazil
Almost 2 years using the app
February 10, 2025

Excellent and quick responses & solutions for your concerns! Appreciate the customer service by Fakhrul.
On point!

Harlienz
Qatar
4 months using the app
December 21, 2024

Excellent Support for WhatsApp API Integration

I had a great experience working with Dondy to set up the WhatsApp API for my Shopify store. The team was highly professional, responsive, and made the entire process smooth and efficient. They patiently guided me through every step, ensuring the integration was seamless and functional.

Thanks to Dondy, I can now provide better customer service and stay connected with my customers more effectively. Highly recommend their services to anyone looking to enhance communication through WhatsApp!

Aeonabaya
Kuwait
12 days using the app
January 30, 2025

They are really helpful and kind, good service, am so happy to use their app

vaginismus cure
United Arab Emirates
3 months using the app