Reviews (931)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and increasing average order values through features like automated messaging and real-time shipping updates. The abandoned cart recovery tool is also highlighted for enhancing conversions. Merchants find the app user-friendly with seamless Shopify integration and commend the responsive customer support for their quick and effective assistance, making communication via WhatsApp efficient and personalized.

January 7, 2025

I’ve been using Dondy: WhatsApp Marketing+Chat for a few weeks now, and I have to say it’s a game-changer for my business. Managing communication on WhatsApp has never been this easy! The app is super intuitive and offers a ton of features that have allowed me to automate a lot of messages, saving me a lot of time.

I really love the ability to send personalized messages to each contact and segment my list to reach the right audience. The interface is easy to navigate, and it’s enabled me to run full marketing campaigns directly on WhatsApp without needing complicated tools.

Additionally, a feature I find incredibly useful is the ability to send real-time shipping updates. Now I can inform my customers about the status of their orders quickly and professionally, directly via WhatsApp. This has greatly improved the customer experience and reduced the number of inquiries about shipping statuses.

If you’re looking for a tool to streamline WhatsApp management for your business, I highly recommend Dondy!

Osound
Italy
25 days using the app
January 9, 2025

Dondy provides exceptional service with a seamless, user-friendly app that makes automation a breeze! Whether you're a beginner or a pro, Dondy simplifies the process of creating powerful automations to save time and streamline your workflow. Say goodbye to manual tasks and hello to efficiency with Dondy!

Itagreen
Israel
9 months using the app
December 27, 2024

Dondy has transformed my Shopify store with seamless WhatsApp integration, making customer communication faster and more effective. It's easy to set up, with features like abandoned cart recovery that boost engagement and conversions. The responsive support team ensures everything runs smoothly. Highly recommended!

Chicy Boutique
Israel
4 months using the app
November 6, 2024

"I highly recommend XYZ Upsell & Cross-Sell for any Shopify store owner looking to boost their sales and offer a more personalized shopping experience. It’s incredibly easy to install, with a user-friendly interface that integrates seamlessly with Shopify. The AI-powered recommendations have already started to increase my average order value, and the customer support is top-notch—they responded to my inquiry within minutes. The app also offers a free trial, so you can try it out with no risk, and the pricing is very reasonable compared to other upselling apps. Plus, it’s fully scalable, so it will grow with your store. If you’re looking to increase conversions and improve customer satisfaction, this is a must-have app!”

Vapors Space
Pakistan
2 months using the app
December 21, 2024

Excellent Support for WhatsApp API Integration

I had a great experience working with Dondy to set up the WhatsApp API for my Shopify store. The team was highly professional, responsive, and made the entire process smooth and efficient. They patiently guided me through every step, ensuring the integration was seamless and functional.

Thanks to Dondy, I can now provide better customer service and stay connected with my customers more effectively. Highly recommend their services to anyone looking to enhance communication through WhatsApp!

Aeonabaya
Kuwait
12 days using the app
November 22, 2024

Exactly the app I was looking for!
First of all the support is amazing, I was guided in zoom meeting on the app and how to set everything with the best practice.
And for me as owner of ecommerce store it was exactly what im looking for! Amazing ROAS on my campaings and on automated messages for abandon carts or other segments.

This app is exatcly what every store owner needs

אמילי הלבשה תחתונה - Emelie Lingerie
Israel
21 days using the app
November 9, 2024

whatsapp icon is not shown in my store but payment is deducting from my account.

Marbleia
Pakistan
4 months using the app
Dondy replied November 10, 2024

Hey! please talk to us, we will help you set up and refund :)
this is our whatsapp +1 (929) 561-6548

Edited December 21, 2024

Over $5,000 in additional income this month with only $150 spend.
This application is simply Game changer for my business. And the customer support is always top-notch.

ZIGA. Tel Aviv
United Kingdom
About 1 month using the app
October 22, 2024

I recently started using the Dondy WhatsApp app to link my online store, and I couldn't be happier with the results. The setup was incredibly straightforward, and the user-friendly interface made it easy to navigate. Within minutes, I had it connected, allowing my customers to reach out via WhatsApp regarding their orders. This seamless integration has significantly reduced response times and improved customer satisfaction, as inquiries are now managed more efficiently. I've noticed an increase in customer engagement, as the app facilitates immediate support and provides a personal touch that makes interactions feel friendly and direct. Overall,this app has transformed my communication with customers and enhanced the entire ordering process. I highly recommend it to anyone looking to improve their online store's customer service!

My Store
Pakistan
21 days using the app
November 26, 2024

Thank you for sharing this APP, it works great, now I choose the free plan, because my store still under creating, but I have a good feeling about it. maybe someday we will choose premium plan or others, couldnot confirm right now.

My Store
China
4 days using the app