Reviews (959)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and customer engagement through features like automated messages, real-time shipping updates, and abandoned cart recovery. They appreciate the ability to send personalized messages and manage full marketing campaigns via WhatsApp, noting the user-friendly interface and smooth Shopify integration. The app's performance is consistently praised as flawless, with a responsive customer support team enhancing the user experience.

November 26, 2024

Thank you for sharing this APP, it works great, now I choose the free plan, because my store still under creating, but I have a good feeling about it. maybe someday we will choose premium plan or others, couldnot confirm right now.

My Store
China
4 days using the app
November 9, 2024

whatsapp icon is not shown in my store but payment is deducting from my account.

Marbleia
Pakistan
4 months using the app
Dondy replied November 10, 2024

Hey! please talk to us, we will help you set up and refund :)
this is our whatsapp +1 (929) 561-6548

February 20, 2025

Best app and best support ! A great thank you !

We are hair
France
3 months using the app
November 21, 2024

Works great, and they have incredible customer support. I was looking for a long time for an app like this. I recommend it.

The Frenchie Co
United States
3 months using the app
November 13, 2024

It is a great tool. It has everything I needed for my website. And the customer service is fast. I really like this .

HIGH TREND
Pakistan
3 months using the app
January 21, 2025

Amazing technical support service via whatsapp! I have launched our very first Whatsapp campaign successfully for our e-commerce shop. They have helped me set up everything and answer all my questions promptly. Thanks so much, Dondy team!

Flowers.ie
Ireland
1 day using the app
December 24, 2024

I need a help for my whatsapp buttom on my shopify store: their assistance was very fast and effective.

SOL INVICTUS
United Arab Emirates
7 days using the app
February 13, 2025

This app has really Cool Feature. I love it

fireheroic
United States
5 days using the app
February 19, 2025

Amazing, increased my sales significantly

soleteka
Israel
4 months using the app
October 22, 2024

I recently started using the Dondy WhatsApp app to link my online store, and I couldn't be happier with the results. The setup was incredibly straightforward, and the user-friendly interface made it easy to navigate. Within minutes, I had it connected, allowing my customers to reach out via WhatsApp regarding their orders. This seamless integration has significantly reduced response times and improved customer satisfaction, as inquiries are now managed more efficiently. I've noticed an increase in customer engagement, as the app facilitates immediate support and provides a personal touch that makes interactions feel friendly and direct. Overall,this app has transformed my communication with customers and enhanced the entire ordering process. I highly recommend it to anyone looking to improve their online store's customer service!

My Store
Pakistan
21 days using the app