Reviews (890)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction through direct communication via WhatsApp. It seamlessly integrates with Shopify, enhancing ordering and customer service with features like automated messages and real-time responses. Merchants report increased order values and improved management of abandoned carts. They praise its user-friendly interface, reliable performance, and responsive, professional support.

January 30, 2024

Such a Amazing And professional website to grom your business and website and its working Smothly But their service people are very nice So thats why i will give her the 5 STARS

HOME COLLECTION
Pakistan
About 2 months using the app
March 29, 2024

Recently, I used Dondy, where I encountered exceptional customer service, especially from an employee named Orr. Orr quickly addressed a minor issue I had with the app, providing clear, easy-to-follow assistance and even checking back to ensure everything was resolved. Their proactive, caring approach not only solved my problem but also made me feel valued. This level of service, combined with the app's excellent functionality, truly sets Dondy apart. Orr's dedication reflects the company's commitment to user satisfaction and trust, making it a standout choice for anyone seeking quality service alongside innovative technology

Zefyra
Spain
About 1 month using the app
November 5, 2024

Great support for small store and very easy to use it! Thanks Dondy

Sweet Burst
India
December 29, 2023

This app is awesome! The best app I have tried to use WhatsApp on my e-commerce. Already in the free version, for me who don't have big needs, it is very easy to use and very intuitive and also has the best icon of all. Try it and you will never uninstall it again. I'm using it and always recommend it.

Venice Collections
Italy
About 1 month using the app
January 1, 2024

Highly recommended app I have installed and any person who click on WhatsApp button got directly on my whatsapp number. Really awesome app

Karakoram Peak
Pakistan
About 2 months using the app
January 5, 2024

I downloaded many whatsapp chats previously, and they werent working properly. But with the dondy whatsapp chat i had no problems with the set up. Its working properly and people can contact me. I can only recommend it for any shopify users!

My Store
Pakistan
4 months using the app
February 9, 2024

It is a good application that saves time and helps us recover clients and we can also make sales.

entupuerta.com
Colombia
6 months using the app
January 12, 2024

Hey I am Naeem from Pakistan . I got amazing experience with this app . I highly recommend to you to use this
One more it has free plan which is more better for newbies.

Chaudhary Shop
Pakistan
3 months using the app
October 17, 2024

PERFEITO

JUSTYNSTORE
Brazil
About 23 hours using the app
April 12, 2024

Very good app! Easy to install, pleasantly simple with good possibilities to build up a good customer service.

Sehr gute App! Einfach zu installieren, wohltuend schlicht mit guten Möglichkeiten einen guten Kundenservice aufzubauen.

Kaffeerösterei Lapuzia
Germany
5 months using the app