Reviews (872)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service via direct WhatsApp communication, noting improved response times and customer satisfaction. It's praised for easy installation, a user-friendly interface, and customizable messaging options. The app is recognized for its reliability and effectiveness in managing inquiries and recovering abandoned carts. The support team, including Or, Fakhrul, and Pedro, is commended for their quick and helpful responses. Merchants appreciate how the app boosts customer engagement and sales funnel efficiency.

June 5, 2023

Loved the app... Great for avoiding fraudulent orders and delivering extravagant customer service. Totally recommended

KitchenWorld
India
18 days using the app
May 7, 2023

If you want any VIP feeling then you should get this app right away. A perfect app that gives you all that you need without complications works great and smoothly you can also decide where to place the widget which was working perfectly for us!
Shortly highly recommend this app!

VERSO QUALITY MATERIALS
Israel
18 days using the app
Dondy replied July 1, 2023

Thank you for you magnificent review. We give our best to provide both the most advanced features in the market and the best costumer support to our clients. We are glad you see and feel our hard work! Huge thanks!

July 21, 2023

Awesome app really helpful and responsive. Really recommend it also very easy to use for beginners..

Home Basics Italia
Italy
18 days using the app
April 19, 2023

This app is very simple and provides great features to contact customers
I highly recommend this app
It's a must have for sure♥️♥️♥️

Trendyvoid
Pakistan
18 days using the app
September 8, 2023

It says what it does and serves the purpose perfectly.
Best chat app to directly chat with customers on whatsapp.

Incpanda
India
17 days using the app
August 21, 2023

highly recommend this app for its user-friendly interface, easy setup, and seamless integration. They value the real-time communication feature, which enhances customer service by allowing direct contact via WhatsApp. The app's customization and analytics capabilities are praised,

Rafay Store
Pakistan
17 days using the app
July 19, 2023

Easy to install, use and maintain. Does the job for me perfectly. Would recommend this app for any store that wants a chat capability.

Earthen Accents
Australia
17 days using the app
July 21, 2023

The Dondy chat widget is truly impressive! It seamlessly integrates with my website, looks great, and loads quickly. Engaging with customers has never been easier. Highly recommend!

STACLOTH
India
16 days using the app
Dondy replied July 25, 2023

Thank you very much for the excellent feedback. We are happy that our app allows you to easily communicate with your customers; we invest a lot of effort in giving you the best tools, in the fastest ways, with the best prices in the market!

May 10, 2023

Excellent...
Loved it...
Recommended...
Useful
I have used this app in my store and I am in love with it now..
Thanks..

Everest Online Shopping
Pakistan
14 days using the app
August 25, 2023

The Dondy app is truly impressive with its rapid and attentive responses to user inquiries. In today's fast-paced world, its commitment to swift communication stands out. As someone in the tech industry, I appreciate the app's user-friendly interface and dedication to seamless interactions. Dondy's emphasis on quick problem-solving demonstrates its customer-centric approach, setting a great example for user-oriented apps.

Kashaki-Machines
United Kingdom
14 days using the app