Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

January 2, 2023

Excellent customer service from Egor he has gone above and beyond! He has helped clarify many questions I had regarding Doofinder and has made everything supper simple to understand! 5Stars!

FRNCH
United States
Over 1 year using the app
Edited February 23, 2023

Would like to give a massive thanks to Shaun and the team at DooFinder. Their features and the algorithm for searches is very impressive and the Service provided was top notch!

Balewink
United Kingdom
Over 1 year using the app
February 25, 2021

Actually pretty intuitive and WAY better at finding products than the natice search.
We've got a big catalogue of similar items so really good for us. I would recommend! Kieran the sales guy was very help and supportive too.

Timepieces International
United States
Over 1 year using the app
September 6, 2022

I am very happy with the service and search itself. Lauren was there for me every single step of the process.

LA Chic Jewelry Inc
United States
Over 1 year using the app
October 14, 2021

This app provides a massive improvement to the generic in site search and has helped improve conversions. Setting up was very easy with great support. Follow up help from Shaun has enabled us to make further improvements.
Definitely worth giving this app a go.

Watersports Warehouse
United Kingdom
Over 1 year using the app
July 21, 2022

Amazing App with loads of features and functionality - this has definitely helped our customers locate the right product with ease!
Easy to install and fantastic customer service and support from Andrew! He really goes above and beyond :)

Advanced Archery
New Zealand
Over 1 year using the app
December 6, 2022

Have had DooFinder installed for a month. I have had nothing but positive feedback from our customer/clients about how easy it is to use. It was easy to set up/install and my Rep Nicole has been nothing short of FANTASTIC, answering my questions, helping with design, and answering more questions. There is a ton of functionality that I am still learning how to use, but so far it is fantastic!

thePINKchair.ca
Canada
Over 1 year using the app
April 7, 2021

I was skeptical and didn't want an extra payment, but I tried it out and changed my mind. This app works great because it helps the customers find what they need and more. Thank you

Grip Support Store
United States
Over 1 year using the app
September 22, 2022

We just completed our 30 day free trial and we absolutely love our new search engine! We especially love working with Anthony, as he has always been there for us every step of the way. Thanks for everything Anthony!

Des Moines Steel Inc.
United States
Over 1 year using the app
May 7, 2021

This app was very easy to setup and begin using. Great customer service, many different plans to choose from and a month long free trial that will show you how much this app does for your store before you even purchase it!

Mojo Sportswear Company
United States
Over 1 year using the app