Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

Edited September 29, 2023

Running Doofinder on our site. They have helped with our search functions by allowing SKUs on the search tiles and allowing us to customize our top products. Extremely useful for our site because we have over 800 SKUs.

Replacement Boat Parts
United States
About 1 month using the app
November 8, 2022

This app is really useful for understanding how your customers use the search on your website. We were able to see some common terms and create custom results that best matched what the customer was trying to find. And Lauren was really helpful too!

Youngstown
United States
About 1 month using the app
January 3, 2023

El buscador tiene muchas opciones para impulsar los productos, maneja estadísticas muy útiles para conocer qué es lo que el usuario está buscando y qué es lo que no ha podido encontrar, entre sus configuraciones se pueden crear reglas para brindar opciones a los usuarios y otras funciones avanzadas de forma fácil. La asesoría y seguimiento es buenísimo, en mi caso mi contacto es Johanna y su servicio es espectacular, resuelve mis dudas y me maneja opciones, en conclusión me parece un producto bastante eficiente, fácil, accesible y que ofrece muchas opciones para crear estrategias para tu tienda.

Lumi Material Electrico
Mexico
About 1 month using the app
June 28, 2022

Alexandra is Very helpful & knowledgeable about this app. We are happy with the data provided and look forward to increasing our sales and conversion rate using this app! Team Kevko

KEVKO
United States
About 1 month using the app
October 11, 2022

Shaun has been so helpful with setting up my doofinder. He gave me so much advice on how to get the most out of the app. Absolutely recommend.

Anemone Interiors
United Kingdom
About 1 month using the app
April 4, 2022

Great app!!! Way better than any search we have used and customer service is wonderful. Highly recommend!!!

Magic Shop San Diego
United States
About 1 month using the app
October 27, 2023

Acabamos de instalar el buscador Doofinder y nos parece una excelente opción para que nuestros clientes tengan una mejor experiencia en nuestro sitio, con la ayuda y asesoría de Christian podremos obtener el mejor provecho de esta herramienta.

Proveedora Ferretera La Mundial
Mexico
About 1 month using the app
May 4, 2022

buen servicio, apoyo y buen producto. recomendado. es mis primeros 30 dias probando y opte por la suscripcion mensual.

Borinquen Natural Online
United States
About 1 month using the app
October 11, 2021

The value of this app to our site was immediately recognizable and more importantly was very well communicated by Frank Ungredda during the two demos we received. Frank did not push or try to "sell" us on it - he simply showed how/where it could be of benefit - no pressure. The 30-day free trial was critical in confirming his claims regarding search enhancement as well as the metrics it would produce. Bottom-line it made user visits better and provided more specific and focused search term metrics that we could use to augment the Google Analytics we currently use to drive our product focus and marketing dollars.

m1mequipment
United States
About 1 month using the app
August 21, 2023

Excellent app and the best part is the customer service. After trying it out for 1 month, I decided to subscribe for the Enterprise level to take advantage of all their functionality. The rep was knowledgeable and patient while walking me through all the features and I feel comfortable reaching out to him any time I need help.

Canada Tattoo Supply
Canada
About 1 month using the app