Reviews (882)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.
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For our website (balloonin.com), we had a lot of hurdles for Doofinder due to our unique setup needs, and Peter, along with the rest of the Doofinder support was fast to act and solved everything quickly. Not only did we speak on the phone several times, but we had video calls with screen sharing to make sure everything was handled properly which is so important to us at Balloon Innovations. With some apps, you feel like you're not sure if you're actually set up properly and maybe it's you that's the problem, but with Doofinder, they will look into your settings and let you know 100% if everything is set up correctly or not. This app might not be a fit for you and your store, but at least you'll know it before you waste 6 months and hundreds of dollars. Thanks again, Peter!
I have been working with Lisardo Gomez at DooFinder during my free trial period and he has been great. He has walked me through the whole process, it was very simple to set up. I can't wait to dig into more of the features.
Christian made this set up super easy and fast. My store really needed this upgraded search more than I knew. I immediately saw increased sales after doing the free trial- don't hesitate for a moment to get this app!
I recently integrated the Doofinder Product Search add-on application into my online store, and I must say, it has been a game-changer. This app has significantly improved the search functionality and overall shopping experience for my customers.
One of the standout features of Doofinder is its ability to display relevant product information based on customer search queries. No more frustrating experiences of customers being sent away without any results. This intelligent app understands the customers' intent and retrieves the most suitable products, ensuring they find what they're looking for.
The comprehensive search capabilities of Product Search are impressive. As customers type their queries, the app provides intelligent suggestions and auto-completion options, minimizing search errors and increasing the chances of successful purchases. Even slight typos or variations in wording don't hinder the search process. The app understands and presents relevant results, making the search process seamless and efficient.
Overall, I highly recommend Doofinder to any online store owner looking to improve their search functionality.
I would like to express my gratitude to Lauren for her exceptional customer support throughout the integration process and beyond.
From the very beginning, Lauren was incredibly helpful in guiding me through the integration process. She provided clear instructions and promptly addressed any questions or concerns I had. Her expertise and knowledge of the application were evident, and she made sure that the integration was smooth and seamless.
Luis has been super helpful in getting us set up. So far the service is very intuitive and helpful to both my in-store customers and online shoppers.
Doofinder is great and Emmy the sales rep has been incredibly helpful. The service provides a better look into the back end of our website.
So far so great! New to the application and we are seeing results. Sara Díaz was a pleasure to deal with and helped our onboarding process go smooth & without pressure.
Excellent, easy to use interface with lots of customization available. It makes the search bar much more engaging experience for our customers, and it's designed well/ super easy to navigate from a customer-use perspective. Great app, and great support from Nicholas Shoreman in helping us get our account set up.
Doofinder has helped our business by increasing the likelihood of a potential buyer to find what they are looking for on our website. Not only has Doofinder impressed us with their product, but their support team is excellent! Thank you Aonghus for all of your assistance, and thank you Doofinder for providing a quality app that improved our webstore's appearance and sales!
Excellent experience so far. Our account manager was really thorough and patient from start to finish. Can't wait to implement this new app on our other websites! Highly recommended!