Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
October 11, 2021

We've used a variety of email marketing platforms, but none have been integrated as well with Shopify as Drip. Drip is very user friendly, along with having excellent automation workflows.

Rebel Raw
United States
11 months using the app
October 18, 2019

We've used a handful of email marketing tools out there and can definitively say that Drip is our favorite!

Craft Beer & Brewing
United States
11 months using the app
Drip replied January 9, 2020

Thank you, CB&B! We think you're the cat's pajamas too.

January 29, 2021

We used to run our business with Active Campaign, which is a great tool, but not too integrated with Shopify. After trying our Klaviyo and having the worst customer service ever, we found out Drip. It´s as powerful as Klaviyo, tracking pretty much everything a user does on your website, but with fair customer service and much better UX. It still has to increase it´s integration with other tools such as Review Tools, but it was a very good movement for our business. We now have a much more consistent communication with our customers and better understanding of their behavior.

LUZ Planilhas
Brazil
11 months using the app
May 2, 2021

Perfectly connects your Shopify with your Drip, what more is there to say?! Your customer data (and way more) will be synced up in a snap.

Basic Printer
United States
10 months using the app
October 15, 2019

Drip is really great at setting up automated emails. The revenue dashboards are cool to see what emails are bringing in $$.

Hay Kings
United States
10 months using the app
Drip replied January 9, 2020

Thanks, Hay Kings! We agree with you all. The way we surface information in your account dashboard makes it easy to track your revenue and overall account performance.

September 14, 2021

Mailchimp. Klavio. Convert Kit. We have used them all. Our Shopify store was really looking to level up with automations for both our brick and mortar and online shop. What is the point of all those subscribers if you don't nurture them? Drip has several levels of support and training and someone is always willing to help. I can't wait to set up more automations and see some return.

Fetch and Co
United States
10 months using the app
February 27, 2023

I am loving Drip. The tutorials are short and to the point which makes learning the software really quick and efficient. The automation makes everything seamless, and my favorite part is the customer service and tech help. I had some glitches and issues with my emails sending and I received immediate and excellent help to find a solution. Super happy!

landofthewee
United States
9 months using the app
Drip replied February 28, 2023

Hi

Thank you for your review.

I'm really glad that you find Drip efficient and that you like the support level.

Best regards,
Sebastian from Drip

November 23, 2021

Drip is a comprehensive email marketing platform which is very easy to use. I found it easy to import a customer list, and to set up workflows, including abandoned cart emails and welcome emails for new subscribers. Drip has great customer service, too!

Free Pour Jenny's
Canada
8 months using the app
April 13, 2021

I am still new but so far, very good. There is a lot more value available for the price I was paying another provider, and it is helpful to have suggested workflows, especially for someone who isn't familiar with e-comm but is just starting out with trying to run a shop for the first time. There are many ways to add customers to different segments based on where their journey is with your store, which is also a learning point for me. Happy I found it, and hope to continue having good experiences with the program.

Artisaan
United States
7 months using the app
October 22, 2019

Great service, the success management is superb! The team work with you on strategy and really make an impact, Would highly recommend Drip!

HOS Home
United Kingdom
7 months using the app
Drip replied January 9, 2020

Thank you, HOS Home, for your review! Our Customer Success team is excellent at helping make folks successful with their use of Drip. So much so that we decided to create a webinar series featuring their great advice! Check it out here. https://www.drip.com/learn/webinars