Reviews (308)

Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, which simplifies launching a coffee store. It's praised for its high-quality coffee, free US shipping, and custom labeling options that enhance branding. The intuitive interface and responsive customer support, particularly from staff members like Raheel and Haroon, are frequently highlighted. Additional benefits include valuable educational resources and effective inventory management tools, contributing to increased sales and customer satisfaction.

Edited May 27, 2019

I’m having a great time with this app so far. It's very easy to use and perfectly stable. The coffee is fantastic! I love the aroma and the taste is just great! This might sound strange to say, but I buy the coffee for myself. In other words, my own product is something I enjoy very much. Rest assured that you will be selling high-quality coffee.

As for customer service, Joanna and Danny are extremely helpful. I ask them the simplest questions and they promptly get back to me. You will get the personal attention you need.

The black and white labels look good. My logo has a black background and they still turned out well. Overall, the bags look spiffy.

In my experience, shipping times vary from 4 to 7 business days in the US. Test the shipping times yourself and let your customers know what to expect.

I cannot help addressing the 1-star review below. The app is perfectly stable, the coffee is not expensive given its quality, and shipping is free within the US. It’s true that international shipping is expensive, but this has more to do with the realities of logistics than anything else.

I fully recommend this app. If you learn how to market, you will get results.

UPDATE: I'm getting great reviews from customers. The quality is boss. The aroma is amazing! So far no problems with shipping!

Paladin Coffee
Canada
8 months using the app
August 28, 2018

We build e-commerce stores for clients & this app is amazing to work with. The ease of use when importing products and the dripshipper team are amazing when you have a question.

If you want to start a dropshipping store, you NEED to use this app!!

Lowcountry Select Coffee
United States
8 months using the app
June 17, 2022

I used this app to help me build a much more clean/streamlined coffee business than ever before. The integration is simple but more importantly is the staff support. Weekly support calls are a huge benefit to mastering this app. It really is simple and straightforward. If you are a coffee start up, this is highly recommended.

Trash Cat Coffee Co.
United States
8 months using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

June 6, 2023

Dripshipper has been really helpful in setting up a Coffee dropshipping service. The customer support team has been very fast to respond and it is easy to integrate with Shopify.

One addition I would love to see as well is the ability to sort and filter coffees a bit easier by roasts, origins, etc.. when viewing the product list. Otherwise, all is easy to setup when getting going. Able to get started from scratch quickly

Village Coffee NYC
United States
8 months using the app
March 11, 2021

Fantastic App and very easy to use and get yourself set-up! If you are looking for a turnkey business solution, then look no further!

coffeecertified
United Kingdom
8 months using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

June 30, 2020

As a new online coffee and tea shop, Dripshipper has been a wonderful experience and my customers are happy. Thank you, The Perfekt Perk

The Perfekt Perk
United States
8 months using the app
Edited April 18, 2019

I had an issue with an order, they replaced the order and shipped out a new order quickly. Awesome!

Making God Smile Store
United States
8 months using the app
February 9, 2023

Customer service is great. Haroon has helped me on a handful of occasions and is incredibly prompt, descriptive and helpful!

MONA Coffee Co
United States
8 months using the app
July 30, 2018

We are still very new to the online coffee shopping game, but good Lord! People are loving this coffee. Every single customer we have has commented on how fresh and flavorful their coffees have been and they will be repeat customers. Also have had much success with prompt response to questions and any quality issues from Dripshipper. A+++

Bean Babe Coffee Co
United States
8 months using the app
March 29, 2023

Great app! Everything's super easy to use and very seamless working with the shopify platform which is very helpful

Brew Whale Coffee
United States
8 months using the app