Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fully automated order process, making coffee business management straightforward. It offers a variety of gourmet coffee, grind options, and sizes, with fair pricing and educational resources. The app is recognized for its responsive customer service, quick shipping, and inventory control. It's also easy to integrate with Shopify, making it ideal for those looking to start a coffee company.

January 24, 2023

Dripshipper was wonderful with some questions and their customer service answered all our questions! Very, very helpful, all questions resolved immediately. Kudos to Haroon for helping us and making my day.

Holy Grind Coffee
United States
9 months using the app
The Doughty Organization replied January 27, 2023

Thanks for the review!

Glad Haroon was able to help you out!

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

July 16, 2018

I would like to keep this app all to myself!
Set up is simple, and I am happy with the labeling choices. This app has been very easy to use, and customer service has been very responsive.

In the future I would like to see the addition of a decaf blend, and a description of what coffees are in the coffee pod blends, and a better description of the flavor profile. I would also like it to be more clear up front which coffees are organic, fair trade, Rain Forest Alliance, etc.

I would also like more information on the coffees themselves, including cultivars, farm origins, process (hand-picked, sun-dried, washed, etc.), as supplying this information to customers is trending with coffee businesses right now.

Banshee Cinder Coffee
United States
9 months using the app
January 18, 2023

I thought long and hard about the companies I was willing to use and did a lot of research in regards to finding dripshipper. After ordering a few sample packs my customers and I sampled the product and it was an easy switch. Dripshipper has the absolute freshest coffee with the most varieties on the internet and their roast to order process makes every bag taste like heaven. Well done !!!

Shop GK
United States
8 months using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant! Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

September 4, 2018

You don't have to change the product titles or descriptions with this app which saves you so much time! Thank you Dripshipper!

Jacobeanscoffee
Ireland
8 months using the app
January 12, 2023

These guys are awesome and very helpful to all my concerns. Be the best and don't settle for less....

Savage Rooster Coffee
United States
8 months using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

Edited May 27, 2019

I’m having a great time with this app so far. It's very easy to use and perfectly stable. The coffee is fantastic! I love the aroma and the taste is just great! This might sound strange to say, but I buy the coffee for myself. In other words, my own product is something I enjoy very much. Rest assured that you will be selling high-quality coffee.

As for customer service, Joanna and Danny are extremely helpful. I ask them the simplest questions and they promptly get back to me. You will get the personal attention you need.

The black and white labels look good. My logo has a black background and they still turned out well. Overall, the bags look spiffy.

In my experience, shipping times vary from 4 to 7 business days in the US. Test the shipping times yourself and let your customers know what to expect.

I cannot help addressing the 1-star review below. The app is perfectly stable, the coffee is not expensive given its quality, and shipping is free within the US. It’s true that international shipping is expensive, but this has more to do with the realities of logistics than anything else.

I fully recommend this app. If you learn how to market, you will get results.

UPDATE: I'm getting great reviews from customers. The quality is boss. The aroma is amazing! So far no problems with shipping!

Paladin Coffee
Canada
8 months using the app
August 28, 2018

We build e-commerce stores for clients & this app is amazing to work with. The ease of use when importing products and the dripshipper team are amazing when you have a question.

If you want to start a dropshipping store, you NEED to use this app!!

Lowcountry Select Coffee
United States
8 months using the app
June 17, 2022

I used this app to help me build a much more clean/streamlined coffee business than ever before. The integration is simple but more importantly is the staff support. Weekly support calls are a huge benefit to mastering this app. It really is simple and straightforward. If you are a coffee start up, this is highly recommended.

Trash Cat Coffee Co.
United States
8 months using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

March 11, 2021

Fantastic App and very easy to use and get yourself set-up! If you are looking for a turnkey business solution, then look no further!

coffeecertified
United Kingdom
8 months using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

June 30, 2020

As a new online coffee and tea shop, Dripshipper has been a wonderful experience and my customers are happy. Thank you, The Perfekt Perk

The Perfekt Perk
United States
8 months using the app