Reviews (301)

Overall rating
4.4
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation capabilities, quality products, and exceptional customer support. It simplifies inventory and order management through full automation and seamless integration with Shopify, making it ideal for small businesses. Features like custom labeling and direct shipping from roasters ensure product quality and customer satisfaction. The app is praised for its reliable order fulfillment and the customer support team is noted for being quick, helpful, and professional, enhancing the user experience and making shipping and handling more manageable.

February 22, 2023

Thank you to Dripshipper for your platform and support, which has helped me create a business that would have taken months, if not years, to get in place. I have been delighted by your support and workflow. If you are on a Shopify platform, this is your partner. I do not know about any of the other connections/platforms. I would like to see more build-out on the WooCommerce connection. Highly recommend.

Aim High Coffee
United States
11 months using the app
Edited February 16, 2021

Was having an issue on my store, but quickly realized that I was using the older app. I also made an unintentional edit while updating on of the SKU which was presenting a problem to orders. However, customer support identified the issue to get our store back up and running in no-time flat. Great service!

INRGI Coffee Company
United States
11 months using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

November 16, 2021

great application, delicious coffee, easy to use and link with sales channels, communication with the technical team is always fluid.

Kefi Cup
Honduras
11 months using the app
The Doughty Organization replied May 10, 2022

Thank you for your wonderful review!

August 5, 2020

If you want to sell coffee on Shopify, this is the app to use. It's easy to use, mostly user friendly. The team is quick to respond and very helpful.

Caffeine Fiends
United States
11 months using the app
June 24, 2021

so far so good - seems a little bit more complicated than necessary however, coffee is very good and shipping is fast

Shanna Dugan Media
United States
10 months using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

I love it when we have a happy merchant!

Let us know if we can be of any help. I'd love to hear how we can make it easier to use for you.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

October 6, 2018

I really liked how fast the customer service was, within 2 hours of submitting a question a person had emailed me back to help me resolve my issue. Shipping to customers is fast. I think my favorite thing about this company is that they take a picture of your logo and put it on the shipping box-label. There are times that I wish there was a phone number to call, but then I could see people taking advantage of that also.

Klutzy Coffee
United States
10 months using the app
September 11, 2018

Dripshipper's customer service is prompt and thoroughly helpful. They want you to be happy with this app!

The Bark Roast
United States
10 months using the app
Edited June 20, 2019

Love Dripshipper and their products...the coffee is always fresh, they have a great variety and the app is so easy to use for quick delivery!

PRIDE NUTRITION
United States
10 months using the app
July 5, 2020

Dripshipper is quick, easy and does everything for you from beginning to end. Couldn't ask for better service.

The Coffee Kings
United States
9 months using the app
August 29, 2022

I absolutely love this app! The ease of using it and the quality is unmatched. I have been using it for a while and my sales have soared since I started and I highly recommend for anyone interested in building themselves and their businesses and taking it to the next level.

ThinkCoffee
United States
9 months using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.