Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide selection of gourmet coffee products, fair pricing, and reliable service. They value the educational resources provided, as well as the ability to customize labels and flavors. The app's ease of use, including simple inventory management and Shopify integration, is a highlight. Merchants commend the responsive support team and unique features like meetings with roasters for sales strategy development. The app's order fulfillment feature is also appreciated, allowing merchants to focus on other business aspects.

May 23, 2019

The app is great & integrates easily, the coffee is delicious as you can see from all the reviews (except 1 guy who said it was worse than Folgers, not sure what his deal is). The issue people run into is the price. Yeah, if you want to hit that middle of the road price range, you're going to be looking at a <10% profit. But the coffee is good enough to market as premium & you can be doing >25% profit. For those bitching about "this is impossible to run a business!!" customer service replied to me in less than a business day, and frankly, if you're whining that you can't run a business effectively when literally everything but marketing is handled, you're weird & need to get more experience in literally any other business model, because this is basically setting up a website & running a few ads. I mean essentially you're an affiliate marketer except you get to set your own margins. Alright, rant over, I'm heading back to catch the end of the Greco ranking tournament.

PS - If you subscribe to Flowrestling, it would be cool to support the darn sport, I mean we all love Freestyle & Collegiate & BTS, but then nobody tunes in for Greco at all? Come on guys, let's do better!

PPS - Chael Sonnen just posted a video about Bo Nickal at WTT & how he may be the best wrestler in the world, and frankly, I'm not sure that I can disagree. I mean Bo won, what, his 3rd NCAA Championship this year & barely cracked a smile! The guy's a monster.

PPPS - The customer service for Dripshipper is really cool, and I am assuming they'll forgive me for getting off track with this review. Coffee is important, but sports change lives!

PPPPS - I'm going to think of a way to brand & market coffee to the wrestling community, nobody steal my idea.

Have a great day, God bless.

fellowshipcoffee
United States
About 2 months using the app
August 5, 2020

So far so good but having issues uploading a logo . Coffee is great and very fresh I’m told however my shipment of samples was lost by the post So I still don’t know lol

420 COFFEE COMPANY
Australia
Almost 3 years using the app
March 30, 2023

Great app and great service! We love the coffee and so do our customers. The biggest thing is the quick turnaround with every order.

We are very happy that we are partnered with Dripshipper!

Sober Not Mature Shop
United States
About 2 months using the app
January 3, 2023

This app works really well and make running a business simple. Any time I need help or clarification, the support staff is fantastic! I recommend Dripshipper wholeheartedly!

Mad Betty Luxury Gift Coffee
United States
About 1 month using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

September 4, 2018

This app is amazing! It's so easy to use and so easy to import products. It would be great if you add mugs and coffee machines in the near future also :)

Crush It Coffee
United States
About 1 month using the app
May 31, 2020

Pro's. This app has given me the opportunity to find a great niche with US based products. The free shipping is a life saver. It has given me the ability to build a brand with very little overhead. The coffee is delicious.

Con's: The free labels. (a critique more than a complaint). I am appreciative of them, but it seems like the generic design could pop a little more. Starting out, the labeling system is a catch 22. Designing your own labels really increases overhead when you aren't making enough sales to justify the cost of custom labels.

The Temecula Roaster does a really good job with the generic label print outs. The Old Chicago Roaster labels are often smeared when delivered and lack quality. The coffee from both organizations is great, which is why I utilize both roasters.

Firehawk Coffee
United States
Almost 2 years using the app
The Doughty Organization replied June 8, 2020

**UPDATE**
Old Chicago Coffee Co. switched to a new label that is the same size... but satin, glossy and weatherproof. This will prevent the smearing mentioned in the review and look much higher quality. The old labels were more like matte paper and are no longer used. All shipments now have this new label from Old Chicago Coffee Co.

Thank you for the feedback. I want to make sure we work hard to turn those 4 stars into 5. I am going to see what we can do! I'm open to adjusting our templates. Please send a message to us and ask for Danny. If you had a good example for the free label templates, perhaps we can review it and see if we can get that to replace a current design. We have design resources if you have a look-alike you're interested in.

January 24, 2023

There has been importing issues recently but from what I understand, it's for optimization of the app which could only mean it's getting good. I hope they'll have more better features and finally have tea on their catalog.

Great support too! I thank Raheel for answering my questions patiently. Thanks!

Hot Mary
Philippines
Almost 2 years using the app
The Doughty Organization replied January 27, 2023

Thank you for your review! I'm sorry there has been an importing issue recently.

If your issue hasn't been resolved, please reach out to our live chat inside the app, and we will get it resolved for you right away.

November 29, 2018

I used this app to start up my coffee business, and I cant even explain how much Dripshipper has helped me with this. They are efficient and truly care about what you stand for. They are all about win win situations and truly stand out from any other drop shipping company I've ever dealt with. Add me on instagram at "iwantmore" if you need any advice!

iwantmore lifestyle
United States
About 1 month using the app
Edited September 29, 2021

I have to say that im satisfy with the app. The product is good and customer service was good. I believe they grew too much and now they dont even have time to meet and talk expansion of my company. I have been asking to meet for a week and they dont want to. This is disappointed. they are big now and dont pay attention to the ones that supported them at the beginning.

Kikos Coffee & Tea
United States
About 2 years using the app
March 30, 2023

We have been very pleased with our experience with Dripshipper so far, and look forward to continually working with them.

Brass Beans Roasting Company
United States
About 1 month using the app