Reviews (321)

Overall rating
4.5
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service, ease of use, and high-quality coffee. They appreciate its automated features for efficient order and inventory management, fast shipping, and seamless Shopify integration. The customization options, such as custom labels, enhance branding, and the reasonable pricing includes comprehensive services like label printing. Educational resources also support merchants in improving their sales and marketing strategies.

June 28, 2022

I like that Dripshipper has great products and gives you the option to have your store built for you. I'd like a little more customization options (specifically the ability to put different blends/flavors into pods). Ease of use is fantastic but the margins are fairly slim.

Upper East Coffee
United States
About 1 year using the app
The Doughty Organization replied January 27, 2023

Thanks for your review! We recently added more coffees for the pods. So I hope you can check them out!

July 6, 2023

So far, so good...It has allowed me to establish a brand presence quickly and efficiently. I look forward to future improvements that help me grow my business and reach new customers.

Maximum Effort Coffee Company
United States
11 months using the app
July 12, 2018

This is the best app service ever.
Though it wouldn't be a bad idea for them to get some coffee makers in and creamer too.

The Real Dollar General
United States
19 days using the app
February 13, 2020

Amazing support Great customer service.Answers your questions very fast.Reliable, fast service.Simply great.

THE JOVS
United States
11 months using the app
Edited January 19, 2024

Everything was intuitive and easy to learn, and being able to really brand yourself and market yourself, you have all the tools available to you and the resources that you need.

1.19.24 - Update: Monthly fees are too expensive, and the increase in prices of the coffee itself are eating up profit margins, if you raise prices yourself, customers won't return. Not sustainable.

Avspresso Roasters
United States
12 months using the app
September 10, 2019

I have been using this app for at least 9 months now. It seemed like a great idea and super easy, but the $25./month fee is too much for what you get, and the prices are too high to make a profit. It just isn't worth selling coffee with this app. Making just $4.00 a bag means you have to sell at least 7 bags in a month just to pay the fee for the app, let alone your shopify fees and other apps. ...

Kitty's Beans Coffee and Tea
United States
10 months using the app
November 16, 2019

First, coffee is better than most (actually think it's the best I ever had). Tried 4 different ones. I spent an hour reading all the reviews and it seemed most were 5 star but as always, I focused on the 1 and 3 star reviews to see what the issues are. I did not experience any of the issues in the low star reviews. Everything ships quick. Shipping to any USA address is free, even Alaska and ...

San Rafael Cafe
United States
16 days using the app
September 6, 2022

The app is easy to use, but from a business standpoint it is not viable. 1. The profit margins are too tight. As other users have noted, the bags are roughly $13/each, meaning you have to charge $18 to make $5 on each bag. That doesn't include the $30/mo membership or shopify fees/taxes. 2. Making custom labels with Dripshipper is not efficient. There is suppose to be a "24 hour turnaround" to ...

Hyzer Drip Coffee
United States
About 1 year using the app
The Doughty Organization replied January 27, 2023

Thank you for your review.

I wish we could've provided you with the experience you were looking for!

Just a quick breakdown on the cost of the coffee:
1) Unlike store-bought ...

July 5, 2021

The system is perfect. It would be helpful if you could further strengthen sales to overseas. I sincerely hope that you can make bulk orders overseas.

FORCES
Japan
10 months using the app
The Doughty Organization replied January 27, 2023

Thanks! That is something we want to do, just finding the right roasting partners overseas is the big challenge.

September 1, 2020

very good.............................................................................................................................................................................................................................................................................................................................................................................

Maureen67
United States
15 days using the app