Dripshipper: Coffee & Tea , 292 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its fully automated order process, making coffee business management straightforward. It offers a variety of gourmet coffee, grind options, and sizes, with fair pricing and educational resources. The app is recognized for its responsive customer service, quick shipping, and inventory control. It's also easy to integrate with Shopify, making it ideal for those looking to start a coffee company.
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App works great! Customer service is helpful! The coffee is incredibly fresh. Happy to partner with them. 2 stars off because we've had a high percentage of orders ship later than the "ships within 3 business days" they claim. Will update the review to 5 stars if/when more orders start shipping on time.
Simple setup, TERRIBLE support. They seem to only offer chat support - there's no way to contact an actual human. So now, my best customer is stuck without the coffee they ordered A WEEK ago and I will likely lose them as a customer. This app is close to worthless...
Thank you for your review.
The issue you are having is because the order was not paid for until 7/16, so that is why it hasn't shipped yet. All our orders ship within 3-5 business days from when the order has been paid for. We don't start processing shipments until cost of goods sold have been paid for.
We have full-time reps available, but are typically only open during regular business hours of 9am-5pm M-F EST. Which is why we did not respond to you last night.
We will put in a request with production to expedite your order to hopefully help.
Good coffee, good product idea generation. Need to work on private label option, but customer service is solid and helpful.
Thanks!
Support is fantastic, the products are great! The integration was seamless! I am glad to be working with Dripshipper!
Spent money and a lot of time trying to start this business. My biggest problem was with Google Merchant who suspended my account because of product misrepresentation. I tried to no vain to correct problems but nobody can help not even Dripshipprr who lists the products. I am giving up as all I get is charged and losing money. Customer support lacks. Beware.
The process and customer service was a breeze just waiting on my sample to finalize the review
Very interesting App, especially for the sale of a personalized coffee; the product, tried on several occasions, is of high quality and has a wide choice. The documentary material of the product sold should certainly be improved, in order to offer customers more detail. In particular, there is no useful documentation for some new proposed cafes or poor descriptions...a little bit. In any case recommended company because it allows you to create your own personalized brand...perhaps more freedom in the choice of labels would not hurt.
Thank you for your review!
Love it when we have a happy merchant!
I hope you can check out our custom labels feature where you can upload a label of your design.
If there is anything else you could need, please feel to reach out to us via live chat inside the app.
Really love this app. We are new and already getting good reviews on the 12 pack single serve capsules. We've also got multiple requests for a 12 Pack Variety or Flavored Single Serve capsules would be an immediate best seller.
I gave them a 5 star review as I truly enjoy coffee and I wanted to share the coffee experience with my customers. My online shop also sells print on demand cups and mugs. I received prompt service via email. As for the monthly fee, it is reasonable as the company need to make a profitable business. This is just part of the cost of doing business in any market whether it is online or brick and mortar.
I like to get to know the app thoroughly to get a better scope of how it works and then submit a better review.