Reviews (324)

Overall rating
4.5
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its customizable packaging and branding options, enhancing brand professionalism. Its seamless Shopify integration simplifies order fulfillment with automatic updates. The high-quality coffee boosts customer satisfaction and repeat business. Features include fast USA shipping, comprehensive store setup support, and valuable marketing resources. Customer service is responsive, resolving issues and providing useful advice, contributing to the app's reliability in enhancing e-commerce capabilities.

January 29, 2024

The customer support and service needs work. They constantly ask you to repeatedly.do things that don't work or resolve your issues. If more was done to investigate the root issues. I.e. invoices not showing paid my Customer issue could have been resolved weeks ago.

Bespoke Cuppa Beverage Company
United States
About 1 month using the app
February 6, 2020

Dripshipper was my entry into the E-Commerce game. The products are great, have fast shipping and communication is strong. Any question I have are answered in a timely manner. I look forward to what year has to bring.

MoonBrewCofffeeCo
United States
2 days using the app
June 2, 2023

I recently embarked on a journey to launch my own coffee store, and within just a week of partnering with Dripshipper, I can confidently say that they have exceeded my expectations. Having worked with various dropshippers in the past, I have developed my preferences, and Dripshipper has truly stood out as an exceptional partner.

First and foremost, their product offerings and support have been outstanding. As someone who is passionate about coffee, it was crucial for me to provide my customers with high-quality products. Dripshipper's extensive range of coffee options and their willingness to assist me in finding the perfect fit for my store have been invaluable. Their knowledge and guidance in selecting the right products for my target market have been instrumental in ensuring customer satisfaction.

Moreover, I must commend Dripshipper's exceptional customer support. From day one, they have been incredibly helpful, patiently addressing my inquiries and providing detailed responses. I have reached out to them with intense questions regarding my specific selling solutions, and they have consistently offered valuable insights and suggestions. Their level of support has truly made a difference in my experience as a business owner.

One aspect that sets Dripshipper apart is their ability to ship products quickly and maintain control over their inventory. With other dropshippers, I often faced uncertainty about product availability and delivery times. However, with Dripshipper, I no longer have to worry about these issues. The peace of mind that comes from knowing my products will be readily available and shipped promptly has been a game-changer for my business.

I understand that reviews about dropshippers can vary significantly, but it's essential to approach them with a clear understanding of the products being offered. Dripshipper specializes in providing higher quality coffee that goes beyond popular brands like Folgers or Starbucks. Their commitment to Category 1 Select Grade ensures that you are selling a premium product that your customers will genuinely appreciate. While the pricing may differ from more mainstream options, the value and quality you offer will set you apart and resonate with discerning coffee lovers.

When it comes to profitability, Dripshipper has proved to be a great solution for me. By carefully crafting my business model and pricing competitively, I have found a balance that allows me to generate revenue while offering exceptional products. It's important to approach any business venture with realistic expectations, understanding that long-term success often requires consistent effort and dedication.

In conclusion, I highly recommend giving Dripshipper a try. As someone who has worked with various dropshippers, I can confidently say that they have been the best thing to happen to my coffee store. Their product quality, reliable shipping, and exceptional support have made them an invaluable partner in my entrepreneurial journey. Take the leap, and see if Dripshipper can work wonders for your business too!

Sipsational Coffee Company
United States
2 days using the app
January 4, 2023

There is a reason they are leading the food chain in coffee dropshipping—fast, easy to use, communicative, and price. We look forward to a long relationship, and so should you!

Luna Bean
United States
2 days using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

December 14, 2020

Very interesting App, especially for the sale of a personalized coffee; the product, tried on several occasions, is of high quality and has a wide choice. The documentary material of the product sold should certainly be improved, in order to offer customers more detail. In particular, there is no useful documentation for some new proposed cafes or poor descriptions...a little bit. In any case recommended company because it allows you to create your own personalized brand...perhaps more freedom in the choice of labels would not hurt.

Kanuni Coffee
Italy
About 1 month using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

I hope you can check out our custom labels feature where you can upload a label of your design.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

August 5, 2020

So far so good but having issues uploading a logo . Coffee is great and very fresh I’m told however my shipment of samples was lost by the post So I still don’t know lol

420 COFFEE COMPANY
Australia
About 1 month using the app
Edited November 5, 2018

we are now a new company developing our brand with dripshipper and they have been really helpful in answering all of our questions in a timely friendly manner with outstanding information.

Minimalist Brewers
United States
2 days using the app
July 22, 2018

The live support it's fast and helpful. Also a really good idea, can easily build a brand around coffee.

Bebear Co
United Kingdom
2 days using the app
November 24, 2019

My store is better because of Dripshipper. The customer service I received was prompt, friendly and helpful. I look forward to the ways in which I'll be able to utilize Dripshipper and make my store rich with possibilities because of this app. Thank you!

YKYN! You Know You Need so take a look!
United States
2 days using the app
December 6, 2019

Easy to use app, however my first order was to a UK customer and the shipping was 24 dollars........ Which wasn't clear on their website anywhere I ended up spending 13 dollars out of pocket to send this to my customer. When I contacted them regarding this their response was "We don't control the courier shipping cost" well..... in Drop Shipping the Shipping part.... is pretty important, bad customer service...ridiculous shipping charges. Would not recommend at all.

Drip Pot Shop
Canada
About 2 months using the app