Reviews (299)

Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation capabilities, quality products, and exceptional customer support. It simplifies inventory and order management through full automation and seamless integration with Shopify, making it ideal for small businesses. Features like custom labeling and direct shipping from roasters ensure product quality and customer satisfaction. The app is praised for its reliable order fulfillment and the customer support team is noted for being quick, helpful, and professional, enhancing the user experience and making shipping and handling more manageable.

October 9, 2018

I’m new, Joanna and Danny have answered all my questions, the coffees I’ve tasted have enchanted me.

Pin Your Coffee
United States
2 months using the app
March 9, 2023

I would not do business with them. They will secretly charge your card and send an email saying a customer just orderd. They did this to me even though i did not have single product in the store yet and the store also was not open for customers to browse or purchase. They did refund me but could not answer as to why this happend, i do not trust them very poor.

Jupiters Coffee Daze
Sweden
About 2 months using the app
The Doughty Organization replied March 9, 2023

Thanks for bringing this to my attention. We only match directly to store SKUs.

We certainly would not want to ever maliciously charge a merchant. That would not work out well for us in the long run and would be immoral.

There must be some confusion here. I will look at this personally (owner of Dripshipper), see what happened, and get back to you.

June 28, 2023

The chat support has been very helpful. My shopify partner created a website with many bugs that I am now fixing and many questions unanswered. The chat support has always helped me. Even Mr Doughty (owner) reached out to me if I wanted help. I absolutely will accept any help I can get since I am on my own now. Lets hope once I start marketing the sales will hit the fan.

mattandangelsgourmetjava
United States
About 1 month using the app
Edited March 23, 2019

I update my review again. The misunderstanding was clarified and they gave us the opportune information to solve the problem. We continue with this App. Customer service is working very well and the product is very good. Thank you

Kembuck
United States
About 2 months using the app
January 10, 2019

Though I've only been using this app for a month it functions well and, more importantly, the humans behind it are very helpful when I've had questions, and seem eager to help me grow my subscription business in support of the transitional ministries I manage here in central NC.

M.A.N Brands
United States
About 2 months using the app
May 12, 2020

I used this app to startup my online coffee business, def would be tough for anyone to make money using this service though as you must pay $10.77 and hope to sell 12oz of coffee for $15 -$17. And a pound for $15+ which you'll be lucky to sell for anything above $18. In my opinion they provide great service and great to help you get started, but not feasible for long term businesses. Plus $25 monthly fee on top of paying 75% of your profits to them. Look elsewhere before getting started and compare prices. Overall im happy with my experiences so far but the prices are just way to high.

Coffee Plz
United States
30 days using the app
May 23, 2018

Great app for anyone that's always dreamed of having very own small business from home or just their own consumer product without having to provide any start up costs or inventory fees! Their customer support is unprecedented providing me and my team with excellent service for the plethora of questions we've had in order to help us achieve a faster growth and develop our brand even further! I can recommend this to anyone thats either new to Shopify or dropshipping all the way to vetted experts in e-commerce/dropshipping. A 5 star review is an understatement, I'd rate higher if i can.
For anyone interested , my online shop is https://goldenapescoffee.com/
Use our code "firstcup" for 20% off any order!

Goldenapescoffee
United States
About 2 months using the app
April 30, 2020

You cant compete with establish Coffee Roasters. Their price are the same as yours but their product presentation is far superior. That is because you cannot customized your packaging without spending big. The free packaging does not look good i guarantee you that. Customer Support is not the worst but it does not feel they want you to succeed in this business. In conclusion if your not willing to spend money in this business, just stay away.. you will not succeed.

Ichi Coffee
Philippines
27 days using the app
The Doughty Organization replied April 30, 2020

Thank you for your review. We always recommend to our merchants to compete on quality, not on price. Our coffee beats the large companies through quality. Our beans are higher grade, and they are roasted the same day we ship. So our beans are always fresh roasted, unlike any of the other big companies selling coffee on shelves.

May 23, 2019

The app is great & integrates easily, the coffee is delicious as you can see from all the reviews (except 1 guy who said it was worse than Folgers, not sure what his deal is). The issue people run into is the price. Yeah, if you want to hit that middle of the road price range, you're going to be looking at a <10% profit. But the coffee is good enough to market as premium & you can be doing >25% profit. For those bitching about "this is impossible to run a business!!" customer service replied to me in less than a business day, and frankly, if you're whining that you can't run a business effectively when literally everything but marketing is handled, you're weird & need to get more experience in literally any other business model, because this is basically setting up a website & running a few ads. I mean essentially you're an affiliate marketer except you get to set your own margins. Alright, rant over, I'm heading back to catch the end of the Greco ranking tournament.

PS - If you subscribe to Flowrestling, it would be cool to support the darn sport, I mean we all love Freestyle & Collegiate & BTS, but then nobody tunes in for Greco at all? Come on guys, let's do better!

PPS - Chael Sonnen just posted a video about Bo Nickal at WTT & how he may be the best wrestler in the world, and frankly, I'm not sure that I can disagree. I mean Bo won, what, his 3rd NCAA Championship this year & barely cracked a smile! The guy's a monster.

PPPS - The customer service for Dripshipper is really cool, and I am assuming they'll forgive me for getting off track with this review. Coffee is important, but sports change lives!

PPPPS - I'm going to think of a way to brand & market coffee to the wrestling community, nobody steal my idea.

Have a great day, God bless.

fellowshipcoffee
United States
About 2 months using the app
February 17, 2023

Simple process. Fast shipping. The coffee is a little pricey according to my friends and family. Not by much. Just a few bucks for profitability and market share. The marketing tools you have to look for should be a little easier to access. Other than that, so far so good. Oh, my first sale was packed and shipped within a day which was wonderful. (It was a friend of mine that purchased to help me out)

Dog Hair Coffee Co.
United States
27 days using the app