Reviews (300)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its automation capabilities, quality products, and exceptional customer support. It simplifies inventory and order management through full automation and seamless integration with Shopify, making it ideal for small businesses. Features like custom labeling and direct shipping from roasters ensure product quality and customer satisfaction. The app is praised for its reliable order fulfillment and the customer support team is noted for being quick, helpful, and professional, enhancing the user experience and making shipping and handling more manageable.
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Support is fantastic, the products are great! The integration was seamless! I am glad to be working with Dripshipper!
Spent money and a lot of time trying to start this business. My biggest problem was with Google Merchant who suspended my account because of product misrepresentation. I tried to no vain to correct problems but nobody can help not even Dripshipprr who lists the products. I am giving up as all I get is charged and losing money. Customer support lacks. Beware.
The process and customer service was a breeze just waiting on my sample to finalize the review
Very interesting App, especially for the sale of a personalized coffee; the product, tried on several occasions, is of high quality and has a wide choice. The documentary material of the product sold should certainly be improved, in order to offer customers more detail. In particular, there is no useful documentation for some new proposed cafes or poor descriptions...a little bit. In any case recommended company because it allows you to create your own personalized brand...perhaps more freedom in the choice of labels would not hurt.
Thank you for your review!
Love it when we have a happy merchant!
I hope you can check out our custom labels feature where you can upload a label of your design.
If there is anything else you could need, please feel to reach out to us via live chat inside the app.
I gave them a 5 star review as I truly enjoy coffee and I wanted to share the coffee experience with my customers. My online shop also sells print on demand cups and mugs. I received prompt service via email. As for the monthly fee, it is reasonable as the company need to make a profitable business. This is just part of the cost of doing business in any market whether it is online or brick and mortar.
I like to get to know the app thoroughly to get a better scope of how it works and then submit a better review.
I love it. Products are good, shipping is fast, and mostly, backend team is very supportive in all need.
Easy to use app, however my first order was to a UK customer and the shipping was 24 dollars........ Which wasn't clear on their website anywhere I ended up spending 13 dollars out of pocket to send this to my customer. When I contacted them regarding this their response was "We don't control the courier shipping cost" well..... in Drop Shipping the Shipping part.... is pretty important, bad customer service...ridiculous shipping charges. Would not recommend at all.
I paid for a pre-built store, they said would be build in three (3) days. We are going on seven (8) days and they haven't even started the build. Did I mention they've already charged me the $199 for the store build? The customer support is overseas and cannot do anything to actually help, he just keeps telling me he emailed the team (he says this everyday) and then tells me to wait until tomorrow. They don't have a phone number so I cannot call and find out what is happening. The whole interaction has been extremely unprofessional, inefficient and frustrating. I have had to push back the launch of my company while I wait for this and when I reach out i'm receiving no actual useful help. This is my first experience working with Dripshipper and thus far i've found them unprofessional.
Thanks for your review!
Yikes! Looks like we failed you on that one!
That's way too long for us to get back to you.
If we fail one of our merchants, we should right that wrong. Please reach out and ask for Dan Doughty. We can get you taken care of.
Expensive minimum monthly. No sales. People did not want their coffee.