Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and wide selection of quality products from reliable suppliers. It's praised for automating order fulfillment and providing excellent visibility into order tracking and inventory management. The interface is user-friendly and the customer service is efficient. Fast shipping times, particularly within the USA and Canada, are appreciated. The app's support of small businesses and ethical sourcing is also valued, making it ideal for those seeking products that align with specific values.

November 30, 2021

DropCommerce is offering every bit of ethical standard business practices to their members that since HeavenAh Organics has recently opened in September 2021 must add that because of their variety of suppliers, and super awesome support, we want to commend them in every way possible: thus thee review! If there was a hundred stars DropCommerce would get it from us! We thank you so much for helping our business grow, and bless you always. Blessings, Nia~AhHeavenAh Organics!

HeavenAh Organics
United States
About 1 year using the app
May 16, 2019

These guys are very professional when handling issues. They actually had a team meeting and talked with me over the phone to discuss my concerns. They listened and will be making changes. If you are leaving Oberlo after they pulled their Verified U.S. based suppliers I recommend giving these guys a try. Don't be shy if you have suggestions for them. They are ambitious and want their sellers and suppliers to be happy. Highly impressive, in my humble opinion.

OMG I ♥ This! Shop
United States
About 1 year using the app
DropCommerce replied August 23, 2021

We take customer concerns very seriously! And we're very open to feedback.

Thanks for the review :) It means a lot to our small team.

Wish you the best,
- DropCommerce Support Team

June 16, 2020

So glad to have found this app! I’ve been looking for legit suppliers in one place that offer only quality products and dropcommerce has them all! I can see that it’s still quite fresh so there’s definitely a room for improvement/growth technically (as I had a few technical errors). I used oberlo, spocket and other platforms but all seem to lead to aliexpress. Tired of long shipping and cheap quality products. With them I was able to make sales and I’m just on my trial period. Appreciate also the U.S. shipping fee subsidy as well as the support. I had a lot of questions and they answered professionally. Only downside is the subscription price. Dropshipping margin is less profitable so it would help if you could reduce it a bit. Also add another payment method other than credit card. Thanks!

The Dog Society
Canada
About 1 year using the app
DropCommerce replied June 16, 2020

Thank you so much for the review :) We are always looking for ways to continue making the products more profitable and increasing the margin while still maintaining our high standard of quality.

We appreciate your feedback and we look forward to a long relationship with you as you build your business!

- Patrick, DropCommerce Founder

December 27, 2020

MAN! I wish I could leave more stars. Listen Shopifiers. You will NOT find better Customer Service. Seriously I have asked so many "duh" questions and they have answered every single question patiently (thanks Patrick lol) EVEN going out of their way to find the answers. Now while they do not speak for other companies they do share knowledge. I ABSOLUTELY LOVE DropCommerce. AND EVEN BETTER I've been with Shopify for a year this month and they are the ONLY supplier that has 1 communicated every time I had questions. 2 that I've made a 100% legit sale with. AND Celebrated with me. They don't make you feel stupid its like they're really a part of your company your on the same team. ATTENTION Newbie’s Don’t use anyone else Trust there’s no better as far as I’m concerned I wish I had been with them since day 1. Expressive DeZien LOVES DropCommerce.

Expressive DeZien
United States
About 1 year using the app
DropCommerce replied August 9, 2021

Thanks for the feedback! We love you too :)

Wish you the best,
- DropCommerce Support Team

Edited June 28, 2021

DropCommerce is the BEST. I've tried others and can say with confidence that DropCommerce cannot be beat. Keep up the excellent work. :) :)

Hawkers Trading
United States
About 1 year using the app
DropCommerce replied July 27, 2021

You're the best too!

Happy to have you on board :)

Thanks for the great feedback!

- The DropCommerce Support Team

June 9, 2020

Just getting started, but the onboarding process was easy and seems like a very user friendly app! Great support team as well!

viralgraphictees
United States
About 1 year using the app
DropCommerce replied August 10, 2021

Thanks for the feedback! We're happy to be working with you :)

- DropCommerce Support Team

August 26, 2021

should be 5 stars TBH, awesome and fast working people. get the job done fast for me, fast customer service

blackdiamondINC.com
United States
About 1 year using the app
DropCommerce replied August 30, 2021

We're working on getting to 5 stars, thanks for the help!

Wish you the best,
- DropCommerce Support Team

January 22, 2022

It's a great source to get you going with drop shipping. They provide timely technical support when needed.

California Shoppers
United States
12 months using the app
August 11, 2021

I can't thank DropCommerce enough for all their help! I couldn't do this without them! The products are amazing, the customer service is top-notch, and they respond quickly to all my questions! There processing speed is fantastic! I love it so far!! Can't wait to find more new items to sell in my shop!

Creations by Anusara
United States
11 months using the app
DropCommerce replied August 11, 2021

Thanks for the review!
We're so happy to hear that you're enjoying it!

We look forward to working together :)

- DropCommerce Support Team

March 28, 2020

So far, I’m really impressed with their customer service! I’m also happy I finally found a drop shipper who sells only US/Canada-made items. The merchandise looks very promising and high quality. Plenty of choices if you’re selectively looking for more than cheap warehouse-type items.

Beachy365
United States
11 months using the app
DropCommerce replied August 18, 2021

We're happy to hear that :) We aim to provide an awesome customer experience, so thanks for taking notice!

Wish you the best,
- DropCommerce Support Team