DropCommerce: US Dropshipping

MAN! I wish I could leave more stars. Listen Shopifiers. You will NOT find better Customer Service. Seriously I have asked so many "duh" questions and they have answered every single question patiently (thanks Patrick lol) EVEN going out of their way to find the answers. Now while they do not speak for other companies they do share knowledge. I ABSOLUTELY LOVE DropCommerce. AND EVEN BETTER I've been with Shopify for a year this month and they are the ONLY supplier that has 1 communicated every time I had questions. 2 that I've made a 100% legit sale with. AND Celebrated with me. They don't make you feel stupid its like they're really a part of your company your on the same team. ATTENTION Newbie’s Don’t use anyone else Trust there’s no better as far as I’m concerned I wish I had been with them since day 1. Expressive DeZien LOVES DropCommerce.

In a busy Saturday & season, customer service rocked! Handled my issue right away! Thank you Patrick!

Great products, INCREDIBLE customer service. Every time I have a question, Patrick or someone on his team responds ASAP and actually helps. I hope they keep adding more vendors because I love the convenience of the app. Yes, your profit margin looks lower versus sourcing vendors individually, but get back to me once you actually start selling. DropCommerce saves you you a ton of time because it automates so much of the process. It's worth it.

I uninstalled the app because i it was not doing anything for my store and the prices were not worth it plus i offer free sipping. Why am i being charged $39 still? Please re-imburse back my $39 for services i have not used. Thank you. I can't with these rip off apps on Shopify. Thank you

The app itself is pretty well done, better then most really. The issue here is that most of the products on here are priced terribly high leaving no room for profit. There are quite a few products where once you pay shipping and for the product, the total is substantially higher then the suggested retail of the price, which makes little sense. Other items on here you can find online selling for less then what you can actually buy them for on here, again makes little sense. If you can spend a lot of time and effort you can find a few items that might actually provide profit and offer faster shipping then most other places. 3 stars simply because its a well done app, if only there was something profitable to sell it would be a winner.

DropCommerce is great! We were not interested in doing individual dropshipping because of the amount of work involved in processing the orders but with DropCommerce it's as easy as processing one of our own web orders. If you are a maker, we highly recommend connecting with them!

Recently started using this app, so far its amazing and the customer support is awesome! The online chat feature is very helpful! They feature a fantastic product selection, from US suppliers. All i was looking for, in one very user-friendly app. Thanks!

I was looking for products to add to my store.This app is very easy to set up.Great products.The support team answered my questions right away! I totally recommend this app.

The platform is pretty straight-forward - easy to integrate. But that's where it ended for us, hence the 2 stars. We signed up as a supplier (not a retailer), and as such, vetted retailers when receiving requests - prior to approving them to carry our products - well within our right to do so given the option, and were met with negativity when inquiring about said retailers. After not being able to find clear information regarding "product sampling requests" and receiving negative remarks from customer service chat member - "Patrick," we decided to part ways, albeit for a multitude of reasons - including one that raised red flags. The most important - I can’t imagine another brand being told that expecting to do business with “legitimate” retailers is an “unrealistic” expectation in drop-shipping and with DropCommerce! We do business with a couple other Drop Ship platforms and have never EVER been told that. Further, DropCommerce even states on its FAQ’s: "DropCommerce Products are not Your typical Dropshipping products. We only offer the best US and Canadian suppliers on the app — so never worry about the quality or where it's shipping from. Our suppliers actually care about the products they ship to your customers." As a brand, you're right! We absolutely care about who we allow to carry our products or who we choose to do business with – as any reputable company should do! But being told that because we deny more than we approve and are the problem - leaving retailers – whether legitimate or not – with a bad taste is completely unprofessional, not to mention quite unnerving. As any reputable brand should and does, we work hard to establish an image and under no circumstances are willing to knowingly participate with “false storefronts” or someone’s scheme to get a quick payout. While we know that isn’t the majority, we also know that they do exist. If what your chat rep Patrick advised me is true, then your response on your FAQ section for suppliers is not. You can’t expect a legitimate brand to not vet a potential retailer – which is exactly what we do – prior to approving them for listing products. Besides, we are a niche brand and as such, expect our retailers to be familiar with the product. How it’s made, warranty information, etc. Not just sell it and move on. We want to partner with retailers by all means, but not if it means tarnishing our image or what we’re building in the process. I can only hope this is a lesson learned for your staff and your company going forward. Chances are – it won’t matter, as we’re only one brand in your “thousands of genuine sellers.”

I used this app to add products to my store. It's a mix and match of items, but good quality for the most part.