Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 6% of ratings are 1 stars
April 20, 2020

This app is great. I didn't think it would have better qualities than of Aliexpress. I sell natural skin care and I did not think this app would have the products. :) 10/10

Cece's Garden
United States
Time spent using app: 5 months
DropCommerce replied April 20, 2020

Thank you so much for the review! We are very happy that you appreciate our service and we look forward to continuing to work together :)

- Patrick @ DropCommerce

April 17, 2020

I am so impressed with this app... super user friendly, superior customer service support. I am so happy to have found it!

United States
Time spent using app: 3 months
DropCommerce replied April 17, 2020

Thank you so much :) We are so happy that you're enjoying our app .

If there's anything we can help with along the way, please reach out via our chat system!

- Patrick, DropCommerce Founder

Edited April 12, 2020

Just bought a store. Site looks gorgeous and support was not less than amazing. Took things to a whole new level. I cannot say enough about these guys.

United States
Time spent using app: 25 days
DropCommerce replied August 18, 2021

Happy to hear that! We're here to help you level up!

Thanks for the review :)
- DropCommerce Support Team

April 2, 2020

I will give this app a 4 star for now. Can you please add more suppliers to the list. For now it is very limited on suppliers list, but if you
grow the list, this app is a 5-star....

Dimension Dream Seekers
United States
Time spent using app: Over 1 year
DropCommerce replied August 18, 2021

We're working on it! We've been adding new suppliers every week this year, with some big accounts in the works.

Thanks for the feedback. Hopefully we can provide that 5-star experience soon :)

- DropCommerce Support Team

March 30, 2020

Selection for my niche is pretty good, not a large selection but some interesting first time items. Had a customer place their first order, recommended charge for shipping to the customer was 4.90, but when placing the order they charge you 10. There is a small disclaimer completely unnoticeable until order checkout about ability to charge 2.99 by completing sales fulfillment (so they reimburse you if you make enough sales) but only limited to 20 orders a month. I'm technically losing money to shipping at the moment, now I have to decide to charge the customers the full shipping price or increase retail price which either way looks bad for the business. Wish this was brought to the seller's attention in the first place, and DropCommerce should just feature this disclaimer as a promotional opportunity rather than an obligation to complete orders to a certain limit.

Tytanium LLC
United States
Time spent using app: 6 months
DropCommerce replied March 30, 2020

Hi there,

I'm sorry that this reimbursement option wasn't made clear enough up front!

It does show in the initial product pricing/shipping details area, but I can see how it could be missed. Sorry about that!

This is a new feature and I will absolutely forward your feedback to our development team so we can improve this in the future.

Thanks again for your feedback and if there's anything we can do to help, please contact us via live chat support in the app and we will be happy to chat.

- Patrick, DropCommerce Founder

March 29, 2020

Good platform to add to your online store I am just getting started but I think this will be a good match to other apps I currently use

Find A Gift Fast
United States
Time spent using app: About 1 month
DropCommerce replied August 18, 2021

We're happy to hear that! Thanks for giving us a shot :)

- DropCommerce Support Team

March 28, 2020

So far, I’m really impressed with their customer service! I’m also happy I finally found a drop shipper who sells only US/Canada-made items. The merchandise looks very promising and high quality. Plenty of choices if you’re selectively looking for more than cheap warehouse-type items.

United States
Time spent using app: 11 months
DropCommerce replied August 18, 2021

We're happy to hear that :) We aim to provide an awesome customer experience, so thanks for taking notice!

Wish you the best,
- DropCommerce Support Team

Edited April 9, 2020

UPDATE: The DropCommerce team has once again gone above and beyond to provide me positive customer service. I am so excited to continue to use their platform. This is my first go-to for products.

Easy breezy! Customer service DropCommerce provides is amazing. They answer my questions whenever I had them and more importantly made me feel that every question I had was not stupid. They were my first order on my new site. Love how easy it was to upload products and then fulfill my customers order. LOVE ME SOME DROPCOMMERCE!

Martha's Apparel
United States
Time spent using app: 4 months
DropCommerce replied August 18, 2021

We're here to help :) Glad to be of service.

We love you too!

- DropCommerce Support Team

March 26, 2020

We are a supplier for the growing DropCommerce network.
Much needed development for the sellers looking for products shipping from the US.
Shipping from the US means faster shipping, higher quality products and more return customers to your store!
Support walked us through the every process. System has a very easy set up and clean interface.

Aria Wholesale
United States
Time spent using app: Almost 3 years
DropCommerce replied August 18, 2021

Happy to have you on board! We love to collaborate with like-minded brands :)

Thanks for the review!
- DropCommerce Support Team

March 25, 2020

Don't know about product quality but variety of product is not enough to fulfil the market requirement

Time spent using app: 7 days
DropCommerce replied March 25, 2020

Hi there,

Thanks for the feedback! We are adding new suppliers every single day, and so our product variety is growing daily. If you stick around I'm sure that we'll be able to find what you're looking for!

If there was something in particular you were looking for, please let us know and we'd be more than happy to help find it.

- Patrick, DropCommerce Founder