Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and wide selection of quality products from reliable suppliers. It's praised for automating order fulfillment and providing excellent visibility into order tracking and inventory management. The interface is user-friendly and the customer service is efficient. Fast shipping times, particularly within the USA and Canada, are appreciated. The app's support of small businesses and ethical sourcing is also valued, making it ideal for those seeking products that align with specific values.

May 19, 2022

I have tried nearly all of the drop shipping apps. The DropCOmmerce app lacks some features to make it easy to import in bulk, but I have been assured they are working on such features. Still, I am sold on the selection of quality goods not found anywhere else, and therefore will continue using DropCommerce. Afterall, it's what you're selling that is important.
Gene Gilmore

Home And Flair
United States
20 days using the app
DropCommerce replied May 25, 2022

Hey Gene,

Thank you for your review! We will have that feature ready soon as discussed. Our support team has followed up with you to discuss further. I'm very pleased to hear that you are enjoying our selection of products!

Please feel free to reach out whenever you need!

Edited June 12, 2020

[Updated 2] I'm lowering my rating. Be wary of the fine print: The listed shipping prices are not what you will pay! You will pay a higher fee that is not advertised in a very upfront way in my opinion. They will reimburse the difference for up to 20 orders a month. Read low rated reviews and you will see several people like me feel tricked into thinking shipping prices are lower only to find out we are losing money paying these not so obvious fees. This left me feeling cheated. Had they told me upfront I'd be paying more, I could make an informed decision about investing 39.99 a month. Well, they got my money, but I won't be using them anymore. This was the last straw for me on top of other often mentioned issues related to cost and suppliers insisting one sells their products at outrages markups. This app has potentials Just know what you are getting into.

One American Store
United States
20 days using the app
August 25, 2019

Not good for people who want to offer free shipping to there drop-shipping store. You literally can't make any profit unless you charge for shipping or raise the retail price they recommend to cover your shipping. You have to consider their commission (5% if using the free version) or no charge with paid membership, and other fees from your shopfiy store. So if you using the paid member, Shopify Payment, and charge shipping, you can make a profit, however its just not for me.

AllyShoppingCenter
United States
15 days using the app
DropCommerce replied August 25, 2019

Hi there!

We appreciate your feedback. Since all of our products are shipped from within the US & Canada, suppliers pay regular shipping fees through carriers like USPS. We do realize this can be challenging at some price points, but we are actively looking into solutions to problems like the one you described.

I'd love to chat with you further about this to talk about finding a solution! Please send me a message at spencer@dropcommerce.co and I'd be happy to connect.

Thanks again for trying our app and your feedback.

- Spencer @ DropCommerce

April 19, 2022

Hello how can i cancel my subscription? I can't find it anywhere... i don't want to pay for anything

Domfield
United States
14 days using the app
DropCommerce replied April 26, 2022

Hi there,

I'm sorry to hear that you are looking to leave DropCommerce. We have sent you confirmation that you will not be charged, and instructions on how to verify so. We hope to re-gain your business in the future!

March 17, 2022

As a supplier having integration issues. Shopify points the finger at drop commerce. Drop commerce hasnt really been any help and has seen but ignored my messaged for multiple days. Would not recommend based on poor response/service time.

Cedar Mountain Body
United States
13 days using the app
DropCommerce replied March 22, 2022

Hey there. As our on-boarding specialist mentioned we just need some clarification on some of the products you are wanting to on-board onto DropCommerce as part of our verification process. Please contact us and we can continue the on-boarding process. If you have any additional questions please don't hesitate to reach out to our support team.

September 27, 2020

Pricing is not competitive, and for shopping outside the USA its a minimum of $15 USD. Not competitive for drop shipping outside the USA.

Large Swag Life
United Kingdom
13 days using the app
DropCommerce replied September 27, 2020

I'm sorry to hear that you were unable to find affordable International shipping options! We are a marketplace, and all the prices and shipping rates in our system are set by the suppliers themselves.

I will make sure our team continues to look for more suppliers with affordable options for International shipping.

Thank you for your feedback,

Patrick, DropCommerce Founder

August 11, 2019

The prices for the products are extremely unrealistic. 60$ for an average backpack? To make it worse, they have a "minimum price you need to set for every product to ensure they make the most out of your transaction. Really greedy in my opinion. I do not recommend this at all.

The Cultures
United States
12 days using the app
DropCommerce replied August 11, 2019

Thank you for the review!

Our suppliers are all real brands based in USA and Canada. Because of this retail pricing is typically higher than what you would find on sites like Ali-express.

Also because we partner with real American and Canadian brands, part of the agreement is that vendors do not sell their products for below MSRP so that they do not get undercut, the minimum price is not dictated by us but by the suppliers of the products.

If you would like to discuss this further please email support@dropcommerce.co as we would be happy to chat!

August 4, 2019

It's a good app easy to use and nice products. I would have given it a 5 star but it's limited in products in some categories have to use TOO Many suppliers just to get enough products for your store.

Fashion Watches Galore
United States
10 days using the app
DropCommerce replied August 23, 2021

Hello! Yes, we work with a lot of individual brands and businesses, rather than factories. This can limit product selection and is relatively beyond our control.

Either way, thanks for the feedback!

- DropCommerce Support Team

March 25, 2020

Don't know about product quality but variety of product is not enough to fulfil the market requirement

PEE KAY EXPORT
India
7 days using the app
DropCommerce replied March 25, 2020

Hi there,

Thanks for the feedback! We are adding new suppliers every single day, and so our product variety is growing daily. If you stick around I'm sure that we'll be able to find what you're looking for!

If there was something in particular you were looking for, please let us know and we'd be more than happy to help find it.

- Patrick, DropCommerce Founder

May 14, 2020

It's an easy app to use customer service is on point but the products are way too expensive to even import there is no way you can make a profit because they are marked up too high

DivaStyles Fashion Boutique
United States
7 days using the app
DropCommerce replied August 30, 2021

Thanks for the feedback! We'll work on that.

Wish you the best,
- DropCommerce Support Team