Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and wide selection of quality products from reliable suppliers. It's praised for automating order fulfillment and providing excellent visibility into order tracking and inventory management. The interface is user-friendly and the customer service is efficient. Fast shipping times, particularly within the USA and Canada, are appreciated. The app's support of small businesses and ethical sourcing is also valued, making it ideal for those seeking products that align with specific values.

November 19, 2019

This app is a rip-off. The Monthly costing, plus the items which are said to be reduced but if you look at the retail price of the items, and then add shipping costs, you have made a loss. Joke. Just another way for firms to make money out of people.

Chi-Tree
United Kingdom
16 minutes using the app
DropCommerce replied November 19, 2019

Hi there,

I'm so sorry that you've found that the prices on our platform won't work for you.

We are an open marketplace, so it's actually the suppliers setting all the prices and shipping rates, but we are always willing to look into individual suppliers if there's an issue.

All of the products are 30-50% marked down from retail price, but because we sell from real US brands, the shipping rates do tend to be a bit higher. Most of our suppliers are charging shipping on their site, too, and we definitely expect you to be forwarding the shipping rate to your customer.

If you are charging a shipping rate, you'll be earning the full 30 - 50% profit.

If you'd like some help finding suppliers and products that will work for you, please reach out directly to support@dropcommerce.co and we'll be happy to help.

Thanks a lot,

Patrick @ DropCommerce

April 29, 2022

Great customer support! Fast and responsive with the live chat and they were able to answer all of my questions. The products look good and the shipping times are great.

Bills-store-2022
United States
7 minutes using the app
DropCommerce replied April 29, 2022

Thank you so much for your review!

March 11, 2020

Items are over price, not sure how you can make a profit! $25 bags are $90 on this app. They must get a cut off of each item.

CoreFloorz
United States
5 minutes using the app
DropCommerce replied March 11, 2020

Hi there,

I'm very sorry that you feel that the items in our app are overpriced. All prices are set by the suppliers, and we do not any any cut on any items. Each supplier manages their own profile, so it's up to stores to choose which suppliers offer products at prices that work for them.

We require that suppliers show their true retail prices on DropCommerce, so if you're actually seeing the same item for cheaper elsewhere, we would happily look into it and remove the item if that's true.

Would you mind letting me know which supplier you're referring to so we can look into it?

I will reach out personally to see if we can work this out.

Thanks for your feedback,

Patrick, DropCommerce Founder

May 28, 2020

I gave this a shot TWICE, but I can't see a way to make a profit or to be remotely competitive, given the prices + shipping. Otherwise, nice app.

The Great Gear Store. Pursue Your Passions, Live Your Greatest Life.
Canada
5 minutes using the app
DropCommerce replied May 28, 2020

Hi there,

I appreciate you taking the time to provide your feedback. I'm sorry to hear that you haven't found a profitable combination with our app.

I would love to speak with you directly about this to see if we can help.

If you're interested in chatting, please reach out to our support team via Live Chat and I'd love to try and find a profitable solution for you!

Thanks again,

Patrick, DropCommerce Founder

February 25, 2022

19 amonth to add 25products!!!!! NOT START UP FRIENDLY GOODBYE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

quicksunlimited
United States
4 minutes using the app
DropCommerce replied February 26, 2022

Hello there, thank you for your review. We actually enable you to import up to 25 products for free, effectively allowing you to try DropCommerce risk free until you have processed an order. We also do have some other pricing models available so please don't hesitate to reach out to our team!

June 25, 2020

The team had done a great job connecting and sourcing products from high quality North American businesses. In a time where international shipping is tough, being able to work with North American brands is a huge relief.

I Love Local
Canada
DropCommerce replied June 25, 2020

Thank you so much for the review. We're happy to have you on board, and we look forward to working together :)

- Patrick, DropCommerce Founder

October 15, 2021

Best app for dropshipping. High quality products, suppliers are really good brands that we can trust. My struggle with Oberlo was that I didn't want to offer a long shipping wait-time. And shipping from U.S makes a huuuge difference. Also, the app dashboard is super organized, making it easier to find suppliers, products, contact vendors etc

Fresh Made Candles & Craft
Canada
DropCommerce replied October 27, 2021

Thanks so much for the feedback!

We're happy to have you on board. Let us know if there's anything else we can help you with :)

All the best,
DropCommerce Support Team

December 20, 2023

BK SHOP
Spain
3 months using the app
December 7, 2023

My Store
United States
1 day using the app