DropCommerce: US Dropshipping

DropCommerce: US Dropshipping

Reviews (406)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality, locally sourced products from the US and Canada, ideal for social media promotions. They value the intuitive interface, real-time inventory syncing, and automated order fulfillment, which streamline operations. The pre-built store option is noted for easing setup for new merchants. The app is praised for seamless Shopify integration and responsive customer support, enhancing the dropshipping experience.

May 22, 2023

DropCommerce came highly recommended by a blog I recently came across, and I can see why! It's super easy to use and the products are awesome!

My Store
Canada
About 1 year using the app
December 27, 2020

MAN! I wish I could leave more stars. Listen Shopifiers. You will NOT find better Customer Service. Seriously I have asked so many "duh" questions and they have answered every single question patiently (thanks Patrick lol) EVEN going out of their way to find the answers. Now while they do not speak for other companies they do share knowledge. I ABSOLUTELY LOVE DropCommerce. AND EVEN BETTER I've been with Shopify for a year this month and they are the ONLY supplier that has 1 communicated every time I had questions. 2 that I've made a 100% legit sale with. AND Celebrated with me. They don't make you feel stupid its like they're really a part of your company your on the same team. ATTENTION Newbie’s Don’t use anyone else Trust there’s no better as far as I’m concerned I wish I had been with them since day 1. Expressive DeZien LOVES DropCommerce.

Expressive DeZien
United States
About 1 year using the app
DropCommerce replied August 9, 2021

Thanks for the feedback! We love you too :)

Wish you the best,
- DropCommerce Support Team

Edited June 28, 2021

DropCommerce is the BEST. I've tried others and can say with confidence that DropCommerce cannot be beat. Keep up the excellent work. :) :)

Hawkers Trading
United States
About 1 year using the app
DropCommerce replied July 27, 2021

You're the best too!

Happy to have you on board :)

Thanks for the great feedback!

- The DropCommerce Support Team

June 9, 2020

Just getting started, but the onboarding process was easy and seems like a very user friendly app! Great support team as well!

viralgraphictees
United States
About 1 year using the app
DropCommerce replied August 10, 2021

Thanks for the feedback! We're happy to be working with you :)

- DropCommerce Support Team

January 22, 2022

It's a great source to get you going with drop shipping. They provide timely technical support when needed.

California Shoppers
United States
12 months using the app
Edited April 30, 2019

I love DropCommerce. While they don't have as many suppliers, their selection is of high quality. Their customer service is also great as well. There have been a couple of times when my request to add a supplier's products was denied because they couldn't see my site (I haven't launched it yet) and DropCommerce has reached out to those suppliers on my behalf using the information that I provided to get approved. That's a big deal for me because I only want to source quality products from brands that are a close match for my brand. My only complaint is that there have been a couple times where I've requested approval or was about to request approval and literally hours or a day later, that particular supplier was gone. I can't imagine what would happen if I've picked products from a supplier and they decide to leave DropCommerce for whatever reason. That would leave the store owner high and dry. I understand things change but there has to be a better way. Other than, DropCommerce is one of my favorite Shopfiy apps/resources!

B.G.T.Y. Lifestyle™ Blog & Boutique
United States
12 months using the app
DropCommerce replied August 24, 2021

Thanks for the constructive feedback! We'll take that into consideration!

Wish you the best,
- DropCommerce Support Team

May 14, 2023

This a Great app. They provide excellent and prompt service. My store was completed quickly. I would definitely recommend Drop Commerce.

Coco Posh
United States
12 months using the app
August 11, 2021

I can't thank DropCommerce enough for all their help! I couldn't do this without them! The products are amazing, the customer service is top-notch, and they respond quickly to all my questions! There processing speed is fantastic! I love it so far!! Can't wait to find more new items to sell in my shop!

Creations by Anusara
United States
11 months using the app
DropCommerce replied August 11, 2021

Thanks for the review!
We're so happy to hear that you're enjoying it!

We look forward to working together :)

- DropCommerce Support Team

July 26, 2020

I have used the app for almost a year and even paid for the annual subscription. I will not renew because the products are too high priced to make any profits.

L & M Kee
United States
11 months using the app
DropCommerce replied July 28, 2020

Thank you for your review. I'm sorry to hear that you found the products expensive. To be transparent, we operate as an open marketplace, so the suppliers set their own rates, and we mandate that they offer at minimum a 30% margin, but since a lot of the products are made in the US with high quality materials in small batches, prices do tend to be higher.

However with that being said, the higher price points comes with an opportunity for happier customers and repeat business as our suppliers offer higher quality products and faster shipping times than many other dropshipping platforms.

We take all feedback into consideration and we do appreciate the opportunity to improve!

I will reach out directly to see if there's anything we can do to help.

Thanks a lot,

Spencer, DropCommerce Founder

March 28, 2020

So far, I’m really impressed with their customer service! I’m also happy I finally found a drop shipper who sells only US/Canada-made items. The merchandise looks very promising and high quality. Plenty of choices if you’re selectively looking for more than cheap warehouse-type items.

Beachy365
United States
11 months using the app
DropCommerce replied August 18, 2021

We're happy to hear that :) We aim to provide an awesome customer experience, so thanks for taking notice!

Wish you the best,
- DropCommerce Support Team