Overall rating
Counts per rating level
  • 24% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 53% of ratings are 1 stars
March 6, 2024

The product they show you is not exactly what they have for to sync to your store for sale, you need to go to many different vendors and the shipping is crazy, when you order you have so many complications just to place an order and it do not synchronize your customer information onto their page.

United States
8 months using the app
November 30, 2023

The selection of products is good. Unfortunately, the menu navigation is extremely poor. I would like to see an update here. It's just too opaque. Therefore 2 stars.

Shannons Beauty Place
16 days using the app
Edited January 24, 2022

Shipping rates are insane. Example: $2.5 boxing gloves - Shipping costs $572-1094 with Alibaba shipping logistic providers - and shipping times are still around +/-20 days. I'd rather pay CJdropshipping 5 dollars with 6-12 day delivery or 12-22 day. Or use ePacket via ALiExpress et cetera.

Cania e-commerce
About 2 months using the app
August 15, 2021

Good potential, but you need to be logged into your Alibaba account to process and import the products (i.e. you are sent to Alibaba.com when using this app, not a screen within your Shopify Admin). That means, for my Virtual Assistant to use this App they need access to my Alibaba account and password, which I cannot give out due to legal/security reasons. Hence I cannot use the app as it is my VA who imports my products... I would love to know when/if a separate user account feature is created.

Smart Sales Australia
18 days using the app
Alibaba replied August 17, 2021

Thank you for the feedback. We're sorry for the inconvenience but still happy that you've tried our service and shared the constructive suggestion which will definitely help us continuously improve our service and experience. For your suggestion, we will have one of our account managers reach out to you directly to know more detail and check whether we can offer alternative solution. Thank you for giving us a chance and we wish you all the best!