Reviews (293)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced customization features and ease of use, particularly for stores with bespoke products. It efficiently manages complex product options and dynamic pricing, improving customer experience and conversion rates. The app integrates well with Shopify and offers robust support and educational resources, significantly enhancing business operations and revenue.

December 19, 2025

Impressive range of possibilities, and pretty user-friendly considering how flexible it is. However, what really blew us away was how responsive and helpful the support is! Big thanks to Roman for showing us how to get the exact behavior we wanted!

CabDoor Direct
United States
About 1 year using the app
October 29, 2025

The app is excellent - support is also very good and there is no end of possibilities available with bespoke items and things that would normally be hard in Shopify - 5 stars all day long

Trade Price Stone Ltd
United Kingdom
About 2 years using the app
November 28, 2025

This app is absolutely fantastic. I previously used other apps that turned out not to be suitable for my webshop, so I was hesitant to try another similar one. After testing, it became clear that this is the app for pricing formulas! My conversion rate has more than doubled.

123deurmatten.nl
Netherlands
12 days using the app
October 9, 2025

Such a powerful app! Helped me create simple to complex pricing formulas for my shop. Highly recommend and their support is awesome!

The Fine Print
United States
2 months using the app
September 22, 2025

This is our 3rd website using DPO and we love it. Commercial office furniture has a huge amount of complexity with all the possible options and DPO is the only app we know of that can cover all our option needs. If we have any issues which is usually theme related, Roman is quick to resolve them for us. He definitely goes above and beyond.

Healthcare Furniture
Canada
6 months using the app
December 23, 2025

We used this app for over 3 years. Early on, it helped solve real customization needs. However, its core implementation is now outdated. The app creates real Shopify variants (D#) that are hidden in Admin UI but persist via APIs, carts, feeds, and Google Shopping. These variants pollute product data and cannot be reliably cleaned. Support denied responsibility and only suggested workarounds. We are forced to rebuild every affected product to fully remove the legacy data. One star due to unresolvable technical debt and lack of effective support.

Jubilee Furniture
United States
Over 5 years using the app
ITORIS INC replied December 23, 2025

Hello, Simply enable the "Cart API" mode in the app settings for no D# variants. We suggested it several times in your support ticket.

August 25, 2025

Highly recommend this app! We've been using it for a long time, and it's perfect for our products with heavy customization options. Roman has been extremely knowledgeable and helpful throughout the process, even providing custom JavaScript to meet our requests.

American Cornhole Association
United States
Over 5 years using the app
September 24, 2025

Excellent app with fantastic support. Very accomodating to make custom changes and tweaks to get it working how we need. Once it is initially set-up the options are endless and the app is very powerful for all sites requiring advanced custom product options.

PrintaPromo
Australia
About 1 month using the app
August 6, 2025

Fantastic customer support!

Without this app we would not be able to offer all of the size and quantity-based pricing for our custom printed products. The ITORIS Support rep was extremely helpful and saved us tons of time and money while providing the user experience that we were looking for.

Sticker Plug
United States
14 days using the app
August 5, 2025

I would recommend this product over other products simply for the great customer service. I am not a technical expert or engineer and having a support team be highly responsive has been the #1 reason why I've enjoyed using DPO and will likely continue to do so. Roman is on the other end when I submit a ticket for help and I've grown to really trust his expertise!

BACKINFIVE
United States
8 days using the app