Reviews (295)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex product options and pricing, especially for customizable items. It features conditional logic, various option types, and multi-currency support, integrating well with Shopify themes. While there's a learning curve, the intuitive interface and detailed documentation, along with responsive support, enhance user experience and satisfaction, making it a cost-effective choice for boosting sales.

April 15, 2025

Great app but most of all, best support ! Only app that could help us with our complex pricing for custom products. Just enough complexity if you need to but also becomes rapidly really intuitive. Support has been there to help understand and walk through on set up, but also to adapt the solution to our needs. If anything is not clear, support is provided until your options are working as intended.
Thoroughly recommend.

Barry Cordage
Canada
Over 2 years using the app
April 23, 2025

A great app for complex configurable products, but as other review state, the customer service is some of the best I have ever come across. We have been using the app for a number of years and Roman is always so helpful and quick with technical assistance... 100% recommend!

Rothschild & Bickers Ltd
United Kingdom
Over 3 years using the app
April 1, 2025

We've been using this app for a number of years now and it's quite honestly the only app I've found that could support our complex pricing structure and product options. Support is also very helpful and Roman is very responsive and quick to resolve any issues we've faced. Highly recommended!

Custom Canvas Store
United States
About 3 years using the app
March 31, 2025

Does exactly what you need it to do, and unlike other apps it works with multiple currencies. Great support provided, including walking you through how to set up your options. If anything is not clear, support is provided until your options are working as intended. Once you have learned how it works, it is intuitive. Thoroughly recommend.

Marry Me Paper Boutique
United Kingdom
4 months using the app
March 21, 2025

Great app with a unique functionality that helps us create customization options that no other app we've found has been able to. Additionally the support provided has been very helpful and prompt as we've worked through set up.

CICIL Home
United States
About 1 month using the app
May 11, 2025

This app is great. I spent $4k having a custom developed configurator made for my computer building business and after 8 months I gave up on the project because they couldn't properly develop logic into the configurator. This app is super easy to learn to use and the login works great. Their support is also wonderful and have been a huge help with minor visual modifications.

Geek Tech Supply
United States
12 days using the app
March 25, 2025

Brilliant variation of software. Very customisable. Reasonably easy to use. But most importantly, support is SUPER SUPER fast and they get things done..

Geelong Smoked Brisket
Australia
8 days using the app
March 19, 2025

This app and the customer support have been amazing. I have had a few things I couldn't figure out. They have walked me through all my issues and get me where I need to be. Thanks

RISE Shade Lab
United States
8 months using the app
January 21, 2025

I am not sure what's better, the app or the customer service! I would leave 100 stars if I could.
After days and days of searching for an app to perform according to my needs (a complex inventory, conditional logic, several options for price adjustment, etc) I found this one and it does it all!
I have had several questions and help requests and the team at DPO has been outstanding. They have gone above and beyond and even offered to check that the app was integrated properly into my theme. Exceptional customer service.
The app has a basic interface but handles complex situations beautifully -- and you will appreciate its simplicity.
Thank you DPO -- I am so grateful I found your app!

Swoon Paper Co.
United States
4 days using the app
November 29, 2024

We have been using this app for a number of years, we recently refreshed our site and ran into some errors with a new theme.

We contacted support and Roman was very quick to resolve the issues for us!

Once you get your head around all the settings, its a fantastic app that offers so many variants!

Highly recommended!

Cablelab
United Kingdom
Over 4 years using the app