Reviews (294)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app essential for offering customized product options with advanced features like conditional logic and dynamic pricing. It supports complex pricing formulas and custom size inputs, enhancing customer experience and boosting conversions. The app integrates well with Shopify, maintaining a professional look and fast performance. Merchants praise its user-friendly interface and exceptional customer support for providing responsive and expert assistance with custom solutions.

March 30, 2026

Don't be put off by how complicated it seems on first impressions. I have been looking for an app like this for years and it's very, very good. As others have mentioned as well, the support is off the charts good!

Flower & Fable
United Kingdom
2 months using the app
December 19, 2025

Impressive range of possibilities, and pretty user-friendly considering how flexible it is. However, what really blew us away was how responsive and helpful the support is! Big thanks to Roman for showing us how to get the exact behavior we wanted!

CabDoor Direct
United States
About 1 year using the app
March 28, 2026

Great app, works very well and the support is fantastic. They are very easy to contact and will help fast with any issues.

The Flag Makers LLC
United States
5 months using the app
December 21, 2025

Incredibly Powerful / Flexible App!

10x The value over other bundling/customization apps. Roman is consistent, helpful and fast to help you learn based on your use-case.

CNCKitchen USA
United States
14 days using the app
February 14, 2026

J'utilise l'application DPO pour configurer des pièces de bois massif sur mesure (plan de travail, étagère). Les possibilités de configuration et de personnalisation sont quasiment illimitées, je suis vraiment conquis par la solution. A noter également un excellent support client très réactif et qui m'accompagne dans mes besoins de paramétrages. Je recommande sans hésiter ! Julien

SAS Domaine des Granges d'Omaha
France
3 months using the app
December 23, 2025

We used this app for over 3 years. Early on, it helped solve real customization needs. However, its core implementation is now outdated. The app creates real Shopify variants (D#) that are hidden in Admin UI but persist via APIs, carts, feeds, and Google Shopping. These variants pollute product data and cannot be reliably cleaned. Support denied responsibility and only suggested workarounds. We are forced to rebuild every affected product to fully remove the legacy data. One star due to unresolvable technical debt and lack of effective support.

Jubilee Furniture
United States
Over 5 years using the app
ITORIS INC replied December 23, 2025

Hello, Simply enable the "Cart API" mode in the app settings for no D# variants. We suggested it several times in your support ticket.

November 28, 2025

This app is absolutely fantastic. I previously used other apps that turned out not to be suitable for my webshop, so I was hesitant to try another similar one. After testing, it became clear that this is the app for pricing formulas! My conversion rate has more than doubled.

123deurmatten.nl
Netherlands
12 days using the app
October 29, 2025

The app is excellent - support is also very good and there is no end of possibilities available with bespoke items and things that would normally be hard in Shopify - 5 stars all day long

Trade Price Stone Ltd
United Kingdom
About 2 years using the app
January 30, 2026

The app offers a lot of flexibility and options, while still being easy to work with once you get the hang of it. What really stands out, though, is the outstanding support. The team is incredibly quick to respond and genuinely takes the time to understand specific needs. Special thanks to Roman for guiding us through the setup and helping us achieve exactly what we were aiming for.

Letmeprint
Germany
11 days using the app
March 5, 2026

quick support

DECORALL
Türkiye
About 2 years using the app