Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage complex product options and configurations, especially for customized products. They value its user-friendly interface, responsive design, and seamless theme integration. The support team is frequently praised for their prompt and helpful service. Despite a steep learning curve, the comprehensive help section and supportive team make it manageable. The app's inventory management and complex pricing structure capabilities are also noted. Merchants highlight the value it brings in terms of increased sales and improved customer satisfaction, despite its competitive pricing.

May 21, 2020

I was looking for an app that would offer our customers the option to try an additional size with their purchase. This app ticked all the boxes from adding extra charges to our options and adding tooltips to explain option details. I loved the various layouts available from radio buttons to colour swatches. The template option and mass assigning to products was invaluable and saved us a lot of time. So great if you have a large inventory. More importantly the price by far is the most competitive for everything you get and can get, as this app opens you up to so much more as and when you're ready to move up to the next plan. This is really useful if you don't like the thought of paying premium prices for options you don't want or need. Hands off to Roman who responded to our queries which were very few, as it was easy to navigate once you got the hang of it. It was also great as there are so many options you can really experiment within your trial period to see if it is a good fit. Thanks to Roman I was able to go live with our new service on time and so far everything is working perfectly. Highly recommended as I tried most of these type of apps.

PEEPING-T
United Kingdom
About 1 year using the app
August 6, 2022

I have used different apps to add virtual options but other apps was lagging lot of features and customization. I am very happy that this app is fulfilling all my needs and able to customize to work with my theme. Customer support is fantastic. I have this in my 4 stores and no issues so far.

Concrete Mart
United States
About 1 year using the app
February 2, 2023

Excellent customer service. Always super quick response and fix to any of my problems. Really Really satisfied !

Les distributions Électro-Shop
Canada
About 1 year using the app
June 7, 2022

We have been using this app for about 2 months and we love it. Their customer support is amazing. It has enabled us to create customization options for our website. After researching many other "Product Options" apps, we found this Dynamic Product Options gave us the best possible variations to offer options to our customers for our customized products. Highly recommend this app.

smartblindshome
Canada
About 1 year using the app
September 12, 2019

So far the best app for customization and choices with awesome support. With the help of the support team I was able to realize all my needs to provide an awesome customer experience.

Laserkatze
Germany
About 1 year using the app
April 12, 2021

This app is really powerful. It has so many features on the standard plan that we are able to do everything we need to. Shopify's variants just cannot compare to Dynamic Product Options. And the support team at ITORIS is always really helpful and responsive. They have a great ticketing system built into the app that's easy to use.

xposhoppe
Canada
About 1 year using the app
Edited April 12, 2020

The app allowed me to do exactly what I intended : a fully customized product using different types of selectors and it is very easy to install. Special thanks to the support team (Roman) who was super responsive and helpful.

My Green Stove
United States
About 1 year using the app
July 26, 2021

The best kept secret on the Shopify App Store. The most powerful and flexible plugin I’ve ever had the pleasure of using in the 13-14 years I’ve been managing e-commence stores (Zen Cart through Magento and most recently Shopify for the last 4 years). There are very few things this app won’t do, and on the rare occasion I’ve encountered such a situation, DPO’s product support have come up with viable alternative approaches that achieve the same results. If you’re reading this then you probably already know there are many product customisation apps out there such as Product Options by Bold (which we use on another store). I’ve tried a lot of them but upon lifting the hood I’ve usually uncovered a variety of frustrating limitations (whether it’s a restrictive layout with no ability to fully customise css/html, or the inability to configure the products exactly as I wanted). By comparison I’ve achieved absolutely everything on my wish list with Dynamic Product Options, without any compromises. We’ve honestly thrown a huge amount at the app and asked a lot of questions of DPO’s support team. Each time they’ve come back with a solution (put this javascript here, add this css there, try this instead of that). Had this been any other app I’ve used, the answer would have been “not possible, sorry, k’bye.” So what’s the catch? Well, this app is certainly more geared towards an intermediate (myself) and advanced user base. If you’re a beginner then I might suggest you start with something more basic. The app itself takes a bit of getting used to but if you persist I promise you’ll be richly rewarded. And to really exploit its most advanced functionality I think a basic level of programming knowledge is helpful (but not essential by any means — DPO support have in many cases provided us with the code we need after explaining what we’re trying to achieve). I’m not a coder but I understand the principals and with the help of a friend (also not a coder!) plus DPO’s support team we’ve managed over the last few months to develop a set of deeply customisable products that blows away anything our competition has to offer. The flexibility of the solution we’ve built is going to leave them scratching their heads as to how we’ve achieved it without breaking the bank. We’ve previously spent thousands upon thousands of dollars on development fees trying to achieve similar levels of functionality with custom code in Magento. And what did we end up with? An inflexible solution that required us to pay even more money to even more developers should we ever want to add new features or functionality. I shudder to think how much money we wasted. I really didn’t want to write this review because… well… I’d prefer to keep DPO a secret. But honestly, ITORIS deserves an award for this app.

Kuvr.co
United Kingdom
About 1 year using the app
Edited July 8, 2021

I have been using the app for a year now. Hands down the best product customization app from the ones I tested so far. Nicely integrates into your theme, set up takes a 2 min, customizations and flows are endless, integration into the cart is seamless and professional. It does not look like a clunky "add-on" like on some other apps out there which still get 4.9 ratings I don't know why. You can offer additional variants to Shopify variants. Price add-on, conditions, swatches, even just a simple text comment etc... all works great with no layout issues! Support is the best and Roman always finds a way to get things to work like a breeze! Way to go!

Phil Zen Design
Canada
About 1 year using the app
Edited November 18, 2019

We require customers to be able to input their x and y measurements for their product purchases. Roman very patiently led us through this requirement and explained the code so that we could use it ourself as well as tweak it in the future, as needed. The support has been above and beyond, and everything is working seamlessly. Thank you for providing such an excellent app as well as the CS backing to go with it. You have another Ultimate customer in us!!

Back 2 Base-ix
Australia
About 1 year using the app