Reviews (372)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization options, ideal for businesses with customizable products. It supports conditional logic, price adjustments, and integrates well with Shopify themes without slowing down the site. The support team is responsive, offering timely custom solutions. Additional features like SKU tracking and color swatches enhance inventory management and product page appeal. Merchants also value the real-time price updates for reducing cart abandonment and boosting sales.

January 27, 2021

There are 2 great things with this APP, the APP per se, and the great customer service this app has behind. DPO is complex but it doesn't take you months or weeks, not even days to realize how it works, very user friendly, I just needed a couple of hours "playing" with the app to realize how it works. Customer service is 10 stars over 5, they have your problem solved in less tha 12hrs, always.

Maderisimo.mx
Mexico
5 months using the app
January 27, 2022

Very powerful app for adding dynamic options to products. We used this to build out custom configurators for our office furniture products.

MCI
Australia
5 months using the app
July 24, 2023

I've only had the app for a few days now, but I needed something to allow me to do pretty advanced conditional options AND a lot of different custom options.
But what I really want to talk about is the support. It's so, so refreshing to have such amazing support from the ITORIS developers. All of my questions were answered quickly and they were able to give me custom code to input in the app to do what I wanted it to do.

There was one scenario where I couldn't find the right location in my theme code to input the snippet they gave me, but he was able to go in there and do it for me after I granted access.

If the app doesn't, on the surface, seem to have everything you're looking for - just reach out to support and see if it's possible. I can't recommend them enough!

I want to give a special shout out to Roman. I'm not sure if they're the only support member as I've only always had contact with them, but they have been absolutely amazing.

Hand in Brand
United States
4 months using the app
Edited October 10, 2019

Simply the best app for product options! We sell custom made products with a lot of options and different pricing structures, this app handles everything perfectly. It has unlimited customisations, excellent support documentation and backed with top-notch support from Roman and the team. Highly recommended over any other options app in the Shopify app store!

Forever Blinds
Australia
4 months using the app
June 14, 2021

No other APP gets even remotely closed to this. Incredibly good and flexible. Support has always been very efficient too.

Labeloom
Hong Kong SAR
4 months using the app
Edited June 11, 2019

I am only a few days in to the trial period of this app, but I can already tell you it will be worth every penny to upgrade! It is the only app that did what I needed, and the support team was able to help with every detail I couldn't figure out, and customization I needed. Highly recommend!

GolfBallGuts
Canada
4 months using the app
February 18, 2020

First off, we LOVE this app.
we have 3,000+ products and we needed highly customizable and conditional options for our web-store to take us to the next level. after trying a dozen other with tons of good reviews that were cheaper, they didn't come close to our needs and were clumbsy.
we were a bit hesitant with the higher price, BUT it has exceeded all expectations.
support is fantastic! they respond to every request within a day and have made several accommodations to make things easier to setup.
it is an intimidating interface with all the options and templates but it works beautifully!
another big plus is it does NOT leave permanent hidden products in your store (many other options apps do)
we have the ultimate plan which and use every bit of it
conditional logic, pricing formulas, mass actions. (most other apps don't have these features)
it seems 5 stars are given out too easily these days
but this one deserves MORE than 5 stars
LOVE it

Green Forest Cabinets
United States
4 months using the app
December 7, 2022

I tried several other Product Options apps before trying Dynamic Product Options; DPO has been able to handle everything that we needed to do, and then some. I needed some product options to change pricing based on the Size selection, and DPO made it easy. For the other option apps, their support said that they did support this, but they didn't. Roman & all the Support staff at DPO were super-responsive, and helped me get the store exactly the way my client wanted, even correcting my mistakes in the Liquid code for Notifications (like the Order Confirmation). These folks know Shopify, they're fast, & they get it right the 1st time. Can't recommend DPO highly enough.

Mitchell's Ice Cream - San Francisco
United States
4 months using the app
February 7, 2022

App works like a dream, developers are so responsive to every query and sort anything you need out extremely quickly! Highly recommended.

Condesa Electronics
Australia
4 months using the app
May 16, 2022

There are not enough stars to rate this app. It's top in its class. My store requires a LOT of customisation and there isn't one thing this app has let me down on. I actually can't think of any way for them to improve. The support team is brilliant, nothing is too much trouble. Great job guys.

Sticky Print Pixels
United Kingdom
4 months using the app