Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage complex product options and configurations, especially for customized products. They value its user-friendly interface, responsive design, and seamless theme integration. The support team is frequently praised for their prompt and helpful service. Despite a steep learning curve, the comprehensive help section and supportive team make it manageable. The app's inventory management and complex pricing structure capabilities are also noted. Merchants highlight the value it brings in terms of increased sales and improved customer satisfaction, despite its competitive pricing.

October 24, 2019

This is an awesome app. Easy to setup and use. I had it figured out and the first product with 6 options set and ready to go in 15 min. Had a glitch with quantities, opened a support ticket and a few minutes later received a message that it was fixed. Highly recommend.

UBCOrders
United States
About 2 years using the app
October 20, 2021

I've used this app for about 2 years and love it. We use this app to dynamically build print-on-demand SKUs based on the customer inputs. We have tens of thousands of possible customization options so this app spares us the HUGE pain of creating all combinations in Shopify. Instead it just creates a temporary variant based on the customer's selection and then cleans up after itself when the order is completed. The developer is also quite responsive whenever we've asked for a fix or a way to make particular updates. He's even worked in some of our feature requests over time.

Smartish
United States
Almost 2 years using the app
Edited May 3, 2019

This is really a MUST HAVE APP for every one who needs advanced product options. Hopefully the APP will have much more positive reviews in the future. At first sight, it seems a bit difficult to handle which has to do with the really incredible possibilities you will have with this app. But there is a very good written instruction manual that helps you to understand soon. We asked some things to the support directly (also during the trial-time) and they solved and helped us in a very soon and friendly way. TOP APP! Thanks! Stefan

STROMBERG LIVE*
Germany
Almost 2 years using the app
March 23, 2020

5 star for both the app and customer support. App feature has made all kinds of discounts flexible and customer support Roman is always very helpful, able to get problems solved straight to the point.

I have experience in managing several stores with 20+ apps tested, so far this is the best app and best CS I've ever met. It's difficult to let me share a 5-star review but he made it.

Should have bought this guy a beer.

香港御世家 YUSAIKA
Hong Kong SAR
Almost 2 years using the app
February 6, 2020

Best customer service I've ever met for all Shopify apps. Roman did not ask me to write any reviews for him, but still I'd give Roman a 5-star for the efficiency and effectiveness of solutions provided. Highly recommended.

香港御世家—馬來西亞站
Malaysia
Almost 2 years using the app
February 25, 2022

This is one of our most-used apps. We have this setup to calculate customized products on our site. The functionality to write logic and if statements into our price calculations seem pretty limitless. Anytime we have run into an issue, whether with styling or function design, the team has been accommodating and responsive. This app makes our company a lot of money, and we're glad to have found it. On our previous platform, nothing like this existed. We had to have custom development to achieve similar results, which was VERY expensive. DPO is affordable, much more robust, and we can go in and make changes instead of paying an outside DEV team. Win-Win-Win!

Grower's Solution
United States
Almost 2 years using the app
September 13, 2020

An amazing App - a real game changer for my business. The support I have received from Roman as we work through the options setup has been first class. Thank you.

Moores Appliances Ltd
United Kingdom
Almost 2 years using the app
Edited January 14, 2020

This app deserves 6 stars. I’ve wanted this functionality on my website for years, but didn’t know where to start and expected it to be much more complicated and expensive than it really was, thanks to Dynamic Product Options. I installed and configured every similar Shopify app, and DPO is far and away the best. Other apps appeared to be more user-friendly on the back-end, but the options were limited, and they stuck out like a sore thumb on the front-end. DPO integrates perfectly on my site, and the back-end is actually much more intuitive than I expected. I rely heavily on the pricing formulas, and customer support has helped me get everything configured and working beautifully. This is going to make ordering custom products from my website fun for customers, and I’m so so happy that we finally figured this out!

UPDATE: I'm still thrilled with this app and learning more available functionality. Our team gives product demos to prospective clients, selecting customization options on the product page. We needed a way to share their selections with them after the demo so they could add it to their cart and checkout. I looked for other apps to achieve this, but couldn't find anything. Then asked Roman if there was any chance DPO could do it, and he set it up for me!

Tokalon Clothing
United States
Almost 2 years using the app
February 10, 2023

We wouldn't have a store without this app! Support is quick and extremely helpful. We make a theme switch and the support made it seamless.

Grafpros
United States
Almost 2 years using the app
July 8, 2021

Amazing app with great support. After evaluating most of the product options apps, I think DPO is the most comprehensive app out there for Shopify merchants. It is highly configurable and that also makes it little complex, thanks to excellent support from Roman we were able to get this configured exactly as per our requirements. Great job guys!

GoCoop
India
Over 1 year using the app