Easify Custom Product Options

Outstanding, professional service from start to finish. From the very first message, the Easify team treated my store as if it were their own — responding quickly, communicating clearly, and working immediately to deliver a solution within hours. Their professionalism, courtesy, and respect never wavered, even across multiple exchanges. They answered every question honestly and patiently, and followed through until everything was working perfectly.

A special thank you to Tracy, Alice, Gigi, Anne, Chloe, and the entire development team — you were responsive, knowledgeable, and genuinely dedicated to making things right. It's rare to find a support team that combines this level of technical skill with such warmth and integrity.

If you're looking for an app backed by a team that truly stands behind their product and their customers, Easify is it. Grateful for the support that helped me get my store launch-ready. Highly recommended.

We had a tricky display issue caused by a missing closing tag in our theme. Suzy from the support team quickly identified the root cause and fixed the problem efficiently. The product options now load and display perfectly on our store. The app works great for my personalized custom hair accessories, and the support response is incredibly fast and professional. Highly recommend Easify Product Options for any Shopify merchant selling customizable items!

Super application, assez facile d'utilisation et résultat agréable ( bonne UX) je l'ai utilisé pour ma collection de bijoux personnalisé avec des charms. Service client à l'écoute et bien rapide

We sell customized embroidered and custom printed apparel and home decor accessories so we need an app that offer different options and pricing. I am still in the website building and learning stage, but whenever I am stuck on something, their customer service had been there for me and helped me solve my problems and get me back working again. So far so good with the app, but their customer service is top notch. Thank you Kendle!

Great app with lots of customization options. I’m using it for custom apparel orders and it gives me a lot of flexibility with product options, file uploads, pricing, and conditional logic. Their customer support has also been very helpful and responsive while I was setting everything up.

I use this app because I have products that are made to order. I only sell a certain amount every week but the variants a customer chooses have no inventory limits. This app allows me to have variants without tying inventory to them, but to the main product only.
(for example - you sell tshirts that come in 3 colors and 3 sizes. You have every size/color combo on hand in infinite quantities, but you only take x orders at a time)

Pros:
- The customer service is great. Very kind & helpful!

- Lots of customization options & customer service can customize even more for you.

- Image swatches are nice to have since shopify doesnt offer them natively.

Cons:
- App sometimes just doesn't work/show up for customers meaning i get sales with no variants chosen. Some of our variants have an upcharge, so I then have to cancel the order & have customers re-order which costs time, money, & confusion.

- When they do updates, it often 'breaks' or undoes many of the customizations. I then have to redo them or contact support to do things i don't have access to. This can be difficult because we are in a different time zone than support.

- Without customer service intervention, the check out looks messy & confusing. The app basically adds an additional product to the cart for the variant options chosen which often confuses our customers. This can be removed by customer service on the back end so customers don't see it, but again this is undone when they do updates. I am still waiting for customer service as we speak to fix what the app update broke.

- With this app, all the variants live in the app vs in shopify. This means that you cannot run reports in shopify that show the variants customers chose. The app does offer a plan that includes the report, but it is $10 more than the basic plan & the report is not great. Very jumbled and no customization. Not worth paying $10 extra a month.

**Overall, this app does a lot. It has a lot of great features that you cant usually find all in 1 app. But there are a ton of hang-ups that make my job harder. I am actively looking for other solutions but this app is our best option for now.

We sell watch straps and needed a clean way to let customers choose between clasp finishes or buy the strap on its own. Easify Product Options handles it — image swatches, per-option pricing, conditional logic — without any theme surgery on our end.

What actually made me write this is the support. Responses are almost immediate, and when I've needed a real code fix rather than a settings change, that's come back about as quickly. I've dealt with plenty of apps where a support ticket means waiting three days to find out whether something is possible. This has not been that.

If you're evaluating options apps, the feature lists all look similar on paper. The difference shows up the first time something doesn't work the way you expected and you need someone to actually look at it. That's where this one has been strong for us.

I’ve been using Easify Custom Product Options for my Shopify store and couldn't be happier. The app is incredibly user-friendly and offers a wide variety of customization features.

What truly sets them apart is their customer support. They went above and beyond to help me get everything set up, responding remarkably fast and consistently delivering effective solutions. I highly recommend Easify to anyone looking for a powerful product options app backed by stellar service!

Easify has been a great app, and their customer support is outstanding. Anne was incredibly patient, responsive, and professional throughout the whole process. We had a custom styling issue with the option buttons on our Prestige theme, and their development team fixed everything exactly as requested. The options now match the theme perfectly on both desktop and mobile. Thank you, Anne and the Easify team, for the excellent support! Highly recommended.

I've been using Easify Custom Product Options and I'm very satisfied with both the app and the support team. The customer support responds very quickly and always provide effective solutions.

The app itself is very user-friendly and offers a wide range of customization options. It's easy to set up, flexible, and has helped me create the product options I needed for my Shopify store.

I highly recommend Easify Custom Product Options to anyone looking for a powerful, easy-to-use product options app backed by an excellent support team!