Easify Custom Product Options

Easify Custom Product Options

Reviews (2,863)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 6, 2026

We sell watch straps and needed a clean way to let customers choose between clasp finishes or buy the strap on its own. Easify Product Options handles it — image swatches, per-option pricing, conditional logic — without any theme surgery on our end.

What actually made me write this is the support. Responses are almost immediate, and when I've needed a real code fix rather than a settings change, that's come back about as quickly. I've dealt with plenty of apps where a support ticket means waiting three days to find out whether something is possible. This has not been that.

If you're evaluating options apps, the feature lists all look similar on paper. The difference shows up the first time something doesn't work the way you expected and you need someone to actually look at it. That's where this one has been strong for us.

Anchor Strap Co.
United States
1 day using the app
July 28, 2026

I’ve been using Easify Custom Product Options for my Shopify store and couldn't be happier. The app is incredibly user-friendly and offers a wide variety of customization features.

What truly sets them apart is their customer support. They went above and beyond to help me get everything set up, responding remarkably fast and consistently delivering effective solutions. I highly recommend Easify to anyone looking for a powerful product options app backed by stellar service!

Central BBQ
United States
1 day using the app
July 28, 2026

Easify has been a great app, and their customer support is outstanding. Anne was incredibly patient, responsive, and professional throughout the whole process. We had a custom styling issue with the option buttons on our Prestige theme, and their development team fixed everything exactly as requested. The options now match the theme perfectly on both desktop and mobile. Thank you, Anne and the Easify team, for the excellent support! Highly recommended.

1982
United Arab Emirates
5 days using the app
July 27, 2026

I've been using Easify Custom Product Options and I'm very satisfied with both the app and the support team. The customer support responds very quickly and always provide effective solutions.

The app itself is very user-friendly and offers a wide range of customization options. It's easy to set up, flexible, and has helped me create the product options I needed for my Shopify store.

I highly recommend Easify Custom Product Options to anyone looking for a powerful, easy-to-use product options app backed by an excellent support team!

Ashangertje
Netherlands
3 months using the app
July 24, 2026

I've been using the app in its most basic form for a little while now. I recently had to do some more complicated options and I upgraded to do so. I got in touch with the team about a feature I didn't want happening and they replied very quickly with some css code I could implement. It was easy and I was rolling with the changes within an hour of contacting them. I really appreciate the swift response and help navigating the plug-in!

MDPE
United States
10 months using the app
July 18, 2026

Amazing app and even better customer support! They replied to my questions right away and quickly fixed my CSS so the personalization options blend seamlessly with my Shopify theme. Everything looks exactly how I wanted it. Fast, friendly, and incredibly helpful. Highly recommend Easify!

NIKMINI
United States
About 7 hours using the app
July 13, 2026

Excellent app and outstanding support!

We had an issue right after installing Easify Custom Product Options, and the support team resolved it immediately. Their response was incredibly fast, professional, and helpful. The app itself is very easy to use, intuitive, and works exactly as we needed. It has made customizing our products much simpler.

DNA MERCHANDISE
United States
About 1 hour using the app
July 12, 2026

SO BAD I ENDED UP MAKING MY OWN APP

The app doesn't show up, so I lost money on my orders as the options needed to be add-ons. i had to honour my customers. They never compensated but fixed the problem which is whatever HOWEVER

I ended my yearly plan, i paid for a full year but only used for 2 month. and i wasn't able to retrieve any of my data. I had written a help guide for my customers, which I now can't open to get the data, even tho it's my data. They give you no warning for access or that the access would end as soon as you cancel. I tried to get them to give me 1 day access or give me the data, and they have refused and want me to pay for the plan just so i can get the data, even tho i already paid for the rest of the year.

I ended up building my own variant app because I don't like how their app looks and trhey refused to give me the div to custom make it myself. every lil change they have to do for how it looks. t

Serenity Art & Homes
Australia
3 months using the app
Easify replied July 12, 2026

Dear Serenity Art & Homes,

First of all, please accept our sincerest apologies. On behalf of my whole team, I'm truly sorry to hear about your experience, and I appreciate you taking the time to share your honest feedback.

Regarding the missing options, after reviewing your support history, we found that this only occurred with an order placed through the Shop App. As previously explained, Easify Product Options currently supports the Shopify Online Store sales channel, so options aren't available for orders placed through Shop App.

About your data, we understand your concern. While losing access after uninstalling an app is the standard behavior, your data was retrieved by our team upon request. If you still need it, simply reply to our support email and we'll be happy to prepare it for you.

Regarding the UI customization, we're sorry we couldn't meet your expectations. It wasn't that we were unwilling to help, we simply don't have a complete list of all HTML classes available to provide. Whenever possible, our team is always happy to assist merchants with custom styling requests directly.

We'd also like to clarify that we're always happy to review and process refund requests when merchants reach out to us. We completely understand that every app won't be the right fit for every business. If you still have any concerns about your subscription, refund, or data, please reply to my email and we'll do my best to help.

Thank you again for your feedback. We truly appreciate it and hope to have the opportunity to make things right.

July 9, 2026

We were on a tight deadline to get our website up and running and ran into an issue with some settings. Kendle and the Dev team figured it out quickly and fixed the bug without me having to do anything! Communication was 10/10. Support was 10/10. We're so glad we chose this app.

The Soap Gal
United States
15 days using the app
July 8, 2026

Great app! It works exactly as I expected and is very easy to set up. The customization options are excellent and fit my store's requirements perfectly.

What impressed me the most is their support team. They respond very quickly, understand the issue, and resolve any queries in no time. Their customer service is professional and reliable.

Highly recommended for anyone looking for a powerful product options app with outstanding support.

Gotifab
United States
10 months using the app