Reviews (271)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust functionalities, user-friendly interface, and excellent customer support. It's praised for enhancing online store management efficiency with a wide range of optional choices and add-on products. The app is competitively priced, easy to set up, and allows products to be added to the cart without filling in required fields. Merchants appreciate its unique ability to create a URL Option Dropdown menu for materials and its seamless customization options. It's ideal for stores with varying needs throughout the year and is the only app that helps merchants easily add and customize dropdowns. The app is also noted for its perfect blend of form, functionality, and design.

June 2, 2024

I have been using Easify for a while and have been very happy. I had an issue with a couple of products that I raised with support.

Violette very quickly and kindly looked at the issue and didn't just fix the issue but instead looked at how I was using the product and suggested a better way which not only fixed my issue but also made my life easier.

One hundred out of ten for Violette :).

IllustrArte
Spain
7 months using the app
Easify replied June 4, 2024

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve been happy with Easify Product Options and that our support team, especially Violette, was able to assist you effectively. We always strive to go above and beyond in providing not just solutions but also helpful insights to enhance your experience with our products. Your kind words motivate us to keep providing the best service possible. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Best regards,
Easify Team.

July 1, 2024

This app made it possible for me to offer modular jewellery pieces and keep it simple and understandable for the customer.

The quick and targeted customer service have given me extra confidence in using it. There was a bug where the options changed with a delay while clicking. First I was helped by Lich in the chat. They had quickly determined that it was an error in the code and then escalated the issue to the development team. Within 2 days I received an email from Violette that the issue has been addressed and resolved!

It's nice to know that your questions are taken seriously by customer service :)
On top of that, they are very friendly.

dd103
Netherlands
3 months using the app
Easify replied July 3, 2024

Thank you so much for your detailed and positive review! We're especially pleased that our Easify Product Options app and customer service met your expectations. Lich and Violette will be thrilled to know their efforts made a difference. Ensuring your questions and concerns are taken seriously is a priority for us, and we strive to provide quick and effective solutions. If you need any further assistance or have more feedback, please don’t hesitate to reach out. We’re here to help!
Best regards,
Easify Team.

June 14, 2024

I love the ease with Easify. I have no technical background but found their instructions at every step very helpful in setting up some complicated combinations in my shop. The pricing is also very affordable for a small shop like mine.
However the important thing here which I must mention is their customer service. I found that some of my options were not showing up in the order page and when I contacted them about it within 3 days their devp team sorted out the problem. Very grateful to Violette from Easify for being patient with me, understanding the issue and providing such timely service. Thank you for the support. Looking forward to more innovative features from Easify

Felt Barn by Sruthi Sankar
India
About 1 month using the app
Easify replied June 16, 2024

Thank you so much for taking the time to share your experience with Easify! It's great to hear that our instructions were helpful and that you found our pricing suitable for your shop. We truly appreciate your kind words and your feedback motivates us to continue improving and adding innovative features. If you have any more questions or need further assistance, feel free to reach out. We're here to help! Thank you for choosing Easify, and we look forward to supporting your shop's success.
Best regards,
Easify Team.

May 10, 2024

Easy to use. Have been using it for awhile, but realised that I had a problem with my product options and didn’t know what was wrong. I contacted support and Violette answered really quickly. She had a look and gave me directions on what I needed to do to fix the problem. I even got a copy of our conversation, so that I could follow the instructions. Love the app and the service. Problem all fixed in no time.

Joanna Thomas Art
Australia
9 months using the app
Easify replied May 12, 2024

Thank you so much for taking the time to share your experience with our Easify Product Options app! Providing excellent service is at the core of what we do, and it's wonderful to know that we could resolve your issue effectively. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help! Thank you again for choosing our app and for your kind words.
Best regards,
Easify Team.

June 19, 2024

This is a great app, there’s lots of features & I can’t wait to start using them. The staff is very helpful. They always respond quickly and when I wasn’t able decide how to use a feature because of a specific problem I had, Violette came up with several solutions & even went to the extent of creating a separate listing and adding in the feature to make it easier for me. Great app & great staff, I highly recommend!

lifesatrangi
Canada
About 1 month using the app
Easify replied June 21, 2024

Thank you so much for your fantastic review! We’re delighted to hear that you’re enjoying the features of our Easify Product Options app and that our team has been able to assist you effectively. Your recommendation means a lot to us. If you have any more questions or need further assistance as you continue to explore the app, please don't hesitate to reach out. We're here to ensure you have the best possible experience. Thanks again for your support and kind words!
Best regards,
Easify Team.

June 10, 2024

I highly recommend the team at Easify! They have been so helpful with the whole process of using their app. Additionally, they go above and beyond to ensure the app works well for you including any customisations you may need. I highly recommend them! Violette, Neo and Lin have been great in servicing our needs and we look forward to continuing working together.

Zen Shades
United Kingdom
4 months using the app
Easify replied June 11, 2024

Thank you so much for your wonderful review! Its amazing to hear that to hear that you've had such a positive experience with our Easify Product Options app and our team. We strive to go above and beyond for our customers, and your feedback is incredibly rewarding. We look forward to continuing our work together and supporting you with any customizations or additional needs you may have in the future. Thank you again for your recommendation!
Best regards,
Easify Team.

June 22, 2024

The Easify app didn't work perfectly with my website template, but the Easify team was great at working on several areas to make it work. I was throuroughly impressed with their level of customer service excellence in not only showing me how to do some adjustments on my own, the team actually made some changes on their end specifically for my website. I couldn't be happier with the experience working with Violette (my main contact) and the others on the team (Charlie, Lich, Hoa and Mark). Thank you all for making your app work perfectly for my needs.

TIFFY'S DESSERTS / BUBBY'S BON BONS
United States
24 days using the app
Easify replied June 23, 2024

Thank you so much for your thoughtful review and kind words! We're thrilled to hear that you had a positive experience with our Easify Product Options app and that our team was able to assist you in making it work perfectly with your website template. Your feedback means a lot to us, and we're committed to continually improving our services to meet the diverse needs of our users. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Easify!
Best regards,
Easify Team.

April 29, 2024

I was searching high and low for a variant app that would meet my specific needs and this is it! It has allowed me to create new options for my products to allow more customization and has boosted my website's user experience. Violette and her development team behind the app were exceptional - responsive, helpful, and always went above and beyond to ensure that I had a seamless experience and that everything worked together as it should. I highly recommend Easify to anyone looking to elevate their website and work with a fantastic team of experts.

lyndecreekacrylic
Canada
2 months using the app
Easify replied May 1, 2024

Thank you so much for taking the time to share your experience with Easify Product Options! It's great to hear that our app has met your specific needs and provided the level of customization you were looking for. Your kind words about Violette and our development team truly mean the world to us. We're delighted that their responsiveness, helpfulness, and dedication to ensuring a seamless experience stood out to you. Thank you for recommending Easify to others seeking to enhance their website. We're committed to continuing to provide top-notch service and support to all our users. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

June 13, 2024

I was really excited to find this app and not have to go to the expense of getting a web designer involved. I wanted a lot of customising done to it and the development team were always professional, quick and efficient to make this happen. Thank you for everything you have done, I can't recommend you highly enough!!

Hopkins & Eye Ltd
New Zealand
3 months using the app
Easify replied June 14, 2024

Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our Easify Product Options app and our development team. Our goal is to provide a seamless and efficient solution for all our users, and your feedback reassures us that we're on the right track. It was our pleasure to assist you with the customizations, and we're delighted that we could meet your expectations. Your recommendation means a lot to us, and we are grateful for your support. If you ever need further assistance or have more customization requests in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

April 19, 2024

A game changer app that I couldn't recommend enough.

We needed an app that could provide multiple bundle options, mix and match, and inventory control all at the same time. Tried heaps of other apps until we found Easify. I must say their app features are so powerful and work perfectly for our needs.

The support from the dev team is impressive and second to none. They provided a solution to every question that I had and even customized the design for us on the product page, cart drawer and cart page to ensure a seamless shopping experience.

Thank you Hoa, Laura, Lin, Net, and Violette for your outstanding customer service!!

Adora Silk
Australia
3 months using the app
Easify replied April 22, 2024

Thank you so much for sharing your experience with Easify Product Options app! It's truly rewarding to hear that our app has been a game changer for you and your business. It's great to know that we could provide solutions to all your questions and customize the design to ensure a seamless shopping experience for your customers. Thank you once again for choosing Easify, and please don't hesitate to reach out if you need anything else. We're here to help make your journey with Easify as smooth as possible!
Best regards,
Easify Team.