Reviews (807)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and simple setup for advertising campaigns, ideal for beginners. The responsive customer support is highly praised for both resolving issues and providing guidance on ad strategies. Automation features save time in ad creation, and merchants report increased revenue and effective audience targeting. The live chat and email support are noted for their quick and effective assistance.
Refine
-
By rating
They Are Charging me Even I haven’t use the app I just Installed and then Uninstalled the app same day
Hi Femilush,
Thank you for taking the time to review Easy Ads for Facebook Ads.
Kindly note that Shopify handles billing for all third-party developers like us, we do not have any access to your billing information or the ability to charge you. App developers can only approve a refund from their partner portal or issue app credits.
That said, you can easily reach out to support using the same interface you left this review, request a refund, and it'll be granted without issues.
Kindest Regards,
Maria
Viel zu kompliziert lässt sich nicht vernünftig einrichten oder connecten
Warum geht sowas nicht einfacher
Hi Marcel,
Thank you for taking the time to review Easy Ads for Facebook Ads.
Can you please share with us what you found difficult to set up?
We noticed you didn't reach out to support before leaving your review. Our support team is here to assist you, you can reply to the email sent to your email address and get the help you need.
We also restarted your 7-day free trial so you can get enough time to test the app.
Looking forward to hearing back from you.
Best,
Maria
Hi Sophisticated Sparkle,
Thank you for taking the time to review Easy Ads.
Can you please share with us a little bit about your experience?
We were unable to reach out to you via email.
Looking forward to hearing from you.
Best,
Maria Chanaoui
Communication Manager @ Easy Ads
Hi Palash,
Thank you for taking the time to review Easy Ads.
Can you please elaborate on your 1-star review? Is there anything we can assist you with?
Thank you!
Maria