Reviews (641)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, user-friendly interface, and seamless Facebook integration. They value its AI-powered advertising funnel for effective ad campaign management and optimization. Merchants report increased traffic, sales, and lower cost per click. The customer support is praised for promptness and expertise. Features like live chat, automatic campaign optimizations, preset audience targeting, and detailed analytics are well-received. Some merchants even saw their first sale within days of use. The refund procedure is also efficient.

December 20, 2023

Fast and easy that's why its called easy Adds

The Redefined Store
United States
6 days using the app
Easy Ads replied December 22, 2023

Hi The Redefined Store,

Thank you for taking the time to review Easy Ads.

We're happy to learn that our customer service team helped you with your inquiry.

Is there anything we can do to turn your experience into a 5-star one?

Please let me know, I'd love to learn more from you.

Best,
Maria Chanaoui
Marketing & Communications Manager

August 21, 2023

Why did you charge me for a monthly subscription. I have already uninstalled the app. You mentioned that I will not be charged once the app is uninstalled. Kindly review this issue. Thank you!

Just4U
United States
9 days using the app
Easy Ads replied August 23, 2023

Hi Just4U,

Kindly note that you are charged by Shopify for your third-party apps, which is why the app's fee is added to your Shopify invoice and not a separate invoice. The app developer has no access to your billing information or the ability to charge you. However, we can approve a charge reversal or a refund for Shopify to process.

Please reply to this email with a screenshot of your bill so we can proceed with a charge reversal or refund depending on your case.

Best,

Maria

October 17, 2023

AI is good working in ads but customer support can be more better.

Wood Genius
India
19 days using the app
October 16, 2023

Buena,

TechVida
Ecuador
6 days using the app
May 26, 2023

It is a good app. However, to grow your business with this app, you will need to research who you want to target. Also, more instructional videos on how to use the app should be created.

Sweatxpress
United States
29 days using the app
Easy Ads replied May 27, 2023

Hi Sweatxpress,

Thank you for taking the time to review Easy Ads and provide feedback.

Research in the form of a product market fit analysis is required to determine which products to have in your store and which markets to target. This should be done before even creating your Shopify store. We do not recommend investing in ads before doing this.

Regarding videos, please note that our help center is complete with tutorials and guides in 5 languages. You can access it here: https://help.easyadsapp.com/en/

Please don't hesitate to reach out to us if you have questions or if you need help.

Best,
Maria

Edited May 2, 2023

EASY ADS APP TEAM REAL HELP FULL FOR ME I HAVE FACE SOME ISSHU WITH THIS APP BUT EASY ADS APP TEAM GUIDE ME STEP BY STEP AND HELP ME SOLVE MY ISSHU , I WILL UPDATE MY REVIEW AGAIN AFTER GETTING RESULTS

LazyShib pets care
United States
2 days using the app
Easy Ads replied May 2, 2023

Hi LazyShib,

Thank you for reviewing the Easy Ads for Facebook Ads app.

We were delighted to provide you with the feedback we believe will help your store grow. We can't wait to work with you further on improving not only your ads but your store as well.

Cheers,
Maria

November 1, 2022

It's very user-friendly explains everything step by step, but a little steep in pricing but over all verygood

All The Absolute Essentials
Pakistan
1 day using the app
April 24, 2024

Pramukh
India
About 1 month using the app
March 29, 2024

ZenWearables
United States
About 1 month using the app
January 21, 2024

Elgonshoppingstore
Nigeria
About 2 months using the app