Reviews (777)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, which simplifies setting up and managing Facebook ad campaigns. The customer support, especially from team members like Millenni and Ouissal, is frequently highlighted for being prompt, professional, and friendly. The app's AI and automation features are appreciated for enhancing ad campaign efficiency and boosting sales. Additionally, the support team is noted for providing valuable educational assistance to optimize advertising efforts.

December 18, 2023

Totally un-satisfied with the service and results.

AM AY Mega Store
Australia
24 days using the app
Easy Ads replied December 19, 2023

Hi AM AY Mega Store,

Thank you for taking the time to review Easy Ads, we're sorry you did not enjoy it.

Can you please share with us some details on what you're not satisfied with? Thank you!

Looking forward to hearing back from you.

Best,
The Easy Ads Support Team

March 28, 2024

How can I deactivate my subscription

Pure glide
United Kingdom
4 days using the app
March 18, 2024

Don't install this app guys. it's a scam.

UniQatch
United Arab Emirates
2 days using the app
Easy Ads replied March 22, 2024

Hi UniQatch,

Thanks for reviewing Easy Ads.

Kindly note that Easy Ads is a Meta Certified Ad Technology Partner.

Can you please clarify to us what led you to this conclusion?

Looking forward to hearing back from you.

Best,

Maria Chanaoui
Marketing & Communication Manager
Easy Ads For Facebook Ads

December 5, 2023

pls review this app is not work for me

Macco&Chimez collection
Nigeria
1 day using the app
December 21, 2023

i set up the app and uninstal in exactly same day. and they dont want to credit apps me. that support is a dumbass people. No Recommend.

Pelican Store
Portugal
About 1 hour using the app
April 4, 2024

Not working

Jerseys Emporia
India
1 day using the app
Easy Ads replied April 15, 2024

Hi Jerseys Emporia,

Thank you for reviewing Easy Ads for Facebook Ads.

I'm sorry the app didn't work for you. Can you please share with us what didn't work exactly? Perhaps we can assist you in making the best out of the app.

Looking forward to hearing back from you.

Easy Ads for Facebook Ads

November 27, 2023

Not working well and no customer support

Cotton Decode
India
About 18 hours using the app
Easy Ads replied November 29, 2023

Hi Cotton Decode,

Thank you for reviewing Easy Ads.

Can you please clarify what you mean by "Not working"? What is not working exactly?

Also, please note that all messages sent by you were replied to in a helpful and fast manner, so we don't know what you're referring to with "No customer support" as you have spoken with and received support from our customer support more than once.

We are looking forward to hearing back from you.

Best,
Maria Chan

March 13, 2024

no sales

Rivansh
India
4 days using the app
November 23, 2023

They Are Charging me Even I haven’t use the app I just Installed and then Uninstalled the app same day

Femilush
Pakistan
16 minutes using the app
Easy Ads replied November 24, 2023

Hi Femilush,

Thank you for taking the time to review Easy Ads for Facebook Ads.

Kindly note that Shopify handles billing for all third-party developers like us, we do not have any access to your billing information or the ability to charge you. App developers can only approve a refund from their partner portal or issue app credits.

That said, you can easily reach out to support using the same interface you left this review, request a refund, and it'll be granted without issues.

Kindest Regards,
Maria

February 7, 2024

this app mess with my website speed score and the performance

Udeserveit
United States
About 9 hours using the app
Easy Ads replied February 12, 2024

Hi Udeserveit,

Thanks for reviewing the Easy Ads app.

Kindly note that Easy Ads does not in any way or shape or form impact your website speed or performance, as the app does not add any code to your website.

In fact, Easy Ads is the type of app that does not have any access whatsoever to make changes to your storefront.

Kindly reach out to a Shopify representative to learn more about the cause of your low website performance.

Best,
Maria Chanaoui
Marketing & Communication Manager @ Easy Ads