Reviews (777)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface, which simplifies setting up and managing Facebook ad campaigns. The customer support, especially from team members like Millenni and Ouissal, is frequently highlighted for being prompt, professional, and friendly. The app's AI and automation features are appreciated for enhancing ad campaign efficiency and boosting sales. Additionally, the support team is noted for providing valuable educational assistance to optimize advertising efforts.
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Worst app ever.No help at all
Péssimo, já gastei mais de R$ com anúncios e não consegui fazer se quer uma única conversão de vendas, eles prometem que em uma semana ajuda a converter vendas, mas os anúncios não convertem.
Me cobró habiéndolo desinstalado.
Bunch of Hackers
Hi Andrew's Closet,
Thank you for taking the time to review Easy Ads for Facebook Ads.
Can you please clarify your review? We can't find any communication from you prior to you leaving your review.
Thank you!
Best,
The Easy Ads Team
Uninstalled during trial but charges are not removed currently
Hi Ayutri Ayurveda,
Kindly note that Shopify handles billing for all Shopify apps, including Easy Ads for Facebook Ads. We do not have any access whatsoever to your payment information or the ability to charge you.
We can, however, issue a charge reversal or a refund depending on your case and your eligibility with our refunds and charge reversals policy.
Also, please note that we tried to contact you multiple times via your email address without any luck. Kindly reply to our last email requesting a screenshot of your bill so we can proceed with a charge reversal.
Best,
The Easy Ads Team
/njlfl/kjkdzs'/cx
Reinste Geld verschwendung
Hallo JDMStore,
vielen Dank, dass Sie sich die Zeit genommen haben, Easy Ads zu bewerten.
Es tut uns leid, dass Ihre Erfahrung nicht zu den von Ihnen gewünschten Verkäufen geführt hat.
Es gibt mehrere Aspekte, die dazu beitragen, Verkäufe mit der App zu erzielen, einschließlich Ihres Shops, der Produktauswahl und der Preisgestaltung.
Das Team von Easy Ads hilft Ihnen gerne dabei, die perfekte Kombination zur Umsatzgenerierung zu finden.
Wenn Sie daran interessiert sind, antworten Sie bitte auf die E-Mail, die wir Ihnen gerade geschickt haben.
Mit freundlichen Grüßen,
Maria Chanaoui
Leiterin Marketing und Kommunikation
While the Easyads app has its merits when functioning properly, engaging with support has proven to be a challenging ordeal. Even after providing the necessary information, such as the account number, the team persistently seeks further personal data, requesting additional screenshots. The staff comes across as dismissive, adhering strictly to their scripts and demonstrating an unwillingness to provide assistance that requires creative problem-solving.
Hi Dealorama,
Thank you for trying Easy Ads for Facebook Ads, we're sorry you didn't like it.
Kindly note that asking for extra details, screenshots, domain, etc is necessary to better assist you.
This is a standard procedure you'll have with any support team, as that's how a support agent is able to identify a problem that may not show on our end.
The issue you reported was eventually fixed, thanks to the information you so kindly shared.
We're not sure what you're referring to exactly by "The staff comes across as dismissive, adhering strictly to their scripts and demonstrating an unwillingness to provide assistance that requires creative problem-solving." as the support agent was actively working with you to fix the issue you're facing, but we're more than happy to learn from any specific examples you have to offer.
Kindest Regards,
The Easy Ads Support Team
Used for 4 months, never got to 1% click-thru-rate, never made a single sale. Money, effort & time was wasted.
Hi Doingly,
Thank you for taking the time to review Easy Ads for Facebook Ads. We're sorry you didn't like it.
Kindly note that getting sales depends on:
- If your store has clear branding, is designed for conversions, and has good copy.
- If your product has a proven market fit with the audiences you'll target via ads.
Users who have these prerequisites generate sales within the first 7 days of having the app installed. Simply launching an ad does not mean you will automatically get sales.
When you first started using our app and requested feedback, as a Meta Certified Media Buying Professional, we provided you with a full list of recommendations to help you improve your CTR and conversion rate on your website.
The second time you used our app, we asked for feedback before getting started with your funnel which you have not.
In your email, you'll find an email from us with a full analysis of your website showing the areas that require fixes and improvement. As a Meta Certified Media Buying Professional, we, unfortunately, can not recommend you run ads or paid promotions of any type until you fix the pending issues that are making your website's load speed severely below average and your on-site user experience poor.
Kindest Regards,
Maria
We have been writing mails and not getting any response from Easy ads team. 8,149.05 INR is spent so far other than what is charged by Easy ads and we got zero conversion so far. Our CPC in easy ads is 8times compared to when we run ads directly on facebook.
Hi GOGIRGIT,
Thank you for trying Easy Ads for Facebook Ads and for sharing your feedback.
Please note that we were made aware of a bug that prevented you from sending messages using the in-app chat option, which has been resolved shortly and you can now send messages. We've implemented a fix that ensures the same issue won't happen again. We apologize for the inconvenience this issue has caused you.
Kindly note that we have indeed replied to your messages, you were offline, so a copy of our reply has been delivered to the email address associated with your account.
Our response also answered your issue and provided the steps needed to correct the problem as well as screenshots of our replies that you have read.
Please don't hesitate to reach out to us via the in-app chat or via our email address support@easyadsapp.com.
Kind Regards,
Maria