Reviews (839)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies creating and managing Facebook ad campaigns. They commend the responsive and helpful customer support and value the AI-driven optimization that boosts ad performance, traffic, and sales. Features like automation and educational support save time and make the app accessible to those new to advertising, enhancing their overall business revenue.

October 18, 2023

I've been managing Facebook Ads for my business for a while now, and the one thing I can say with certainty is that it can be quite a handful. That's why I was excited to try out "Easy Ads" - a tool that promised to simplify the entire process. After using it extensively for a few weeks, I can confidently say that it has indeed lived up to its promise and transformed my Facebook Ads experience. In conclusion, Easy Ads for Facebook Ads has been a game-changer for my business. It has simplified the often complex world of Facebook advertising, making it accessible and efficient for users of all levels. Whether you're a small business owner or a marketing professional, Easy Ads is a tool you need in your arsenal. I wholeheartedly recommend it for its user-friendliness, time-saving features, robust analytics, and cost-efficiency. Try it out, and you won't be disappointed!

The Curious Collector
Pakistan
14 days using the app
November 20, 2023

Bunch of Hackers

Andrew's Closet
United States
7 days using the app
Easy Ads replied November 22, 2023

Hi Andrew's Closet,

Thank you for taking the time to review Easy Ads for Facebook Ads.

Can you please clarify your review? We can't find any communication from you prior to you leaving your review.

Thank you!

Best,
The Easy Ads Team

November 8, 2023

This app does not work, I could not run my Ad campaign eben in a week, and nobody helped me

UA Gifts
Ukraine
6 days using the app
Easy Ads replied November 10, 2023

Hi UA Gifts,

Thank you for giving Easy Ads a try. We're sorry you did not enjoy using it.

After investigating this review, it looks like a support agent did indeed reply to all of your support inquiries, but because you opened multiple support tickets, you were unable to view the reply.

Kindly do not open more than one support ticket at a time and view your inbox for replies before deciding to contact support again.

Best,
Maria

September 29, 2023

this app not work me

Style-sync
India
11 days using the app
Easy Ads replied October 2, 2023

Hi Style-sync,

Thank you for giving Easy Ads a try.

Can you please let us know if you previously contacted support? We couldn't find any messages from you communicating your dissatisfaction with the app.

If you reach out to support, you'll learn that we offer website feedback to determine if the app is suitable for you.

We look forward to hearing back from you.

Best,
Maria

September 5, 2023

I didn't really have success with this app. It's a nice idea and maybe I didn't setup everything 100% correct. My funnels kept deactivating randomly and I would have to go in and switch them back on. Also some of the funnels didn't even get any impressions. Cost per click is MUCH higher than when I run campaigns myself. When reaching out to support it was always awhile before I get a response. With a charge as high as it is monthly you would think they would offer live support everyday but nope. If its a weekend or holiday you're out of luck.

RudeWick Candles
United States
6 days using the app
Easy Ads replied September 6, 2023

Hi RudeWick Candles,

Thank you for giving Easy Ads a try, we're sorry you did not like it.

Kindly note that the plan you signed up for has one funnel (campaign) with multiple funnel stages (ad sets), the funnel uses ABO, which means the budget is optimized by Meta; it decides which ad set it spends the budget on. It is normal for some ad sets to not spend initially as that is the purpose of ABO; better usage of your budget.

The CPC (Cost per click) is higher because the campaign optimizes for conversions, not traffic. Also, please note that the audience you choose to target plays a part in your CPC, so if you target a highly competitive market such as the US (Which is the target location you set), you will, of course, get a higher CPC since you are bidding against tens of thousands of other advertisers with higher budgets, targeting the same audience.

Our support team operates on a 9-5 Mon-Friday schedule, we do not offer 24/7 support at the moment. This is also mentioned in our pricing plans.

Please note that it is not a courtesy to include live chat support in all pricing plans, it is reserved for the highest plans starting at $99. However,f for Easy Ads, live chat support is available for all plans starting from $27.96.

Please don't hesitate to reach out to us if you have any other questions or if you need help.

Best,
Maria
Easy Ads Expert Support

August 21, 2023

Why did you charge me for a monthly subscription. I have already uninstalled the app. You mentioned that I will not be charged once the app is uninstalled. Kindly review this issue. Thank you!

Just4U
United States
9 days using the app
Easy Ads replied August 23, 2023

Hi Just4U,

Kindly note that you are charged by Shopify for your third-party apps, which is why the app's fee is added to your Shopify invoice and not a separate invoice. The app developer has no access to your billing information or the ability to charge you. However, we can approve a charge reversal or a refund for Shopify to process.

Please reply to this email with a screenshot of your bill so we can proceed with a charge reversal or refund depending on your case.

Best,

Maria

July 6, 2023

QUERO CANCELAR URGENTE POR FAVOR NÃO ME COBREM PRETENDO CANCELAR URGENTE SEUSSEVIÇOS, NÃO ME COBREM POR FAVOR

Tudo Coisas
Brazil
5 days using the app
Easy Ads replied July 6, 2023

Oi Tudo,

Observe que você deixou uma avaliação de 1 estrela e não enviou uma mensagem.

Observe que sua assinatura foi de fato cancelada. Responda ao e-mail que lhe enviamos e informe-nos se a cobrança do aplicativo foi adicionada à sua fatura.

Melhor,
Maria

June 6, 2023

Worst experience i have had with this just wasted my money on ad spend, manually i was getting engagement and ad to carts, but using this i also lost the ad to carts. I was really impressed of what they were committing.

YFY PRODUCTS
United Kingdom
5 days using the app
Easy Ads replied July 27, 2023

Hi YFY PRODUCTS,

Thank you for taking the time to try Easy Ads for Facebook Ads. We're sorry you didn't like it.

Kindly note that getting sales depends on:

- If your store has clear branding, is designed for conversions, and has good copy.

- If your product has a proven market fit with the audiences you'll target via ads.

Users who have these prerequisites generate sales within the first 7 days of having the app installed. Simply launching an ad does not mean you will automatically get sales.

Easy Ads for Facebook Ads runs ads that redirect to your website product page. Which is why having a proven product and product page is required.

As a Meta Badged Professional Media Buyer, we tried to explain to you that in order to get results from the app, verifying that your website is fit for ads and your products have a proven market fit is required to use our app.

We also requested on several occasions that you share with us a screenshot of your Shopify bill to proceed with a charge reversal and even offered to provide you with a refund on the budget you spent on ads ($30 USD). We didn't hear back from you again.

Please note that our offer still stands, and as a Meta Badged Professional Media Buyer, we, unfortunately, cannot recommend you run ads for your website until you work on improving your website's UI and load speed.

Kindest Regards,
Maria

April 23, 2023

No me gustó para nada muy difícil de configurar y para cancelar el plan pero todavía no encuentro de donde cancelarlo hay mucho mejores que esta

ArtyFull
Spain
4 days using the app
Easy Ads replied April 23, 2023

Hola Rosen,

Gracias por tomarte el tiempo de probar Easy Ads for Facebook Ads. Lamentamos que no haya estado a la altura de tus expectativas.

Nos hemos dado cuenta de que uno de los puntos que has mencionado es que la aplicación es difícil de configurar y nos preguntábamos si te habías puesto en contacto con el servicio de asistencia, ya que no hemos podido encontrar ningún mensaje enviado con tu dirección de correo electrónico.

En cuanto a la imposibilidad de cancelar, ten en cuenta que Easy Ads for Facebook Ads es una aplicación de Shopify. Para cancelar cualquier aplicación de Shopify, lo único que tienes que hacer es desinstalarla de tu tienda.

Si quieres darle una segunda oportunidad a la aplicación, nos encantaría ayudarte con la configuración del Administrador de empresas, ya que te resultará beneficioso tener tu Administrador de empresas configurado correctamente, incluso si decides eliminar la aplicación más adelante, podrás publicar anuncios sin problemas.

A partir de hoy, usted tiene 7 días más en su prueba gratuita (que expira día a día), Si lo desea, puede seguir adelante e instalar la aplicación de nuevo y háganoslo saber para que podamos ayudarle.

Dinos lo que piensas.

Lo mejor,
María

December 20, 2023

Fast and easy that's why its called easy Adds

The Redefined Store
United States
6 days using the app
Easy Ads replied December 22, 2023

Hi The Redefined Store,

Thank you for taking the time to review Easy Ads.

We're happy to learn that our customer service team helped you with your inquiry.

Is there anything we can do to turn your experience into a 5-star one?

Please let me know, I'd love to learn more from you.

Best,
Maria Chanaoui
Marketing & Communications Manager