Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient management of digital products, including PDFs, software, and courses. They find it easy to set up and customize, with features like limiting customer downloads and handling a large number of products. The responsive customer support and competitive pricing are also praised. It's ideal for those selling digital products and product license activation keys. Bonus discount links add to customer value, making it a tool that enhances digital product management and customer experience.

July 5, 2023

Couldn't recommend higher, does exactly what I need and super efficient, friendly and accommodating support

Sam Thomas music
United Kingdom
3 days using the app
Axel Hardy replied July 6, 2023

Thank you so much Sam!

July 27, 2023

Axel provided me with excellent support that was fast and efficient. I was very impressed by his professionalism and expertise. The plugin is also amazing and easy to use. It has many features and functions that suit my needs. I think this plugin is one of the best in the market and I would highly recommend it to anyone who is looking for a quality product.

MajorGeeks
United States
27 minutes using the app
Axel Hardy replied July 28, 2023

Thank you so much, that's a wonderful review and your kind words really made my day. You have my email if you have any other questions about the app :-)

July 21, 2020

Does exactly what we need it to do!
Developer responded to our questions really quickly as well.
Recommended!

Rotor Riot Store
United States
About 3 years using the app
Axel Hardy replied July 24, 2020

Thank you very much for your review! I really appreciate and will continue to always improve the app :)

May 31, 2020

Great app! Does what it says it's going to do without any problems, unlike some of the other digital download apps out there. And Axel is quick to provide friendly and helpful customer service. Highly recommend!

RxStudyGuides
United States
About 3 years using the app
Axel Hardy replied June 1, 2020

Thank you so much for your awesome review! Glad you like the app and my support ;-)

July 14, 2021

I have switched from Digital Downloads App to Easy Digital Products. I was facing too many issue there. Yesterday, just I started integrating this and my experience is really awesome. The top of all is the excellent customer service which I experienced. I was facing some difficulties during the integration and I just left a question on the chat. Just within 30 minutes I got a reply with the solution. It was sorted. Then I directly chat with Axel Hardy, He solved all my queries on the spot with patience. This is what is known as customer service because product is available everywhere but what is more important is the service. Great Axel. Keep the great work going.

Future in Hands
India
Almost 3 years using the app
Axel Hardy replied July 14, 2021

Thank you so much for your amazing review! I'm so happy to read that my app fits your needs. You know that if you have any other questions while using it, you can contact me through the integrated chat. I will always be more than happy to help! Thanks again :)

December 16, 2021

Muy buena aplicación, se ha cambiado por otra que se utilizaba y ha mejorado la funcionalidad de productos digitales. Por otro lado, el soporte por parte de Axel Hardy fue: rápido, amable y eficaz. Recomendada!! Enhorabuena Alex Hardy :)

Blue Banana Brand
Spain
Over 2 years using the app
Axel Hardy replied December 16, 2021

Thank you so much for your review! My apologies, I'm replying in english but I understood what you wrote in your review and it definitely makes me super happy to read your kind words! Don't hesitate to come back to me if you have any other questions :)

February 22, 2022

This is the perfect and easy solution to sell digital products. Axel was amazing at answering my questions because I wanted to make sure this solution would work with ShopifyLite. It does! It was easy to set up and has been working seamlessly with NO customer complaints.

Porch Daydreamer
United States
Over 2 years using the app
Axel Hardy replied February 23, 2022

Thank you so much! Glad it works per your needs with the Shopify Lite plan. Don't hesitate to come back to me if and when you have any questions about the app! Thanks again for your kind words :-)

November 5, 2020

This app is great! We were looking for an app that would allow for a digital download but would direct users to a video link instead - a feature that I couldn't find any other app provide. I've worked with a lot of app developers and Axel is not only quick to respond but he's so friendly too! Highly recommend the app for it's functionality and for the amazing support.

Rachelle Indra
United States
About 2 years using the app
Axel Hardy replied November 8, 2020

Thank you so much for your review, I really appreciate it! Don't hesitate to contact me again in the future if you have any other questions :)

April 20, 2023

The app is easy to set up and maintain and works very well for our purposes. Customer service/support are top notch! Highly recommend.

CTA, Inc.
United States
About 2 years using the app
Axel Hardy replied April 21, 2023

Thank you so much for your review! I'm always happy to help so don't hesitate to get back to me if you have any other questions :)

November 8, 2020

This app is by far the best option out there. The download button showing on the receipt page and the confirmation email is awesome. The pricing scales well and Axel responds quickly and helpfully to any requests for help!

The Life Planner
Australia
About 2 years using the app
Axel Hardy replied November 8, 2020

Thank you so much for your review! Glad we talked in the chat this morning and don't hesitate if you have any other questions or suggestions for the app in the future, I'm always happy to help :)