Reviews (283)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and management of digital products, highlighting its intuitive interface and reliable performance. They praise the responsive customer support and value features like PDF stamping and download limits. The app supports a variety of digital products such as ebooks and courses, offering a free plan that enhances its accessibility and affordability, ensuring a seamless experience for sellers and customers alike.

March 2, 2021

Super simple app to set up, responsive support from Axel . I would love that all the shopify apps could be like this. Last but not least, Axel speaks French if needed :-) merci

explorhappy
France
About 4 years using the app
Axel Hardy replied March 3, 2021

Thank you so much! I'm always happy to help or reply any questions about the app, don't hesitate to come back to me in the future if you need more precisions or details :) ...

December 10, 2020

This app has been so useful for us and so easy to use! Axel has been readily accessible and more than willing to help me with any hiccups we experienced upon launch (even on Black Friday!). He is open to feedback and implemented one of my requests almost the next day. Thank you!!!! - Madeline

Ali Manno
United States
About 4 years using the app
Axel Hardy replied December 15, 2020

Thank you so much! As you said, I'm always happy to get new suggestions to improve the app. Having the direct point of view of merchants that use my app everyday is always a ...

Edited September 13, 2021

Super fast, reliable and helpful support when issues come up - a customer claimed not to have received the automatic download, and Axel helped within one hour to fix the topic. Thanks! Great app! I just launched my eBook with it at: https://sustainavigator.com/products/ebook Easy to install, useful features (e.g., license keys, response mails) and a marvelous support in the process - fast, ...

Sustainavigator
Germany
Almost 4 years using the app
Axel Hardy replied January 6, 2021

Thanks a lot! Glad you were able to successfully launch your ebook thanks to my app :)

Don't hesitate to come back to me if you have any questions or need some precisions on ...

August 12, 2020

Easy Digital Products is perfect name for this app. It easy to configure and it works! Great support also. Axel was really helpful in implementing a new feature that made if perfect for our needs. Highly recommended.

Solbari
Australia
Almost 4 years using the app
Axel Hardy replied August 13, 2020

Thank you very much! I’m glad you like the app and will continue to improve it thanks to ideas and suggestions like yours :)

July 1, 2021

Very simple to set up and great support! Exactly what's needed to include license keys in purchases.

RMUS - Unmanned Solutions™ - Drone & Robotics Sales, Training and Support
United States
Over 3 years using the app
Axel Hardy replied July 1, 2021

Thank you so much! Don't hesitation to come back to me if you have any questions about the app, I'm always happy to help :)

July 15, 2024

EDP is a great product that is quick and easy to setup. Axel is also a great guy who always answers quickly, is friendly and always does his best to solve problems & develop the app further. From me: More than deserved 5/5 stars.

Softwarezirkel
Germany
Axel Hardy replied July 16, 2024

Thank you so much! I'm thrilled to hear you're enjoying the app and the support I provide. Please feel free to reach out if you have any more questions in the future. 😊

March 24, 2021

I am new to Shopify, which can be really intimidating! I created a digital cookbook that we are selling on our website, and uploading the product through this app made the process so easy! I had an issue on the first day with the automated email that was being sent out through my store, so I panicked, but I contacted Axel, who got back to me right away and walked me through the process to help me ...

The Food Lens
United States
Over 3 years using the app
Axel Hardy replied March 25, 2021

Thank you so much for this amazing review. I completely get it that the Shopify platform can be intimidating at first and you were completely right to ask me the questions ...

July 17, 2020

Perfect app. Very easy to install. Works perfect right away. Support very reactive.
I can recommend without limitations

Raevoluz
Germany
About 3 years using the app
Axel Hardy replied July 17, 2020

Thank you very much! I have also just integrated the feature you requested into the app (custom text on the order's confirmation page). Hope you like it!

May 31, 2020

Great app! Does what it says it's going to do without any problems, unlike some of the other digital download apps out there. And Axel is quick to provide friendly and helpful customer service. Highly recommend!

RxStudyGuides
United States
About 3 years using the app
Axel Hardy replied June 1, 2020

Thank you so much for your awesome review! Glad you like the app and my support ;-)

December 30, 2022

I've used it before and glad to see that it still works great. Very easy to upload and manage the digital products.

Personal Touch Career Services
United States
About 3 years using the app
Axel Hardy replied December 31, 2022

Thank you so much! I constantly work on updating the app to bring new features and with the last Shopify recommendations. Thanks again and happy new year to you!