app is great but customer service is dreadful. so much so i am just moving to another app that does the same thing. not as good as your app but at least i get support and returned emails and chat support.
Hello! I'm Juan, one of the co-founders of the app.
We are very sorry to hear this. We always respond customer support messages. So it was probably that we missed the emails.
I've already contacted you from my personal email account to make sure we receive it.
Looking forward to hear from you by email to help you with the issues and app setup!
Doest not support tagging customers with a Tag from "locale" value. Not recommended for segmenting customers
Sorry about this. Our app DOES support tagging customer locales. Did you contact us by email? We provide 24/7 support on rules setup. Please let me know and we'll able to help.