EasyLockdown ‑ Wholesale Locks , 232 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
    204
  • 2% of ratings are 4 stars
    5
  • 2% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
    1
  • 8% of ratings are 1 stars
    18
What merchants think

Feedback submitted

Merchants highly recommend this app for controlling access to products or collections, especially for wholesalers. It's praised for its ability to hide prices, products, and specific categories from certain customers, and release new products to specific groups. The app is easy to install and use, with a user-friendly interface. Many appreciate its prompt, professional customer service and affordability.

Edited September 9, 2019

I installed this app on a CLIENT'S website. But guess what? It "doesn't work" (their words) with the template she's using. Before you install this app? CONTACT THEM TO MAKE SURE IT WORKS WITH YOUR TEMPLATE.

Second issue? The 'chat with us, we're ALWAYS AROUND' button is not true, because it's taken me 5 days to get an actual answer from the company. I may update this review if they actually solve the problems, but for now, here we are: doesn't work with some popular, not too new templates AND very slow response time.

Cater To Your Skin
United States
Over 2 years using the app
NexusMedia replied September 17, 2019

Hello,

Thank you for your review. Our app works with literally any theme. And we're doing our best to make our app work with any theme out of the box, but for some themes it really requires a bit of manual configuration. I'm really sorry that caused some delay before you were able to use the app on your Store.

As for the response time, there was some misunderstanding and our support team was just waiting for the confirmation from you. Once you get back to us, everything was fixed within 30 minutes.

Again, I truly apologize for that inconveniences. If you'll have any further questions or problems please feel free to contact us by email support@nexusmedia-ua.com and we'll get back to you ASAP.

Thanks,
Den.
NexusMedia Team

1
1