Reviews (262)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to control access to specific products, pages, and collections, making it ideal for wholesale or member-only stores. It's praised for its compatibility with custom themes and the ability to create multiple layers of locks. Despite a minor speed issue, its performance is generally well-regarded. The customer support is noted for their quick and helpful responses. It's seen as good value for money.

January 29, 2024

Might works well but it killed speed so speed check site before and after.

Nina Wynn
United States
Almost 2 years using the app
Easy Lockdown Inc replied February 22, 2024

Hi Nina, thanks for trying Easy Lockdown, I'm sorry to hear this. We definitely build and test the app to make sure it doesn't impact your site speed, and we're not aware of any issues.

Please reach out to our support team hello@easylockdownapp.com and we can figure out whats going wrong here, thanks!

Alex & the Easy Lockdown team

Edited September 9, 2019

I installed this app on a CLIENT'S website. But guess what? It "doesn't work" (their words) with the template she's using. Before you install this app? CONTACT THEM TO MAKE SURE IT WORKS WITH YOUR TEMPLATE.

Second issue? The 'chat with us, we're ALWAYS AROUND' button is not true, because it's taken me 5 days to get an actual answer from the company. I may update this review if they actually solve the problems, but for now, here we are: doesn't work with some popular, not too new templates AND very slow response time.

Cater To Your Skin
United States
Over 2 years using the app
Easy Lockdown Inc replied September 17, 2019

Hello,

Thank you for your review. Our app works with literally any theme. And we're doing our best to make our app work with any theme out of the box, but for some themes it really requires a bit of manual configuration. I'm really sorry that caused some delay before you were able to use the app on your Store.

As for the response time, there was some misunderstanding and our support team was just waiting for the confirmation from you. Once you get back to us, everything was fixed within 30 minutes.

Again, I truly apologize for that inconveniences. If you'll have any further questions or problems please feel free to contact us by email support@nexusmedia-ua.com and we'll get back to you ASAP.

Thanks,
Den.
NexusMedia Team