Reviews (262)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to control access to specific products, pages, and collections, making it ideal for wholesale or member-only stores. It's praised for its compatibility with custom themes and the ability to create multiple layers of locks. Despite a minor speed issue, its performance is generally well-regarded. The customer support is noted for their quick and helpful responses. It's seen as good value for money.
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Came back around to this app after they added the ability to hide prices. Much better UI, less expensive, and more feature rich than the alternative I was using. Keep up the good work!
This app works exactly as described and has helped me set up my store for both wholesale and retail for a fraction of the cost of other apps.
In addition, the developer is the most responsive person I've had the pleasure to work with. He responds to emails within minutes (all weekend!) and even helped me with another installed app when I ran into a small snag.
I read some reviews before installing the app. There was some negatives ones but i like to try things for my self. So i downloaded the app and it worked well we decided that we didn't need the app anymore.
Prior to deleting the app it crashed our site. Which caused me to loose sales for the whole day because my developer could not work out what was the issue until i told him that i deleted deleted the easylock app before the site stopped working. He then got to fix the issue by deleted the easy lock codes completely off my site.
Poor support. Had a question and never got an answer. I've waited 7 days with no reply. Try harder at support if you want to charge people for your app.
Hello,
We truly apologize for the inconvenience. We respond to all the support requests within 24 hrs (usually 3-4hrs max). I've just double-checked our ticket system (incl. spam folder) and I don't see any request from the email address related to your store or your store domain. Maybe there was some typo in the email address?..
Anyway, if you'll decide to give our app another try our support team will be happy to help and we'll respond to all the requests in a timely manner. You can contact us using the "Get support" link on this page, or by email support@nexusmedia-ua.com.
Thank you,
EasyLockdown team
Does exactly what I need it to. Support was quick with a solution to the one thing I couldn't figure out.
Hello,
Thank you for your review of the EasyLockdown ‑ Wholesale Locks app! We're delighted to hear that the app is meeting your needs perfectly. It's also great to know that our support team could assist you quickly and provide a solution to your issue.
If you need further assistance, please don't hesitate to reach out. We're here 24/7 to help!
Best regards,
The Nexusmedia Team.
Do not use this app. It crashed my website when I uninstalled. Terrible. I have never had this happen before.
I truly apologize for that inconvenience. Our support team tried to reach you by email to help with that issue but no luck. Unfortunately, if you've removed the app and have not disabled locks you've created, that may really cause some issues with your website. We have reminders about that that in the app itself, and also the app automatically sent you a notification about that when you removed it.
Unfortunately, due to app nature, to make locks really safe, the app should add some code to your theme. And due to Shopify API limitations, we technically can't disable locks automatically during the app uninstallation. So it's important to disable your locks before the uninstallation.
If you still have any issues please feel free to contact us by email support@nexusmedia-ua.com and we'll do our best to fix that ASAP.
Friendly app and great customer service.
Yeap it does exactly what you need, lockdown by region or simply by a password. It starts working in a second
My old lock down app was no longer supported, so I went on the hunt for a new one -after looking at a few - I found Easylockdown - it does exactly what I need, separate my site into two different ones - a retail and a login access only to a wholesale side. I did have an issue, because I switched store templates, but the support team at easylockdown was quick to get my issue identified, and fixed.
I would highly recommend this very affordable solution.
#Greatapp #greatsupport #bestvalue
I was using different apps to create a wholesale site for clothing and tried multiple apps during the process eg wholesale all in ones and even other lock apps. EasyLockdown is simple and effective to use for login and wholesale verification. Customer support is also very attentive and responsive. We are currently using 2 apps from this company and love it.