Easy Wholesale Locks for B2B

Easy Wholesale Locks for B2B

Reviews (279)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, ideal for those with limited technical skills. It effectively restricts access to specific products, pages, or collections, useful for wholesale or members-only areas. The customization options allow merchants to tailor access based on customer tags. The support team is noted for their quick and efficient problem-solving. Additionally, the app is recognized for its reliability and cost-effectiveness, enhancing site management and customer segmentation.

October 4, 2023

I installed this app to lock non-members. Easy install and great support. The support team helped me so quick and kindly.
I highly recommend this app!

TAZA Honduras Green
Japan
About 4 hours using the app
Easy Lockdown Inc replied October 6, 2023

Hi,

Thank you for taking the time to share your feedback on EasyLockdown ‑ Wholesale Locks. We appreciate that! Your recommendation means a lot to us.

Don't hesitate to reach out - we're here 24/7 if you need further assistance.

Best regards,
Nexusmedia Team.

August 2, 2018

Worst App Ever. DON"T INSTALL. I REPEAT DON"T INSTALL. It slowed down our site and after we uninstalled it all the products were gone from the store. They were not visible and it was showing a 404 not found page. We lost a lot of revenue but luckily we had a clean backup of our current theme and we had to reinstall the backup and that is how we got this fixed

Store Sixty Com
United States
5 days using the app
September 24, 2019

Extremely speedy support!!! We had a minor issue with setup and within 1 hour the support email team responded to us and fixed it for us. highly recommend!

Layered
United States
4 days using the app
January 9, 2021

The lock does not work thoroughly because no matter whether you lock by product or collection or page, the product you are locking will still show in the search bar. So when I raised my concern about this, they offered to edit our site theme and by doing so, they messed up with our code so our customers could not visit our products for a significant amount of time because their editing was reckless and did not have a proper audit trail. It's a good thing we duplicated our theme before allowing them access but it was a tad late to realize what they did so we still lost a bit of exposure time to our customers. Our concern is valid because there's a reason why people want to lock products / pages but if it shows up as a result of typing in the search bar anyway, and consequently, can be added to favorites or any shopping cart shortcut even by a customer from a geolocation which is supposed to be locked out, then what's the point?!

The Knowery
Canada
3 days using the app
Easy Lockdown Inc replied January 13, 2021

Hi there,

We really sorry our app did not fit your needs and truly apologize for this inconvenience!

Our app is working properly with native Shopify search. Autocomplete search bar you're referring to contains custom suggestion widget, which is not standard Shopify functionality, so our app really did not filter that search results out of the box. In the most cases it's possible to hide locked products in that results as well, but as that's custom functionality it depends on the theme or 3rd party app that added that feature.

As for the issue with inaccessible products after our changes, we take that very seriously and checked with our dev team and support team members who were involved. After the changes, our support team agent checked your website, and the products were accessible (except on the country that was locked according to our app locks settings). The inconvenience might be caused by the lock settings, as support team noticed that all the products were locked, not just selected collection as it was before. But we thought that configuration was changed by you, and that's how it supposed to be. So that might be app misconfiguration, but not the error in the theme code.

Anyway we truly apologize for all the troubles caused, and we'll do our best to make our app support more themes and 3rd party apps out of the box.

Best,
EasyLockdown team

January 2, 2017

Great App! Easy to use. Performed exactly as promised. The customer service is OUTSTANDING!! Highly recommend!

Exquisite Stitches
United States
3 days using the app
February 22, 2019

Really fast and responsive. I emailed her to get a spacing issue fixed, and they got back to me within an hour and fixed it!

East Meets Dress
United States
3 days using the app
August 23, 2017

Came back around to this app after they added the ability to hide prices. Much better UI, less expensive, and more feature rich than the alternative I was using. Keep up the good work!

Spray Foam Insulaion
United States
3 days using the app
April 18, 2023

Prompt response when I approach the customer service for help. The problem was resolved very quickly. The customer service is friendly and professional too.

TAKECARE AUTO PARTS
Malaysia
2 days using the app
January 13, 2023

Perfect to block specific content. Easy to install and great functionality. Very fast and friendly support.

Bone Brox
Germany
About 2 hours using the app
January 22, 2017

This app works exactly as described and has helped me set up my store for both wholesale and retail for a fraction of the cost of other apps.
In addition, the developer is the most responsive person I've had the pleasure to work with. He responds to emails within minutes (all weekend!) and even helped me with another installed app when I ran into a small snag.

Petal Connection
United States
2 days using the app