Reviews (290)

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its cost-effective international shipping options and user-friendly interface that supports bulk edits and easy tracking. Seamless integration with e-commerce platforms and responsive customer support enhance operational efficiency. The app displays multiple shipping options at checkout, offers powerful customization and analytical tools, and provides straightforward onboarding. Long-term merchants appreciate its reliability and continuous improvements.

September 12, 2017

user friendly and more choice of courier for customer
excellent app !

Goods Of Desire
Hong Kong SAR
About 1 year using the app
September 14, 2017

Exactly what I was looking for, a one stop shop to ship parcels locally and internationally and only one entity to deal with. Marie and her team are responsive and they've made shipping a breeze for us. Thanks guys!

Tjubi
Singapore
About 1 year using the app
December 9, 2020

We use Easyship to provide live shipping rates at checkout to our customers in Australia and soon we will start Worldwide. It's definitely increased our conversion rate! The customer service of Easyship is also excellent and very proactive

Grace & Maggie
Australia
About 1 year using the app
September 17, 2019

I have been using Easyship for almost a year now based in Hong Kong and it has been great. The customer service is quick at responding and helping you solve any issues. It is really easy to use and both the local and international shipping has been quick and reliable. I definitely recommend this app.

Little Bushbaby
Hong Kong SAR
12 months using the app
July 7, 2023

Sahana is amazing, very professional and easy to deal with.

App is easy to use and has been trouble-free since we signed up a year ago.

SOUTH.ST
Australia
12 months using the app
Easyship replied July 24, 2023

Thanks for your feedback, we think Sahana is great too!

Edited August 31, 2021

We've had an amazing experience with EasyShip! Our Account Manager is super responsive, and the platform is easy to use for both Ops, Warehouse, and Customer Support team members. Reporting has improved so much since January when we onboarded. Would highly recommend.

Package Free
United States
12 months using the app
September 27, 2019

EasyShip has been a great switch for us, so we can expand our customer base worldwide! The support team has been very helpful throughout the process, which makes this entire experience a plus for us!

Peace Out Inc
United States
10 months using the app
September 7, 2017

It is definitely a good app for shipping. You wont regret to install the app. This app makes seller like us more efficient on carry out our online orders to ship either local or international. Well done ;)

Gamemartz 3
Singapore
10 months using the app
August 25, 2021

We have been using Easyship for over 6 months and it is by far the best shipping app we have ever used! And trust me, we have worked with over 7 major shipping services now to try and find the right fit for our business! There are many reasons we have finally found our home with Easyship, but first and foremost the user interface is beautiful and functional, and the customer service is amazing! ...

Femallay Inc.
United States
10 months using the app
September 11, 2017

Probably the best shipping app in Hong Kong. Excellent customer service as well. Highly recommend this Company and the app!

Bow Selectie
Hong Kong SAR
10 months using the app