Reviews (448)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive shipping solutions that simplify the fulfillment process and improve customer satisfaction. They value the multiple shipping options at checkout, including considerations for international duties and taxes. The platform is user-friendly, offering features like bulk edits and package tracking. Merchants also praise the responsive customer support and efficient Shopify integration, noting significant time savings in managing their businesses.

Edited June 6, 2019

Even though the operations interface needs time to study at the very beginning, the setup can be completed in reasonable time. It's handy as there's no need to re-input information like logo but addresses.

A fantastic team to make the logistic processes streamlined. Make the selection choices of courier services more versatile and effective. Improve efficiency in shipping to various locations around the globe !

Thanks from tulips.com.hk

THANKSNET
Hong Kong SAR
Almost 3 years using the app
Edited March 7, 2023

Easyship guided me throughout the whole process of using the app, so we received a lot of support and help from them which helped us a lot.

It's reduced any need for manual processes and I really like that it updates the Shopify platform with all the tracking information and status'. This way it's all up to date in real time, user-friendly to start-up company!

Looking Glass Factory
United States
Almost 3 years using the app
Edited March 14, 2023

We has been using Easyship for 8 years. Easyship is a friendly app for users with helpful functions and improved every year. The account manager is responsive and knowledgeable!

Ask and Embla
United States
Almost 3 years using the app
October 12, 2020

Easyship has been a game changer for my business. I would recomend this app to anyone starting a product based ecommerce business.

Oak Lab Design
Australia
Almost 3 years using the app
October 23, 2017

With so many apps to sync and connect Easyship really makes it convenient to handle this problem quickly.

Thanks for being so user friendly!

Fixed Ops University Store
United States
Almost 3 years using the app
August 25, 2021

We have been using Easyship for over 6 months and it is by far the best shipping app we have ever used! And trust me, we have worked with over 7 major shipping services now to try and find the right fit for our business! There are many reasons we have finally found our home with Easyship, but first and foremost the user interface is beautiful and functional, and the customer service is amazing! We love the integrated shopping cart with customized carrier options for every customer, the ability to offer shipping insurance, and the focus on international carrier options. In the backend, we love that we can ship in bulk, while easily changing weight or label options for an individual order without leaving the page. It is also incredibly easy to create custom shipping rules, and the filtering options are almost unlimited! Hands down, this is the best shipping app we have ever used! :)

Femallay Inc.
United States
Almost 3 years using the app
March 16, 2023

We have been using Easyship over a year. It has been helpful for us and easy to use.

Their customer support has always been helpful as well. There is not a perfect app for everything. Of course sometimes there are bugs, missing parcels and shipment adjustment fee. Customer service do alwasy reply and try to help us the most they could.

In all, very little complain. considering how handy this app has been for our business. Do recommend a try to see if it works for you.

Weber Workshops
United States
Almost 3 years using the app
Easyship replied March 20, 2023

Thank you for the feedback!

It's great that you've had a good experience with our customer support team.

We understand there's always room for improvement and we will continue to strive to be the best shipping app out there.

All the best,

Easyship

September 12, 2017

Easy to use and syncs well with shopify.

I love how we can automate the fulfilment process which saves a lot of my team's time.

Customer Service is top notch - Easyship responds very quickly to all my concerns.

She Collective Hk
Hong Kong SAR
Almost 3 years using the app
October 17, 2017

Really good integration for shipping packages and you get the best deal. Furthermore their real time carrier shipping is a charm. My contact at the company is very responsive and tries to understand the pain-point to help take their SaaS a step further. gogogo EasyShip !

Planetlocal
Denmark
Almost 3 years using the app
September 13, 2020

Wish we had have found Easyship 5 years ago. Streamlined our processes and made time-consuming tasks effortless. Much cheaper than other shipping companies as well - at least 1/3 cheaper on most routes.

Movement Assessment Technologies
Australia
Over 2 years using the app