Reviews (339)

Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the user-friendly interface and seamless Shopify integration, which simplifies shipping. They value the variety of cost-effective shipping options for both domestic and international markets. The responsive customer support team is noted for effectively resolving issues. Features like automatic insurance, manifest creation, and package tracking enhance operational efficiency and are highly valued by users.

February 6, 2026

Using Easyship to ship our product to customers is very convenient. It is easy to choose which carriers and compare rates. Support team has been very helpful and easy to work with.

Burn to Perfection LLC
United States
9 months using the app
February 1, 2026

I don't ship a lot yet so I'm on the lowest plan. But it's great for what I need. Shipping rates are easy to compare. It definitely saves a lot of time and money.

surface athletic
Canada
5 months using the app
February 20, 2026

Excellent service and very reliable platform. EasyShip makes international shipping simple and efficient. Competitive rates, smooth tracking, and great support. Highly recommended for eCommerce businesses!

DropShip4USA
United States
3 months using the app
Edited March 10, 2026

After working with the company for 5 months, I can say that they are one of the most wonderful companies you could deal with. They have a number of excellent shipping companies, easy to deal with and easy to set up, the technical support is very good. You need to pay for a plan to get immediate direct support. I really thank you and highly recommend this company because you will get multiple shipping options and good prices.

IVORYNN
United Arab Emirates
5 months using the app
Edited January 24, 2026

Alandra and Daniel were fantastic went above and beyond to make sure everything with our orders, labels, planning and shipment looked correct and how we planned.

It took alot of the stress out of the process and gave peace and mind that what we were sending, was done correctly

Fingers crossed all goes through to our customers ok!
Thank you for all your help once again

Abbi Pulling Shop
United Kingdom
13 days using the app
February 4, 2026

Shipping correctly includes many challenges. Easyship and Shopify both provide excellent assistance - starting when the customer places an order, then all the way to delivery of the package. The HELP department is especially thorough, diligent, and friendly.

Natural Reference
United States
Over 2 years using the app
February 11, 2026

very quick response and helpful as always - thank you Abhijith

Live Milk Love
Australia
6 months using the app
November 10, 2025

I like the simplicity of easyship and it is very user friendly. The only thing i would like to see for improvement is two things.

1) Increase the speed of the software. There is alot of slow down even when cookies are cleared.

2) Ability to just have the insurance payback to be put on the credit card that is on file.

The Activator Belt
United States
9 months using the app
Edited October 31, 2025

**Update** We are very impressed with easy ship's live virtual customer support. In about 20 minutes they were able to fix our issue and get us on the right track. We are glad to have our shipping working the way that we want it now.

This APP does NOT WORK. I am a small business and purchasing this app has caused me nothing but problems. Customer service is not helpful NOR will they refund you for their poor product. Do not purchase this app if you want one that will actually work. It has either overcharged or undercharged on every single shipment I have used it with.

Atlas Sporting Dog Supply
United States
4 months using the app
Easyship replied October 31, 2025

We're sorry to hear about your experience. Our team have reached out to look into this issue.

December 2, 2025

Easyship is a great partner to work with! They helped with end to end fulfillment for my new Shopify store and we're looking forward to continuing our partnership in the future!

PICO PICO
United States
6 months using the app