Reviews (430)

Overall rating
4
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with e-commerce platforms, particularly for syncing orders and providing real-time shipping updates. They appreciate the user-friendly interface, diverse carrier options, and the visibility of taxes and duties at checkout, which enhances customer experience. The app's customizable shipping options, bulk shipping capabilities, and automation features significantly reduce manual effort. Merchants also value the responsive customer support and competitive rates, which are especially beneficial for small to medium-sized businesses. The comprehensive dashboard and reporting tools are noted as essential for efficient shipping operations management.

October 28, 2021

Highly recommend Easyship for your shopify. It really helps me a lot with my shipments. Their customer service is excellent too. Very helpful and fast response.

Sugarbird Kids
Hong Kong SAR
9 months using the app
December 26, 2019

Easy to install, allows full integration with shippers and more. Makes order fulfillment much more streamlined. Highly recommended.

Stranger Things Card Game
United States
9 months using the app
May 21, 2018

Nice App! Just a couple click, it sync our order, print label and arrange courier pick up fast and easy, really like the seamless integration with shopify. The customer service is also fast and responsive. Highly recommended!

Homeless Hk
Hong Kong SAR
9 months using the app
September 6, 2019

Excellent app, take out the pain of handling the logistics side of the business. Must have if you don't want to deal with post office/logistic.

WorldBuyPro
Hong Kong SAR
9 months using the app
June 28, 2023

We transitioned to Easyship from Shipstation and it's made shipping so much easier for our warehouse staff. The setup was very simple and interface is very easy to navigate.

The one problem we had was you had to create a shipping rule literally for every thing whereas Easyship natively handles most of the heavy lifting for you with it's rate shopping to easily help find the cheapest shipping option as well as the ideal package size (previously in Shipstation we had to create 10+ shipping rules to get this to run anywhere close to Easyship's automation).

We also thoroughly enjoy having the live chat customer service if there's any challenges along the way as well as our customer service manager, Conor, has been invaluable in helping us overcome a couple small challenges in the set up process. Conor was extremely quick to reply with any of our email inquiries and helped us bring a resolution quickly from the Easyship team.

We give them 5 stars all the way for living up to their name, Easyship, as it's saved so many headaches for our shipping team to get our shipments out quickly and easily.

The Grind Athletics
United States
9 months using the app
Easyship replied July 24, 2023

Thanks for taking the time to share this feedback, we're really happy you're enjoying using Easyship and that you're having a great experience with Conor!

October 15, 2020

Seamless integration with our website. Great rates especially for the US. Also received great support from David in Melbourne!!

SORRYIMBUSY
Australia
9 months using the app
March 14, 2020

Great app for easy shipping solutions. I have had no customer complaints about shipping time and every customer has received their product on time so far. Highly suggest downloading it!

Lake Boys
United States
9 months using the app
August 15, 2022

Very intuitive and easy to use! The tech support team is also responsive within 24 hours. I'd recommend!

War Locker
United States
9 months using the app
July 20, 2018

I was worried about my first overseas shipment but the process was smooth. They picked up my box in its brand packaging & put it inside a mailer bag. My customer told me that the box was in good condition when she received it & it arrived on time.
Thank you Easyship

Tahshe 2
Singapore
8 months using the app
March 4, 2019

So easy to set up and use. Very responsive service from the support team, and implementation team. They follow up regularly to make sure our needs are met!

Emotiva Audio Corporation
United States
8 months using the app